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Quay West Suites Sydney
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Reviews (1,400)
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1,303 - 1,308 of 1,400 reviews
Reviewed January 22, 2007

We arrived in Austrailia very jet-lagged but when we were shown our room we all just stared out of the window. We were totally blown away by the spectacular view which encapsulated the Sydney Harbour Bridge and the Opera House. Our next few jet-lagged sleepless nights were a joy with such a fantastic view! Day or night the view is amazing! The room was very spaious with two bedrooms and bathrooms and a very well equipped laundry room and kitchen. We were two minutes walk from Circular Quay so we were able to get ferries easily to Darling Harbour and the surrounding Sydney. There are also plenty of restaurants (although slightly expensive) within walking distance and the hotel has an ample buffet breakfast every morning. We thoroughly enjoyed our time there and would most definitely stay there again.

Stayed: December 2006
3  Thank MaryMagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2007

Stayed at the Quay West during a business trip to Sydney. The suites are adequate, the location fantastic. I was in a single suite, which had a large living area. The kitchen had a very good set of kitchen utensils, crockery etc compared to what I have found in other suite hotels. Air conditioning could be directed either to the living area or bedroom. Cooling was okay but it is a cumbersome system, especially in summer.
Staff are friendly but not that attentive to detail, such as having to carry my bags out to the taxi and requesting a hairdryer twice.

  • Stayed: January 2007, traveled on business
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Thank OzVoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2007

If you can get a harbour view 2 bedroom then you will have some amazing views from these suites. Bathrooms and bedrooms are not 5 star standard but they are a good size.

Housekeeping in this hotel is terrible - our room attendant argued with us when we asked why our room hadn't been cleaned as requested and then got angry when we asked him to wait when he came back and he told us that we were keeping him from going home!! Rude and unacceptable. Hotel management were apologetic and did go out of their way to fix problems.

Hotel security is a problem - 4 pairs of jeans went missing (assumed stolen) from the room / property store.

Stayed: January 2007
2  Thank ukn1reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2006

We stayed at this hotel for 5 nights in September 2006. Everything about the place was excellent from the moment we arrived to the moment we checked out.

The staff could not do enough to help us, especially the concierge. They helped us find our way round Sydney, giving us maps and information.
Nothing seemed like too much trouble for anyone.

The hotel itself was more like our own apartment. We had kitched, utility room, lounge, bedroom and bathroom. The view of Sydney was spectacular.

The swimming pool and leisure facilties on the 23rd floor were good, and the views from here even better.

The hotel was very clean and tidy. Its location is great too, as it is close to Circular Quay, The Rocks, Harbour bridge and Opera House. Overall an excellent place to stay and we'd definately stay here again.

  • Stayed: September 2006, traveled as a couple
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6  Thank LHDarbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2006

I was disappointed by Quay West. It is in a great location with wonderful views, true. But it is definitely not a 5-star hotel. I was excited to stay there after reading reviews here and it didn't live up to its billing.

It was clean and tidy on the surface but there was no attention to detail, the furniture was tired, the front desk staff nice but not terribly helpful. The kitchen was really randomly appointed so cooking was actually quite difficult (and as I was staying there with a toddler I needed to be able to cook). That said, room service was good.

It wasn't bad, but wasn't great either.

  • Stayed: July 2006, traveled with family
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5  Thank jamehammah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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