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“Not glamerous but comfortable, practical and efficient.”

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Radisson Hotel And Suites Sydney
Ranked #43 of 181 Hotels in Sydney
Reviewed August 7, 2014

This was my forth stay at the Radisson. It's not what you would call luxurious but it is clean,comfortable and efficient.
The bed (in a business class room) was very comfortable and there was about 6 different pillows to choose from.
I also like the fact that the rooms have balconies so you can enjoy the fresh air and you are not confined inside.
The room has comfortable furnishings and a good separate work area for your computer etc.
The free WiFi is a bonus.
Although located on a busy intersection, street noise was not an issue even on the second floor.
Location is very convenient to China Town, Darling Harbour, a wide variety of pubs and restaurants and about a 10- 15 minute walk to Central Railway Station.
Its only short walk to George Street and public transport.
I have always found the staff to be very well mannered and friendly.
Check in and check out is always easy.
I had room service twice and found the food to be excellent, though a bit limited in selection.
Buffet breakfast selection was very good.

  • Stayed: August 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank johnumina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear johnumina,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

I am always happy to welcome back our return guests and thank you for your praise of the room and staff.

I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,257 - 1,263 of 1,838 reviews

Reviewed August 6, 2014

My family and myself stayed on a Saturday night as a birthday surprise for my younger sons birthday.

Checking in was so slow normally it a quick excuse but not this time?

We booked a package that included a welcome snack pack - not so welcoming when you have to chase it yup 3 times to then be told they don't normally deliver it till between 5 and 7pm whats the point of have welcome pack thats not there to welcome you.

We stayed in room 209, very close to road level noisy.

The room smelt of a heavy cooking fat but didn't find any cooking utensils , there is a hot plate but thats it, strange

Tried to turn up air con to get rid of the smell but air con is set at 22 degrees and auto, too bad if your to hot or to cold as you have no choice on that.

Beds are sagging in centre didn't make for a good nights sleep.

Would we stay here again.
I don't think so, will now try other hotels around same area.

Room Tip: get a higher floor.
See more room tips
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank uter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear uter,

Thank you for your feedback regarding your recent stay with us.

I was concerned to read that you did not seem to experience the level of quality and service we pride ourselves upon and you have obviously received at our hotel before. I thank you for the feedback you have provided and have passed your comments onto the relevant departments to have them follow up to ensure that these issues do not happen again.

Kind regards,

Grant Middleton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

Fantastic hotel, close to Chinatown, Paddington Market, minutes away from George St shopping. The staff was friendly, rooms well presented, and great service. Perfect hotel to be in whilst in Sydney, great value for money.

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear Frank C,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

I am pleased you liked the location of the hotel, and that you found the staff and the room meet your expectations.

I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2014

This is the first time I have stayed at this Raddison. I have stayed at the Raddison on Flagg Staff many a time in Melbourne. It was fantastic close to everything:
Large room
Friendly staff
Buffet breakfast great value.
We will be back

  • Stayed: June 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank jopashjema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear jopashjema,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

I am glad you enjoyed your stay with us and thank you for your loyalty to the Radisson brand

I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

The hotel is very closely located to major attractions and has many eatery options around. As a first time tourist to Sydney , you will easly be able to move around and the staff at the reception are very helpful and happy to guide . Rooms are spacious.

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear Jose R,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

I am glad that you found our staff helpful and happy, I am also please you found the location convenient and enjoyed our spacious rooms

I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2014

Pretty average hotel this but in a good reliable way. Located close to the Spanish quarter and Chinatown, still within walking distance of central Sydney. Rooms are spacious but a little base. Beds a bit to soft but hey, there's a small kitchenette which is a bonus. No complaints.

Stayed: August 2014, traveled on business
Thank Marugoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded August 7, 2014

Dear Marugoshi,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

I am pleased that you found the location of the hotel suited your needs and that you enjoyed the size of the room and our kitchenette.

I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2014

We chose this hotel with the help of tripadvisor. The reviews seemed positive and overall rating encouraging. The photographs of the hotel looked sharp. We booked a corner suite on the 6th floor, which was spacious enough. The hotel's location is great, in the city center, right next to Darling Harbour and not far from Sydney Harbor, the Rocks, Sydney Opera House ...etc. Most of the staff were very helpful and keen to assist when asked, but did not have a lot of information about Sydney or the hotel. Breakfast was quite adequate.
However, on the negative side. Those photographs you see on the website & tripadvisor were taken long time ago, I found out. The hotel now is rather rundown now: carpeting is dirty, furniture old and tired and doors do not close properly. Swimming pool was dirty and uninviting.
Some of the staff, including one of the duty managers at the time, were unable to deal with normal requests and seemed to be in need of additional training. Allow plenty of time for checkout, because you will need it to go over the bill with all kinds of surprise charges. Make sure you get everything in writing and have a printed copy with you, because you will need it to make your case.
Just like the misleading photographs, most of the promises made at the time of reservations were not honored by the hotel. You have to argue with hotel staff to get them fulfilled. Good luck!

Room Tip: Corner suites are the best. Choose a high floor to avoid the loud street noises.
See more room tips
  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
2  Thank Aziz2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonSuitesSydney, General Manager at Radisson Hotel And Suites Sydney, responded to this reviewResponded July 31, 2014

Dear Aziz2907,

Thank you for taking the time to provide feedback on your recent stay at Radisson Hotel and Suites Sydney.

We appreciate you bringing to our attention that there are some old photos on some third party websites, please rest assured we are working with these websites to get these removed.

I appreciate your feedback on our check-out process and will be addressing this with our front desk staff for action, Guest feedback in this regard is particularly important for assisting us to continue to improve our product and service.

Thank you for choosing to stay with us and I hope we can welcome you back when you are next in Sydney.

Kind regards,

Grant Middleton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel And Suites Sydney

Address: Darling Harbour 72 Liverpool St, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District , Chinatown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Sydney
#42 Romantic Hotel in Sydney
#42 Business Hotel in Sydney
#42 Luxury Hotel in Sydney
Price Range: $147 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Hotel And Suites Sydney 4.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located in the heart of the Sydney Central Business District, Radisson Hotel & Suites Sydney is the ideal place for business and leisure travellers. Our 4.5 star Sydney CBD hotel's location is within walking distance or a short drive of many attractions, including Darling Harbour and Capitol Theatre. Chinatown, the city centre and other notable shopping districts are just minutes from our Radisson Sydney accommodation. All of our hotel's oversized guest rooms feature large balconies, kitchenettes, well-lit work desks and complimentary WiFi access. Spacious suites with one or two bedrooms are also available. ... more   less 
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Also Known As:
Radisson Hotel Sydney
Radisson Sydney
Sydney Radisson

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