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“Nice stay, good hotel”

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Quay West Suites Sydney
Ranked #23 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed May 13, 2007

We walked in to this hotel on the way to see our suite that we had booked at the next door Shangri-la. The staff were welcoming and friendly ( Mr Ivada and Ms Catarina especially). We subsequently chose this property over the Shangri-la because of the wonderful views, the more useful and useable space, the balconies and a nice clean decor. We'd stay here again anytime.

  • Stayed: May 2007
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4  Thank Chern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,232 - 1,238 of 1,324 reviews

Reviewed April 19, 2007

My family and I stayed at this apart-hotel for 4 nights at the beginning of April. We had booked a 2 bed, 2 bath suite facing the Opera House and the Bridge. We got exactly what we booked!

We arranged with the concierge to organise a taxi for us. Although it was confirmed, the driver arrived 15 minutes after we came through
customs and only after I telephoned to chase. A great start!

We did arrive earlier than the stated check in time and we did have to wait for the room. The suite itself had an amazing view and the size of the suite was excellent too with a fully fitted kitchen, dining room, 2 bedrooms and 2 bathrooms. The only downside which cheapened the suite was the furniture which probably came from Ikea. The beds were not the most comfortable either but the view was unbelievable only eqally by The Four Seasons and The Shangrai La located either side.

Our room rate included breakfast which was an adequate buffet. Basically, what you would expect from a 3/4* hotel. The gym was quite
small and clearly hadn't been cleaned for quite a while (a real let down), the indoor pool is simply a large plunge pool.

Position of the apart-hotel in The Rocks area is ideal for getting around and there are many great restaurants close to the Hyatt (5 mins away).

Would we stay there again? Probably not. I think we would prefer the luxury of one of the real 5* hotels next time.

  • Stayed: April 2007, traveled with family
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2  Thank simongee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2007

We stayed in the Quay West apartments during the Sydney Bridge celebrations in March. The apartment was well appointed and very clean and being situated at The Rocks very convenient for sightseeing. We found the reception staff very helpful and likewise the lady who cleaned our room each day.

We enjoyed a concert at the Opera House and a trip under the Bridge in a flotilla during the 75th Bridge celebrations, altogether a visit to be remembered.

We had a great time in Sydney which was made all the more enjoyable by our accommodation.

[-]

Stayed: March 2007
3  Thank Granniesabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2007

We stayed here for 9 nights. We were on the 23rd floor with wonderful views of the harbour, bridge and opera house. Unfortunately, we were underneath the pool and gym area and there was an annoying banging noise occasionally. I would suggest a slightly lower floor and you would be fine. The suite itself was roomy and very comfortable. It was great having your own laundry. You could cater for yourself - everything is in the kitchen - but we decided we were on holiday so we had breakfast in the restaurant. It was very good and if you paid for breakfast in advance you got a discount. We ate out in Sydney once or twice but the food on the in-house menu was very good. It always arrived hot and was delicious. The staff were excellent and nothing was too much trouble. We would certainly recommend staying here.

Stayed: March 2007
5  Thank Speges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2007

Great views- Yes!!! 5 star - not so sure...Found staff not very friendly at all and seemed annoyed if you wanted them to do anything or asked them anything. Bathroom was fantastic and the room itself was good but I'm not sure if value for money was obtained. A bit overpriced for me...I've stayed in better!!!

Stayed: February 2007
1  Thank tictoc134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2007

We arrived in Austrailia very jet-lagged but when we were shown our room we all just stared out of the window. We were totally blown away by the spectacular view which encapsulated the Sydney Harbour Bridge and the Opera House. Our next few jet-lagged sleepless nights were a joy with such a fantastic view! Day or night the view is amazing! The room was very spaious with two bedrooms and bathrooms and a very well equipped laundry room and kitchen. We were two minutes walk from Circular Quay so we were able to get ferries easily to Darling Harbour and the surrounding Sydney. There are also plenty of restaurants (although slightly expensive) within walking distance and the hotel has an ample buffet breakfast every morning. We thoroughly enjoyed our time there and would most definitely stay there again.

Stayed: December 2006
3  Thank MaryMagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2007

Stayed at the Quay West during a business trip to Sydney. The suites are adequate, the location fantastic. I was in a single suite, which had a large living area. The kitchen had a very good set of kitchen utensils, crockery etc compared to what I have found in other suite hotels. Air conditioning could be directed either to the living area or bedroom. Cooling was okay but it is a cumbersome system, especially in summer.
Staff are friendly but not that attentive to detail, such as having to carry my bags out to the taxi and requesting a hairdryer twice.

  • Stayed: January 2007, traveled on business
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Thank OzVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quay West Suites Sydney

Address: 98 Gloucester St | The Rocks, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sydney
#6 Family Hotel in Sydney
#12 Romantic Hotel in Sydney
#23 Luxury Hotel in Sydney
Price Range: $203 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Sydney 5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Quay West Suites Sydney Hotel Sydney
Quay West Hotel Sydney
Quay West Sydney

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