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“Room with a view”

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Pullman Quay Grand Sydney Harbour
Ranked #11 of 174 Hotels in Sydney
Certificate of Excellence
Melbourne
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Room with a view”
5 of 5 bubbles Reviewed January 5, 2013 via mobile

Wonderful time spent in sydney with amazing view of the bridge, opera house and ferries. Accessibility from the airport is great- short cab ride or very easy train ride. Loved being right next to the gardens for an early morning jog. For a large serviced apartment style property the service is vey personalized. thanks quay grand, you are now no. 1 property to stay at when in Sydney!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NumberEighteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, February 5, 2013
Dear Valued Guest,

Thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour. We sincerely want all of our guests to experience nothing short of an exceptional stay and I am delighted to read your feedback. We are especially happy to hear that you consider us the top place to stay in Sydney. We hope that you managed to avoid the recent rain and experienced some sunny Sydney weather during your stay!

Thank you for the great review and we hope to welcome you back to the Pullman Quay Grand Sydney Harbour in the near future.

Sincerely,
Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,370 reviews from our community

Traveler rating
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    260
    64
    26
    11
See reviews for
373
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120
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Queensland, Australia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

Sadly, we have just checked out of one of the best hotels we have ever had the pleasure of staying in. We had two nights at the Pullman, enough to convince us that we shall never stay anywhere else in Sydney again.
The location is second to none. Having the convenience of an array of public transport options on your doorstep makes travelling around the city a breeze.
The service is faultless. Every request was responded to with courtesy and with speed. The staff are a credit to this hotel.
The suites are perfect for anyone and everyone. You have both the option of full hotel service along with the convenience of your own fully equiped kitchen. We chose to prepare our own meals as we visited the Sydney Fish Markets and bought some beautiful fresh seafood. There is a supermarket just a 3 minute walk away and an array of restaurants and cafe's at your doorstep. The laundry was so handy for us and the spacious lounge dining area allowed all four of us to stay comfortably in a one bedroom suite with a pull out sofa in the lounge for the children.
Comfortable beds and spacious bathroom with a spa bath completed the package for us.
Thank you Tripadvisor and thank you Pullman, we will be back!

Room Tip: You will regret not going with a harbour view!
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricija_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, January 7, 2013
Dear Valued Guest,

Thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour. We very much appreciate your comments regarding your stay. It is always a pleasure to receive such positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, we look forward to welcoming you back in the not to distant future.

Safe travels,
Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 3, 2013 via mobile

Very nice place great position it's a plus being able to enjoy the view not through glass.room was a little small though.My son loved the pool area.Nice views of the harbour bridge plenty of things going on in the water

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jason k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 28, 2012

My wife and I spent one night here celebrating our 11 year wedding anniversary. We booked on wotif.com and got a one bedroom harbour view suite for $365. Everything about the room and service was wonderful and as my title mentions it was wonderful to be a tourist in our own city. We used the gym, pool , had come french bubbles on our balcony enjoying the view and the hustle bustle of the busy circular quay below. We went out for an early dinner before returning back to the room to enjoy the city and harbour lights. Only minor disappointment was the cocktail bar in the hotel - we had the worst Sidecar I have ever tasted - ended up not drinking it. Overall a fantastic time.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ciaran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, January 6, 2013
Dear Valued Guest,
Congratulations on your 11th wedding anniversary what a great idea to stay in Sydney and rediscover our lovely city. We are so happy that you decided to stay with us and enjoy all that is on offer from the location to our guest room suites with the views of the Harbour and bustling of Circular Quay. Please accept my sincerest apologies regarding the sidecar experience know that i have addressed this with my Bar team. I am happy to advise that we do regular cocktail training classes and whilst bond has been a focus and shaken not stirred i will ensure the sidecar is part of our next session.
We look forward to welcoming back to Pullman Quay Grand Sydney Harbour and ECQ Bar in the future.
Sincerely,
Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
adelaide
Level Contributor
126 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed December 25, 2012

Sydney, until this trip we had failed to find a place we were prepared to call home.

Thats changed.

The staff, pleasant and professional, generally those two words dont go together.
The location. Great, well better than great. 70 metres to the Manly ferry were we commute daily, close to eating and the picture theatre, and at last a quiet room.
That was our concern but other than an occasional train or ferry toot it was heaven.
The bed was soft the lounge was comfortable and the kitchen was well equiped.
Good bathroon and supplies.
We will return for a repeat performance

Room Tip: Based on a harbourview 1 bed apartment
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank archer66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, December 27, 2012
Dear Archer66,
Thank you for choosing to stay with us at the Pullman Quay Grand Sydney Harbour. We realise you have a choice when making a reservation and truly value that you chose to stay with at the Pullman. We are ecstatic to read that you have now found your home away from home in us when you stay in Sydney and look forward to welcoming you back in the future.
Thank you for the great review wishing you a fabulous New Year and safe travels in 2013.
Sincerely,
Belinda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 21, 2012

My wife and I stayed a 3rd time at the quay grand suites harbour view room, the hotel now is ran by Accor and rebranded with there Pullman brand

The service is as good as ever we just stayed overnight and had breakfast in our room they did mess up our order but gave us free orange juice having breakfast overlooking the harbour is awesome

If you stay midweek you can get some real great prices we picked up a harbour view room for 339 great value

Can't wait to go back

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KaneTheUndertaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, December 27, 2012
Dear Valued Repeat Guest,
Thank you for taking the time to review your most recent stay with us. It is always a pleasure to receive positive feedback and even more so when it is a guest that stays with us regularly. I was delighted to read that your last stay was as good as in the past. Your right we have rebranded and are now very excited to be a part of the Accor Hospitality chain and more specifically the Pullman brand which is the fastest growing 5 star brand in Australia.
I am sorry to hear that you had an issue with your breakfast however; I’m glad that it was resolved to your expectations and you were able to enjoy a delightful breakfast on Sydney Harbour which is such a novel experience.
Wishing you a happy New Year I look forward to welcoming you back in 2013.
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

When in Sydney on Business I prefer to stay in this area and have tried many of the hotels. This one is clean, quite, well located and has large rooms. Ideal for a longer stay if you want to have a few more home style conveniences such as a separate living, dining area and a kitchen.
Will stay again

Room Tip: I had a park view which was lovely
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank franticworkingmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Quay Grand Sydney Harbour

Property: Pullman Quay Grand Sydney Harbour
Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Sydney
#3 Family Hotel in Sydney
#11 Luxury Hotel in Sydney
#12 Business Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Official Description (provided by the hotel):
5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more   less 
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Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

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