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“Not at all bad”

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Astral Tower and Residences
Ranked #59 of 178 Hotels in Sydney
Certificate of Excellence
Edinburgh
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Not at all bad”
Reviewed June 22, 2007

The Star City is a huge hotel, comprising shops, restaurants, a casino and a theatre. It is very well located in Darling Harbour, which it itself handy for everywhere and great for bars/ restaurants etc. We stayed in an apartment which was large and comfortable. This place came very close to a 4 star review and I should note my husband thinks it should get one. I have however marked it down for the following reasons:
1. We paid extra for a view over the harbour. This is really not worth it, its just a view of high rises and in our case, a construction site directly outside our room.
2. There was a lot of construction work, which caused noise often quite early in the morning
3. The only way to get to the pool due to the construction work was to get a lift down 9 floors, walk across the hotel lobby to another lift and go up 5 floors
4. Most of the gym was shut for construction
5. On the first day of our stay, we attempted to to to the 2 bars recommended by the guide book ( 38o and the one on the top floor) to be told neither opened on Mondays.
6. The mini bar was laughably expensive, more so than I have seen anywhere else
Should the hotel not have been undergoing construction, it would have got a 4 start review as it was otherwise good.

  • Liked — Location, large room
  • Disliked — Construction
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Scott_and_Amanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Muscat, Oman
Level 6 Contributor
117 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed June 12, 2007

We stayed in one of the 2 bedroom apartments in March this year. We arrived early so we had to hang around for a while but they did call my internatioal mobile when the room was ready and we could use the pool and spa whilst we waited.

The room was excellent. We did not have the view over the harbor but what we had was fine. The room was very clean and every day the maid but the dirty stuff in the dishwasher and turned it on!

Location was second to non with 1 5 minute stroll to Darling Harbor with its attractions, resturants and the like. There is a Coles less than 5 minutes walk that is open late. The small shop at the hotel is expensive buy has the basics. The massive spa was good and we sat in there overlooking the bridge at night.

Can't say anthing about the casino as we did not go (had young kids).

We would go back if we went back to Sydney.

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ChrisSakhalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nagpur
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 1, 2007

star city hotel is waliking distance from sydney harbour,it has a casinoalso. due to this one gets a glimpse of sydneys local jetsetwitout making efforts ,also the sea world is walking distance from the hotel.the hotel is very attractive as the interiors are colourful and theres always a happening air about the place we had breakfast whhich was included in our booking.the spread was excellent, they covered the tastes of different races.the hotel is very well organised, they have bus pick ups for the various excursions one can take to nearby spots blue mountains being one of them .the rooms our very nice and comfy in fact very nice, this hotel is very tourist friendly. we were there for 4 days with 2 kids and would certainly like to go there again

Stayed December 2006
Helpful?
2 Thank rup16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 15, 2007

Stayed here following positive reviews on Trip Advisor.

Darling Harbour is a terrific spot for restuarants, the aquarium and maritime museum are here and views from the city-side apartments are great (worth paying an extra $20 per night for). Easy access to the city centre either walking or via the bus (stop under the complex) that goes to the Circular Quay.

We have two kids (10 and 8) and they loved the facilities. Apartment was very well appointed.

We turned up early morning but were still able to get a room and the staff were very helpful.

All in all a very good stay.

Stayed April 2007
Helpful?
8 Thank JAMEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, UK
Level 5 Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed March 20, 2007

Chose Star City on the basis of Trip Advisor reviews, with concerns about staying at a Casino and that the location might not be the best. Needn’t have worried.

Location, while not city centre, was great. A 3 minute stroll from the Pyrmont Bay ferry point to Circular Quay (½-hourly service), 5 minutes walk to Darling Harbour. The casino is entirely separate from the hotel, the whole development being of the ‘mall’ type with all levels of eateries (smart restaurants to Subway sandwich bar).

Accomodation was superb (Pyrmont view de-luxe room) – large room, quiet, great aircon, comfortable beds and immaculate bathroom. Arriving from the UK at 09:00 on a Sunday morning staff were very helpful and friendly, arranging an early check-in. Good outdoor pool and exercise facilities. Only ate in the Fortunes restaurant, the buffet being plentiful and appealing.

  • Liked — Location, staff attitude
  • Disliked — Very difficult....
  • Stayed February 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank petethepedant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 6, 2007

We spent 7 days at this hotel, and after a few days, we wanted to change hotels. Upon arriving at the hotel, we were told our room was not ready and that they would give us a call as soon as the room actually was ready. Hours passed, still no call. We came back, and they told us the room was ready, but they offered no apology for not calling. To irritate us further, our room came with free buffet breakfast vouchers, which they refused to honour because it 'wasn't in their documentation' even though it was clearly stated while booking online on their official website. Their only suggestion was to find some proof online and show it to them, but they would not cover the expensive internet charges there for doing so.

As for the Deluxe Pyrmont View room, it was generally modern and okay. However, the room didn't have a particularly good view and it was not well lit as the lights were oddly placed around the room. The bathroom had a bath/shower which was not comfortable and the toilet paper was attached to the wall only about 10-20 cm above the floor strangely enough. It is also worth noting that the floor level of the Deluxe room, which was apparently 16, may not have actually been as high as 16. Floors 4, 13 and 14 were simply missing and you could not access them.

As for the rest of the 7-day stay there, we found the lifts to be infuriatingly slow to arrive at many times, the concierge gave us incorrect information and room service took over an hour to arrive at about 6 p.m. once. A warning to those staying with people under 18 or slightly above that age, the casino forms a large part of that hotel. If you are under 18, you'll usually have to detour around the casino to get to the other side of the hotel rather than going through it. If you are slightly over 18, you'll constantly have to get your ID checked every time you take a shortcut through the casino. The only particularly good things about the hotel that separated it from any other hotel of the same class was that it has good facilities including a casino, restaurants and theatre. The location was also fairly decent, being located near Darling Harbour and having light rail and bus services beneath it.

Overall, however, we would not stay there again, we've stayed at far better hotels in Sydney.

  • Liked — The facilities of the hotel
  • Disliked — The constant inconvenience
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Jerax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level 5 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed February 24, 2007

Spent 3 nights at the Star City before joining a cruise ship. This is a hotel/casino/theatre complex situated in Darling Harbour and just a short walk from down town Sydney.

The accommodation is first class and we had a room with views to kill for across Darling Harbour and up to the Sydney Harbour Bridge. The room was spotless and the usual tea/coffee was available. There is a small swimming pool at the rear of the hotel with a nice warm jacuzzi beside it.

Staff were very helpful at reception. We arrived before noon and the room wasn't ready but the concierge looked after our cases and phoned us on the mobile phone when we could get access, allowing us to wander the area and get our brearings.

The casino is very busy day and night and worth a visit just to watch a lot of folks lose a lot of money!!

The open topped bus tour of Sydney has a stop just outside the (back) door of the complex and it is well worth catching this to see the sights. It is a hop on hop service with an all day ticket.

Would certainly use this hotel again as a base to explore Sydney if (when) we return.

  • Stayed January 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank Kaypee00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astral Tower and Residences

Property: Astral Tower and Residences
Address: 80 Pyrmont St | 80 Pyrmont St, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#55 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Astral Tower and Residences 5*
Number of rooms: 435
Official Description (provided by the hotel):
Whether you're looking for a weekend escape, a short stay or a place to call home for a Sydney holiday, Astral Tower provides contemporary five-star accommodation like no other with stunning views. If you're looking for something a little more spacious, Astral Residences offer everything you need if you're looking for apartment style living for business or leisure. We have one, two and three bedroom serviced apartments at our residences, each with their own private balcony and in-room media centre. ... more   less 
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney

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