we stayed at star city hotel for 2 nights in nov with family(4adults+1child 4yr old).
we were so looking forward to stay there since we saw the hotel from ferry on our honeymoon 7yrs ago. we heard the hotel was good and everything fantastic.
dissapointment started from when we arrived by shattle, noone helped us luggage,
my husband used cart and did as porter.
we checked in 2 bedroom room + single extra bed for my son, as we requested,
when we got the room, we saw 1 queen+1 king single(unbelievably small for 2) and no extra bed and no extra towel and etc... we asked room change but no other room available, and they would charge from us for extra bed that we already requested!
we also requested late check-out for late night flight but room was full booked and we needed to get out from room.
none of request thru, would charge extra bed that we already organised thru agent.
I never reccomend anyone the hotel and I never stay there again.
however, one of concierge was so stand out with beautiful service and 3 house keeping staffs were so kind and care about our needs.
- Official Description (provided by the hotel):
- Whether you're looking for a weekend escape, a short stay or a place to call home for a Sydney holiday, Astral Tower provides contemporary five-star accommodation like no other with stunning views. If you're looking for something a little more spacious, Astral Residences offer everything you need if you're looking for apartment style living for business or leisure. We have one, two and three bedroom serviced apartments at our residences, each with their own private balcony and in-room media centre. ... more less
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- Also Known As:
- Astral Tower And Residences Hotel Sydney
- Star City Sydney
- Star City Hotel Sydney
- City Star Sydney