We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good Experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sheraton on the Park, Sydney
Ranked #31 of 175 Hotels in Sydney
Certificate of Excellence
singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good Experience”
Reviewed May 12, 2013

I was in Sydney for holidays and stayed at the Sheraton. The hotel location is good and we stayed in the suite was great.

Upon checking in, everything was good, but personally I felt the front desk staff was not so friendly, maybe I was dressed inappropriately and failed to impress the front desk. :)

Everything was good with the hotel except for the executive lounge I was at the executive lounge during breakfast and evening cocktail and it was so crowded. As a result, the service was slow, the food was not been replenished fast enough and we had to wait for quite a while before we get our table.

Overall the experience was a good one.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chrissing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 14, 2013
Dear chrissing,
Thank you for your feedback, the Sheraton Club Lounge is recognised as Sydney’s Premier Executive Lounge and indeed the demand far exceeds our expectations and is increasing with popularity however I have taken your feedback on board and am pleased your overall stay was good.
Warm regards,
Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,700 reviews from our community

Traveler rating
    2,076
    1,066
    286
    136
    136
See reviews for
524
1,298
299
1,100
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,019)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 12, 2013

I stayed 2 nights in this hotel. Someone left a lime green hairband on the floor when I checked in, suggesting that the maid wasn't too attentive when cleaning the room. The overhead spot light in the bathroom was't working. I requested for someone to repair the light the next day but nothing was done. On check out, I was told that I had consumed a bag of pistachio nut from the mini bar. This wasn't the case and the charge was reversed. I paid close to $300 per night of stay here but the amenities in the bathroom were pathetic and i had to pay some $8+ for a bottle of drinking water. What is the point of being a SPG member if I can't even get something as basic as complementary drinking water? Definitely going elsewhere next time I am in Sydney.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TSESingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 14, 2013
Dear TSESingapore,
I apologise for the several shortfalls you have outlined and will be sure to address them via our ongoing quality control program. We hope to have the opportunity to welcome you back in the near future.
Warm regards
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 12, 2013

Hard to beat this hotel for quality, location, service and value for money. Great rooms, very attentive staff. I found the walls a little hollow (easy to hear people in the hallway), however it was a minor thing given how good everything else was. If you can pick up a room for less than $250, you're getting a great value bargain.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nb190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 14, 2013
Dear nb 190,
Thank you for your wonderful review, Im delighted you enjoyed your stay with us and look forward to your return!
Warm regards
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed May 11, 2013

We stayed one night and upgraded to the Executive Lounge. We booked on line and no problems. Check in was easy. There were drinks and nibbles from 5 pm and while it was full there was always room to sit. The staff kept the glasses topped and were eager to please. We also had a nice breakfast there after a 10 hour sleep in confortable beds and quiet surroundings. We were on the 14th floor looking towards the shops. Not a problem as how much time do you want to look out of the window.
They gave us a noon checkout and we had an excellent time - thanks Sheraton.

Room Tip: If you book via a third party always check your booking.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wizardoldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 14, 2013
Dear welshwizardCanberra,
I appreciate the time you have taken to review your recent stay at the Sheraton on the Park and value your feedback, particularity as you are a Senior Contributor to Tripadvisor and extensive traveller! Im delighted to note that we met all your expectations and hope to have the opportunity to welcome you back soon!
Warm regards
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scone, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 10, 2013

I recently stayed here for a business function. Pros - Rooms are quite spacious and clean. The location is very close to Hyde park and Pitt St Mall ( around the corner from David Jones and Myer). Valet parking is available for an extra $10 per day. Cons - rooms are extremely light and cannot be darkened. They have white shutters on the windows which look great however are not practicable and let lots of light in (both the early morning daylight and the night lights from other buildings.

Overall a comfortable stay.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussietribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 14, 2013
Dear aussietribe,
Thank you for your review. The convenience and comfort of our guests is our top priority and I completely empathize with you that a good night’s sleep is one of the basic expectations of any guest visiting a hotel of our status. Please accept my sincere apologies and note for future stays all the rooms on our City Side are fitted with blackout blinds and our rooms on the Park Side with curtains to make for a comfortable sleep.
Warm regards,
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
170 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed May 8, 2013

This is a very comfortable hotel with a deserved 5 star rating. The rooms are large and clean. The front desk staff are courteous and efficient. The hotel is opposite Hyde Park and right near Pitt Street Mall so an easy walk to many of the city attractions. It was a very enjoyable stay.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sueand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 9, 2013
Dear sueand,
I appreciate you taking the time to review your stay at the Sheraton on the Park, especially as you are a Senior Contributor to Tripadvisor. Im delighted you enjoyed your stay with us and hope to have the opportunity to welcome you back soon!
Warm regards
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 8, 2013

I stay at SOTP quite frequently and it is comfortable and well-located, if not 5-star.

Pros: excellent beds, nice rooms. Service at the front desk is good but housekeeping can be a little hit and miss.

Cons: room service is expensive and pretty average, most views are uninspiring .

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank modern_gipsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BMercerHotelManager, General Manager at Sheraton on the Park, Sydney, responded to this review, May 9, 2013
Dear modern_gipsy,
Thank you for the 4 star rating and loyalty to the Sheraton on the Park. I value your feedback and have taken your comments on board and hope to welcome you back in the near future.
Warm regards
Brad Mercer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
The Westin Sydney
The Westin Sydney
#32 of 175 in Sydney
4.5 of 5 bubbles 3,108 reviews
Central Business District
Swissotel Sydney
Swissotel Sydney
#14 of 175 in Sydney
4.5 of 5 bubbles 1,614 reviews
Central Business District
Radisson Blu Plaza Hotel Sydney
Show Prices
Show Prices
Show Prices
Central Business District
Hilton Sydney
Hilton Sydney
#37 of 175 in Sydney
4.0 of 5 bubbles 4,306 reviews
Central Business District
InterContinental Sydney
InterContinental Sydney
#23 of 175 in Sydney
4.5 of 5 bubbles 4,199 reviews
Central Business District
Sydney Harbour Marriott Hotel at Circular Quay
Show Prices
Show Prices
Show Prices

Been to Sheraton on the Park, Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton on the Park, Sydney

Property: Sheraton on the Park, Sydney
Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#31 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Official Description (provided by the hotel):
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Cancelon, Booking.com, Agoda, Priceline, TripOnline SA and HotelQuickly so you can book your Sheraton on the Park, Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing