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“Star City is fantastic!”

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Astral Tower and Residences at The Star
Ranked #54 of 174 Hotels in Sydney
Certificate of Excellence
Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Star City is fantastic!”
5 of 5 bubbles Reviewed December 20, 2010

Stayed for two nights in a Deluxe Suite on 10th floor. The whole experience was fantastic. Very lovely staff from reception to housekeeping. We had breakfast at Astral which was the best but unfortunately it was closing and being turned into something else.

Our room was huge with a separate dinning room with bar and sink. We had an amazing view to the Harbour Bridge. The king size bed was very comfy and the bathroom had lovely Locitaine toiletries.

Highly recommended.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrs84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Christchurch, New Zealand
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed December 16, 2010

we stayed at star city hotel for 2 nights in nov with family(4adults+1child 4yr old).
we were so looking forward to stay there since we saw the hotel from ferry on our honeymoon 7yrs ago. we heard the hotel was good and everything fantastic.
dissapointment started from when we arrived by shattle, noone helped us luggage,
my husband used cart and did as porter.
we checked in 2 bedroom room + single extra bed for my son, as we requested,
when we got the room, we saw 1 queen+1 king single(unbelievably small for 2) and no extra bed and no extra towel and etc... we asked room change but no other room available, and they would charge from us for extra bed that we already requested!
we also requested late check-out for late night flight but room was full booked and we needed to get out from room.
none of request thru, would charge extra bed that we already organised thru agent.
I never reccomend anyone the hotel and I never stay there again.
however, one of concierge was so stand out with beautiful service and 3 house keeping staffs were so kind and care about our needs.

  • Stayed November 2010, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 02091972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 15, 2010

great place to stay for a great night out with spouse or friends or group. classy, elegant and 5 star all round. room service was overpiced but thats what youd expect in a 5 star casino hotel, other than that everything great :). parking was a really good price though at only 26 a night i think it was.

  • Stayed October 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank jaramati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
1 of 5 bubbles Reviewed December 14, 2010

Very noisy hotel. Expensive food, try cafes and restaurants in the area instead.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KnutFlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Level Contributor
101 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed December 14, 2010

This hotel is definitely overpriced. Just average room. Pool is too small and crowded for a hotel of this size. Breakfast is expensive and not really pleasant location (called "garden buffet" but is inside and more like a cheap cafeteria at the mall). Internet is very expensive. Elevators are too few and you have too wait long for one to appear, the reason is that because of under-capaity is has top stop at many floors. The bar at top floor is almost never open and when open obviously just for special events where you are not invited. I had room at the floor under it and it was annoying having this very loud music and at the same time not even having the possiblity to use it. My advice is clear, choose another hotel in the area!

  • Stayed December 2010, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank NeverendingVagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 12, 2010

My partner and I stayed here for three nights to celebrate our 10 year anniversary and everything about our stay was fantastic.

The concierge (Aaron) was incredibly helpful both prior and during our stay, organising bookings at bars and also confirming dinner reservations for us when we were unavailable.

The Star Suite was amazing, totally luxurious for us. We had a balcony which looked directly over the cityscape and Harbour Bridge. The balcony was shared but we didn't see anyone else out there and was perfect for our before dinner drinks. The lounge/dining area had a bar area with sink and fridge etc, dining area with four seat table, lounge with lovely huge leather couch and large plasma tv with dvd/cd player. Large sliding doors to balcony off the lounge. The bedroom was great - a REAL king size bed (sooo comfortable) with beautiful lighting behind the headboard which could be adjusted to different colours. Another large plasma and sliding door to the balcony. Off the bedroom, you walk through to the dressing area then bathroom - beautiful big two person spa bath with TV, double vanity, shower and WC. All marble.

The service was amazing, from the girl who came in to turn down our bed each night (and leave a little snack and water), to the maid who made up the room each day who always put my teddy bear in the middle of the pillows), to the reception desk who always seemed to know who I was whenever I made a query.

We did swim and the pool area was great. It was nice as the weather was overcast so it wasn't that busy.

Also had breakfast at Astral Bar (was included in the package we booked) which was fantastic and great value (Astral is closing mid Dec).

The location is fine, around a 10-15 min walk into Pitt St Mall. The bonus of being slightly outside the CBD is that we got an amazing view of the cityscape.

We had already planned to go back for our 11 yr anniversary in 2011 before we left. I loved every minute of our stay!

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pinballwyzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton, United Kingdom
1 review
3 of 5 bubbles Reviewed December 3, 2010

We booked this hotel through our airmiles, and on arrival as we were a honeymoon couple we were upgraded to a harbour view room. You could just see the harbour bridge, but not a spectacularly great view. I found it quite stuffy in the room as no windows would open, which I understand the reasons for, being on a high floor, but some fresh air is much needed in the heat. Air con worked fine though. Staff really friendly and helpful, and service was always quick, polite and efficient. I do not think this hotel is 5 stars though, the bathroom resembled one you would find in a cheap hotel in Benidorm, definitely needed an upgrade and the communal areas, like lifts and corridors were dull and dirty. Bed was lovely, the room equally nice, but again no Wow factor. Great location though, a short walk to Darling Harbour which we loved. We did spend a few hours in the Casino which was fun, but cheesy as expected. Best thing about this place is the buffet breakfast, loads of selection and all really fresh. Pool area nice too, but nothing special. I think there are nicer hotels in Sydney for the money.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vickie2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astral Tower and Residences at The Star

Property: Astral Tower and Residences at The Star
Address: Star City Casino Entertainment 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#50 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Astral Tower and Residences at The Star 5*
Number of rooms: 476
Official Description (provided by the hotel):
Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more   less 
Reservation Options:
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney

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