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“Almost perfect!”

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Sir Stamford at Circular Quay Hotel Sydney
Ranked #17 of 181 Hotels in Sydney
Certificate of Excellence
GreenLeadersGold level
Reviewed March 5, 2014

After a long flight we were pleasantly surprised at the location and general quality of the hotel, lots of character, spacious room, near the waterfront, very comfortable.

The only annoyance was wi-fi access which is ~$30 for service in your room, but free in the lobby, and no one mentioned it on check in, somewhat surprising considering the price charged for the room.

Breakfast was overpriced and service was indifferent, perhaps we were spoiled by the kiwis having just spent 3 weeks in NZ.

Room Tip: Check wifi cost on check in and walk down to the waterfront or "Nurses walk" area for a be...
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  • Stayed: February 2014, traveled as a couple
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Thank Highfade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded May 19, 2014

Dear Highfade,

Thank your for your kind words after your recent stay with us.

I am glad that you enjoyed your spacious room and found the location of the Hotel to suit your needs.

We are continually reviewing our internet charges and in the meantime we offer the business centre and complimentary WIFI in our lobby for those guests wishing to check emails, glight details or skype with family and friends.

We hope to welcome you back in the near future.

Kind regards
Angela King
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,175 - 2,181 of 3,117 reviews

Reviewed February 28, 2014

We stayed at Sir Stamford and ate at the restaurant. The location is superb. Faces the park and backs on to Circular Quay. A 2 minute walk to the ferry on a slow day. The room was spacious and well equipped and totally charming. The bed was comfort plus.

Staff were helpful and friendly whilst maintaining a discrete and non invasive presence. We will be back again.

The pool temperature was just right for me - early 20d Celsius I would say, and the towels plentiful, large and thick.

Ps restaurant was great. Quiet with delicious food. The goats cheese in the salad, just yum.

  • Stayed: April 2013, traveled as a couple
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2  Thank TravellerNZ61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear Traveller61NZ,

Thank you so much for your kind words and I am glad that you enjoyed your stay with us.

Our Dining Room, led by Heather and her team, is just lovely to sit back relax and enjoy our seasonal menu. The relaxed atmosphere and discreet service allows our guests to sit back, relax and to enjoy great conversation with family and friends. For those more special occasions, we also have our Private Dining Room.

Next time you stay be sure to try the Chocolate Implosion Dessert.

We look forward to welcoming you back in the future.

Kind regards
Angela King
General Manager

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Reviewed February 26, 2014

Location,location,location. Old world charm with great service and good amenities for an older property. Our room was very comfortable with premium bed and linens. The bath was all marble and mirrors with toilet, tub and shower all separate. We also had a huge patio w/table and chairs that had a partial view of the harbor. Would surely stay here again.

  • Stayed: January 2014, traveled as a couple
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2  Thank Fred51766
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear Fred51766,

Thank you so much for your kind words and I am glad that you enjoyed your stay with us.

Our location is just superb for those wanting to attend the Opera House, Botannical Gardens, Opera on the Harbour, Circular Quay end of the CBD and any iconic tourist attractions on Macquarie Street. Within walking distance of all public transport as well as, easy access to the Motorway heading North of the city, you cannot go wrong with Sir Stamford at Circualr Quay.
It sounds like you were lucky enough to enjoy one of our Terrace rooms which are just wonderful to enjoy the sites of Circular Quay especially the ferries as they arrive or depart (quite spectacular).

We look forward to welcoming you back in the future.

Kind regards
Angela King
General Manager

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Reviewed February 23, 2014

We had a very early arrival and, having informed the hotel beforehand, were given use of shower facilities, after which our bags were placed in secure storage which enabled us to enjoy the morning exploring some of the city. The reception and concierge staff were friendly and efficient and when we returned just after mid-day, our cases had already been delivered to the room. The room was at the rear and was quite large with a side view of the harbour. It was clean and comfortable. Hot drinks facilities were provided and whilst we didn't use the dining facilities at the hotel we had room service on one occasion and found it to be excellent - well prepared, presented and delivered quite quickly. A few minor niggles which were all sorted out immediately.
The hotel is well situated, being a short walk to Circular Quay and the Opera house and just across the road from the Botanical gardens.
Would stay here again for the quiet, convenient location and good service.

  • Stayed: February 2014, traveled as a couple
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5  Thank EbenezerS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear EbenezerS,

Thank you so much for your kind words and I am glad that you enjoyed your stay with us.

Our team are aware of our guests needs, as we notice the arrival times of many of our guests changing to the earlier part of the day. So to ensure your stay starts off well, we can make both the Fitness centre facilities and our Quay lounge faciities available for our guests to freshen up whilst our housekeeping team work hard to have rooms ready on time.
Many of our guests like to make the most of the location and once the team have their bags stored, our Concierge team, led by Troy have many sightseeing options available for guests.

After a long day wandering around Sydney, Room Service is a great way to unwind and relax. There is nothing better than sitting on the lounge chairs, opening the balcony door and listening to music whilst waiting for your room service to arrive. We serve many catering options available on the menu (including high tea).

The team and I look forward to welcoming you back in the future.

Kind regards
Angela King
General Manager

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Reviewed February 21, 2014

A great location, but a hotel in decline. The signs are there: charging for room Wi-Fi, an ice machine out-of-service for the four days of our stay, a bar which tells you upon entrance at 10:15 they will be closing soon and a surprise at check-out of a 1 1/2% fee for use of any credit card. The decor is fading, the light in the room is totally inadequate as is the drawer/shelf space. It is still a good hotel, but not a top hotel at which it prices itself.

Room Tip: Breakfasts are totally overpriced.
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  • Stayed: February 2014, traveled as a couple
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3  Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear Carol H,

Thank you so much for your feedback about your recent stay at the Hotel. I am sorry that the Hotel was not quite what you had expected.

Your feedback with regard to the ice machine has prompted our Operations team to follow up the maintenance program for these items and I understand that this has now been solved. I hope you were able to contact our room service team to send some ice upto your room.

We are continuing to work towards a better solution for our guests for Wifi, we hope that in the interim, our 30 minutes complimentary wifi in the lobby will allow our guests enough time to check their emails whilst travelling.


Kind regards
Angela King
General Manager

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Reviewed February 19, 2014

Everything was excellent--spacious and comfortable room, great location. The best of all was the staff who could not have been more helpful and accommodating--both during our stay and before our arrival. Not only was our luggage stored for our late flight, we were invited to shower in the gym area before our departure.

  • Stayed: February 2014, traveled as a couple
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3  Thank Harriet1249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear Harriet1249,

Thank you so much for your kind words and I am glad that you enjoyed your stay with us.

We have a wonderful team of staff here at the Hotel and one I am very proud of. We really pride ourselves on going that extra mile for our guests, during the reservations process and also during your stay.

The team and I look forward to welcoming you back in the future.

Kind regards
Angela King
General Manager

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Reviewed February 18, 2014

We had a very pleasant stay. The location, service and comfort of the hotel was outstanding. I even left my bag in the storage, only to discover this when I got out of the taxi at Sydney airport. The front desk person managed to find the bag and put it in a taxi which I met at the airport- in time for my flight. Truly exceptional service.

  • Stayed: February 2014, traveled with friends
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3  Thank lts2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela K, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this reviewResponded March 2, 2014

Dear Its2828,

Thank you so much for your kind words and I am glad that you enjoyed your stay with us and the truly exceptional service standards from our staff.

Being such a boutique property in the heart of Sydney, our staff are able to ensure that the service that guests expect is met before, during and after their stay. Our team work very closely with all departments to ensure we are taking care of our guests.

The team and I look forward to welcoming you back in the future.

Kind regards
Angela King
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sir Stamford at Circular Quay Hotel Sydney

Address: 93 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sydney
#2 Family Hotel in Sydney
#7 Romantic Hotel in Sydney
#17 Luxury Hotel in Sydney
#24 Business Hotel in Sydney
Price Range: $180 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sir Stamford at Circular Quay Hotel Sydney 5*
Number of rooms: 105
Official Description (provided by the hotel):
Sir Stamford at Circular Quay offers 105 generously sized, well appointed hotel guest rooms, including 15 hotel suites, the majority of deluxe rooms and suites feature French doors opening onto Juliet Balconies, which overlook the Sydney Harbour, Circular Quay, Sydney Conservatorium of Music or the Royal Botanic Gardens. Significant fine art collection featuring 18th Century Louis XV and Georgian antique furniture, Staffordshire ceramics, French marble urns, Persian rugs and hundreds of hand cut chandeliers. The hotel itself partly resides in a stunning 1897 historic Health Department Building. Open fireplaces in winter and the pleasure of a roof top swimming pool in the summer. A fully equipped gym complete with a sauna. Famous for High Teas, Sir Stamford at Circular Quay has excellent one bedroom suites and one of Sydney's largest Presidential suites complete with a Steinway baby grand piano. ... more   less 
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Also Known As:
Sir Stamford

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