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“Great Apartment close to the action with excellent facilities” 4 of 5 bubbles
Review of Astral Tower and Residences at The Star

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Astral Tower and Residences at The Star
Ranked #54 of 179 Hotels in Sydney
Certificate of Excellence
Melbourne, Australia
Level Contributor
213 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Great Apartment close to the action with excellent facilities”
4 of 5 bubbles Reviewed March 12, 2014

I was in Sydney recently for 3 nights on business and was overwhelmed at the prices and what you actually got for your money. I booked the Astral Tower and Residences at the Star Casino complex and got a one bedroom apartment. This was absolutely fantastic it gave me a suite for less than the price of a hotel room, it was close to entertainment, there was a selection of good restaurants. The room itself was nothing fabulous but as a package it worked really well including the free valet parking. Access to the city was really good. I liked the room as it offered excellent working space with room to move. My room had a good view and I will return here for future stays.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank paulcardio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,024 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

The flat was perfect - almost. It had everything we needed - laundry, open kitchen with everything, 1 bathroom, 1 bedroom and an ensuite bedroom - there is a tub and a shower in the ensuite.

We did not know how to operate the washer but someone came to fix it quickly. So was the microwave oven, but it could not be fixed - we did not request changing to a new room since we were four and that would be a huge job to move the whole family to a new room for an oven.

The lift goes to casino directly so if you want to have fun at Roulette, do it anytime.

Covered areas from the room to the hotel lobby, to the light rail station. Quite windy outside as the hotel is facing the quay.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank angelabeckham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Braidwood, Australia
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 9, 2014 via mobile

This hotel is nothing to write home about - good or bad. And that's a good thing. It delivers an uneventful 5* product in an efficient and workman-like way. The main stand out is the spectacular view of the city skyline across Pyrmont. A potential downside is that you're not actually in the CBD (but it's just a short walk or trip on light rail).

Eating and entertainment options of the Star are at the bottom of the elevator - again, this could be a good or bad thing depending on your view.

If you have average expectations and get a good rate then this is a good option- it just lacks any magic.

Stayed March 2014, traveled on business
Helpful?
Thank SybariteCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 9, 2014

We booked two rooms for a celebration last Saturday night: a twin city view and a King harbour view. The former was around $380 and the latter was $470.
My son enjoyed his time in the twin room but as a 16 year-old who loves hotels it's hard to disappoint him. I, on the other hand was very disappointed with my spend and wished I'd stuck with my existing favourites in Sydney without trying somehwere new.
I can't fault the service or the friendliness of staff or the cleanliness of the room. It was spacious and modern in decor. The room service menu was reasonable and varied. But such is the standard in many other hotels for much less money. For close to $500 for the night (breakfast and parking not included) I was expecting some "little' touches to make me want to come back. Instead I believe the value for money was very disappointing when I compare what I've had for the same money or less elsewhere in the city. There was no free internet access, no facilities in the room to play music (ipod dock or cd player) There was no DVD player. Only one very hard armless chair and no separate table to eat at or sofa resulting in one guest having to always be lying on the bed when watching TV. No vases to put bought flowers or flower arrangements as I have experienced in another hotel.The products in the bathroom were ordinary and sparse - no shoe shine, no sewing kit. There was no shaving mirror to rely on for putting on make up. The control for the reading lights and lamp were on the right side of the bed only so there were no separate reading lights. The view over the harbour to the bridge was ok but the windows were so dirty I couldn't use my camera. I appreciate how difficult it is to keep windows clean but a small balcony access is available for these rooms (though the door is lock and guests can't open it) so surely this would facilitate more frequent cleaning of individual windows? There were two standard bathrobes pairs of slippers but they were not the fluffy, spoil-yourself- kind. If you have close to $500 to spend on a Sydney hotel you can get ones that make you feel a bit more special than this one.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MojohnsonSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kangaroo Valley
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed February 26, 2014

We had a 2 bed apartment booked and a twin share room, we arrived to check-in approx 6pm. We where able to check-in to the 2 bed apartment but the twin share room was not ready yet. This was 3 hours after standard check-in time. Nothing was offered to assist with this, it was a good 30min before we received the keys to the twin room.

I emailed feedback in regards to this mishap, at first i was told it was due to a late check-out of previous guests in the 2 bedroom apartment, this is not acceptable. Current guests should have been asked to leave well before 3pm. This meant had we arrived at 3pm neither of our rooms would have been ready.

No seating on the balcony of the 2 bedroom apartment which meant we had to drag indoor seating out.

Was not a great experience at all. It was a shame as the casino is a wonderful place to attend with your hubby or friends. But living 2 hours away accommodation is needed.

  • Stayed February 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PmaloneyKVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 20, 2014

What a beautiful property and great location. The two bedroom unit was really large with a massive balcony. It was in immaculate condition. The pool was great as was the gym. The service left a bit to be desired but I would still highly recommend this property.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LovinOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
236 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed February 20, 2014

nice hotel in Sydney. room is upgraded for 15 floor up while other still in old concept. the complex is with good amenities but still not the best compare to crown complex. location is good as walking distance to sydney fish market and also Darling harbour. so many restaurant and hang out place to be choose.

  • Stayed February 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Allan2212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astral Tower and Residences at The Star

Property: Astral Tower and Residences at The Star
Address: Star City Casino Entertainment 80 Pyrmont St | Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Sydney
#35 Family Hotel in Sydney
#50 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Astral Tower and Residences at The Star 5*
Number of rooms: 476
Official Description (provided by the hotel):
Casino Hotel Complex situated 1 km across Darling Harbour from the city. ... more   less 
Reservation Options:
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Also Known As:
Astral Tower And Residences Hotel Sydney
Star City Sydney
Star City Hotel Sydney
City Star Sydney

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