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“Fabulous Sydney stay” 4 of 5 bubbles
Review of Astral Tower and Residences at The Star

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Astral Tower and Residences at The Star
Ranked #54 of 179 Hotels in Sydney
Certificate of Excellence
Gosford, Australia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fabulous Sydney stay”
4 of 5 bubbles Reviewed May 5, 2014 via mobile

Stayed last night here for one night in a 2 bedroom apartment. The rooms were luxurious, fabulous sized kitchen to help entertain, 2 beautiful bathrooms ( with full sized bath in the ensuite to the main). Killer view of the city skyline including views of the harbour bridge. Access to the the hotels well appointed gym and spa. The heated pool which is half indoor half out door looked perfect to relax in after a big work out or day in the city.
Over all a great city escape and easy access to Sydney's casino The star. The only down side to our personal experience was food poisoning from the buffet in the casino it self from a dodgy prawn. Perhaps my own fault for being a seafood novice. Highly recommend the accommodation, just not the prawns.

Stayed May 2014, traveled as a couple
Helpful?
Thank Skye84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Korean first
  • Portuguese first
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English first
Newcastle, Australia
Level Contributor
96 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 1, 2014

We got a great rate from a wotif mystery special and were excited to stay. So excited that we upgraded to a two bedroom apartment and took our sons aged 18 and 20 along.They loved the casino, me not so much but enjoyed a show at the lyric theatre and enjoyed dinner at the Fat Noodle which was in the casino itself. Really good food and friendly service.
The apartment was a strange configuration - one king bed and one double. The double bed was as hard as a rock but I heard the king bed was comfortable. The apartment was a good size with two bathrooms and the Kitchen well equipped. The lounge and one chair were uncomfortable and decor bland but everything was exceptionally clean and really if you are staying here you probably won't be in your room much as you have the casino downstairs and Darling Harbour on your doorstep so plenty of entertainment.
Reception was slow but friendly and the staff were very friendly and helpful when I had to ring about leaving my watch in my room.
I would stay here again if I got a good rate and I would explore the area a bit more next time.

Room Tip: 10th floor pyrmont side was exceptionally quiet
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  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gundagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central coast, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed April 27, 2014

Rang the morning before to change the room from a twin to a King room our our situation had changed. Staff had said no problem that is all don. Arrived in our room to find it hand not been changed. The hotel staff then said they had nothing available on a non-smoking level. We said if you had told the truth we would have cancelled. For a place that is promoted as so up market (including the prices) you would elpect something good but the rooms are very ordinary. I had the worst shower ever in my life. I turned the hot on all the way and then waitied five minutes to get hot enough, the pressure was so incredibly weak it was just not funny. We ordered room service for breakfast, badly made eggs, apple juice that was off a supermarket shelf (well and truly not fresh). The hotel told us when booking that they validate your car parking ticket. What it means to them unlike everyone else in the world, is that they charge it straight to your room rather then just not charging you. I expect to pay a premium for the ninibar but what they charge is just ridicolous. What a joke.

NEVER AGAIN!!!

Room Tip: Just don't stay there unless it's free.
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  • Stayed April 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Ben O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed April 23, 2014

I stayed for one night here in March 2014 before flying out early the next morning. I am not really a "casino person" so it wasn't really my choice. The Apartment was clean and had good quality beds. The swimming pool was nice. As previous reviews had mentioned the apartment was dated and quite tired. Bathrooms were clean.
However, for me, it didn't have much charm and was very much a base to explore the Casino (which as mentioned I am not interested in).
In terms of location, it was not a far walk to Darling Harbour and the Maritime Museum - the Aquarium and some other attractions are also close by.
The staff were OK. As the complex was huge there is not a lot of personal attention or service.
The concierge didn't give very good advice or options about getting to the airport and booked us on the most dreadful shuttle out to the airport.
I probably wouldn't stay here again. For the same price, there are loads of other options in Sydney.

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Murko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed April 17, 2014

I really enjoyed my stay at the Astral Tower and Residences, except for one detail. The hotel is very comfortable, great, friendly staff at check in and check out, exceptional habour view room and lovely pool and gym area. The location right inside The Star complex and near food and the Lyric theatre was also great. I would have given my stay 5 stars except for the shower. The water pressure was terrible - only a small lukewarm trickle could be maintained. This did not spoil the trip but if this little thing is corrected, it would have made the experience all the better.

Room Tip: Try and get a harbour view room - the view is spectacular.
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  • Stayed April 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Helen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed April 16, 2014 via mobile

Plush with all the convenience of apartment living upscaled. Clean and modern. Quiet enough to sleep in without being awoken..

Conveniently attached to the Star Casino where all the action is. 5 star quality and can be pricey.

Do your research and look for deals.

Stayed April 2014, traveled on business
Helpful?
2 Thank Randolf W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed April 10, 2014

It was ok but pretty much as we expected with previous reviews. It is very dated, and needs a upgrade. One example was a faulty power switch in the room which cut in and out of power with the switch falling out of the socket. Paint coming off the walls behind the bed side tables.
The bed was comfy though and the room was clean. If you paid full price I would be extremely disappointed with the hotel. I have stayed at multiple other properties in Sydney CBD and as far as a 5 start is concerned this does not even come close to the grade.

Room Tip: Ask for a high room not on Level 5.
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank morry1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astral Tower and Residences at The Star

Property: Astral Tower and Residences at The Star
Address: Star City Casino Entertainment 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#50 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Astral Tower and Residences at The Star 5*
Number of rooms: 476
Official Description (provided by the hotel):
Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more   less 
Reservation Options:
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney

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