We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The only place to stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Quay Grand Sydney Harbour
Ranked #11 of 174 Hotels in Sydney
Certificate of Excellence
Essex
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“The only place to stay”
Reviewed August 30, 2012 via mobile

We stayed 4 nights in a 2 bedroom suite with harbour view; simply fantastic! The suites have everything you could possibly need, they are beautifully furnished, very spacious, well laid out and the location is superb, it's worth sleeping with your curtains open so you wake up to an unforgettable view of the harbour and the bridge.

Stayed August 2012, traveled with family
Helpful?
2 Thank muffinsmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, September 2, 2012
Dear Valued Guest,
Thank you for your feedback regarding your stay at Quay Grand Suites Sydney we are pleased that you enjoyed the layout of our 2 bedroom suites and the additional amenities not found in a typical hotel room. You secured what is one of the best views in Sydney with amazing views and we are happy to hear you made the most of them by going to sleep under the Harbour lights and waking up to the beauty of the Harbour bridge and Sydney Harbour with all its history and bustling morning activity.
We look forward to welcoming you back in the future.
Sincerely,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,366 reviews from our community

Traveler rating
    1,007
    258
    64
    26
    11
See reviews for
370
658
47
120
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Istanbul
Level Contributor
97 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 28, 2012

We stayed in sydney for 5 days, in a harbour view one bedroom suite in grand quay suites. fantastic location, Spacious room, great view..
Amenities were the weakest in the experience, compensated generously great facilities of the hotel

Room Tip: Great value for families, fantastic location & view
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Y G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed August 28, 2012

My husband and I recently had our wedding reception at Quay Grand and mini honeymoon there afterwards. The staff were friendly, exceptionally helpful and professional. The food at our reception lunch was delicious, as well as during our stay in the hotel. We chose a Harbour View room and had a wonderful time taking in the beautiful view and the harbour coming to life at night with lights. We would definitely recommend this hotel to others.

Room Tip: The Harbour View of the Sydney Harbour Bridge, foreshore and water was beautiful. The rooms higher u...
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shoggy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, September 2, 2012
Dear Valued Guest,
Congratulations on your wedding we are so happy you chose Quay Grand as your reception venue along with honeymoon. We are delighted you were able to enjoy our fantastic harbour views not only from your reception but also from your suite.
We wish you all the best in the future and hope to welcome you back for your first anniversary.
Sincerely,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed August 27, 2012

4 nights at the Quay Grand, was like a week anywhere else. The view is wonderful and to look out at the sparkling water and friendly ferries well into the evening, made the scene vibrant and full of magic. The hotel is close to so many must-see places, from Government House to the local art galleries, the Opera House and the history in the Rocks area. So much to do! As a single traveler, I felt 'at home' immediately and the staff at reception managed to get my iPad working, which was a boon!
I have stayed in lovely places in other parts of the world, but to think that this level of accommodation is here, only 1 hour or so flying time from home, is luxury indeed.
Great people, a well designed and thought-out configuration of apartment rooms and the position, is all one needs for a memorable holiday. I can highly recommend it!

Room Tip: The choice of Botanic Garden, or Harbor view is a difficult one, but the water view is perfect from...
See more room tips
  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ADELAIDE
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 22, 2012

I wanted to surprise my husband and take him somewhere special as it was his 60th birthday, and no better place in Sydney than the Quay Grand Suites. From the moment I spoke to the informative and freindly operators when asking for advice the direction given was comforting and left me armed with the information I needed to make my decision.Reading real comments from the dedicated reviewers at Trip Advisor was the added amuniton required and thank you one and all for your assistance. We arrived an hour early and could not have been made more welcome, it was the best service experience of excellence ever and my husband was now in celebration mode. We requested a high floor apartment and the magic that oozes from this establishment made it possible and we are most grateful as our wish was granted. Rick our most friendly and animated Porter gave us the 'royal tour' and his excitemnt was contagious and when the door shut behind him we could not beleive the splendour. If you reach out it feels like you could touch the Sydney Harbor Bridge from your balcony, the inexplicable beauty right in your own front yard. Live TV from your balcony, so much to see, brave individuals climbing the bridge, the ferries and boats coming and going, jet boats offering the ride of your life, and the many amazing eateries right at your door step.
The Spa, kitchen, in room service, comfortable modern decor, and wonderful comfy king size bed is just a small part, selecting the right hotel in the right location is the 'Quay'!!!
A bottle off bubbly was delivered to our room with a birthday card personally signed 'the team'
such a lovely suprise!!
Leaving was difficult however we will be back, a great memory for both of us.

Thank you to the staff for being THE BEST!
Mary and David

Room Tip: Harbor View room 802
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank odgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, August 26, 2012
Dear Valued Quay Grand Guest,
Please wish your husband a belated happy 60th birthday we are delighted that you chose Quay Grand as your choice of Hotels to stay to celebrate this monumental occasion.
Its always a delight to receive such positive feedback i have shared your comments with our team and Rick specifically. I know that this feedback serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
I am delighted that you were able to experience all of the magic that we have to offer with our unbeatable location and suite style accommodation.
We look forward to welcoming you back in we hope the near future.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed August 21, 2012

This hotel is great.
Good service, incredible views, great suite, unmatched location.
If you are going to Sydney Opera, the Harbour bridge or visiting Sydney, you cannot find a better location! I try but I cannot find any negative comment about this hotel.

Room Tip: Reserve a Harbour bridge spa room, to asure your view to to Harbour bridge and to enjoy your in suit...
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomBCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 20, 2012

Stayed for a week in March and was very glad we picked this base. Location could not be better - incredible views of the harbor. Wonderful to sit on the balcony and watch the ferries come in, see the bridge light up etc. Walking distance to the opera house, the botanical gardens etc. Nice to have a fully equipped kitchen (not that we cooked but we did stock up on wine, water and gelato) and a good sized living room in addition to sleeping quarters. Pool was small but adequate. Gym was fine. Only downside was the room service - food quality was deplorable. We were disappointed every time we ordered. Would I stay here again? Absolutely. Would I order room service? No.

Room Tip: Ask for a room facing the harbor. Paying a little extra is worth it for the constantly changing and...
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shafi_saxena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belinda P, General Manager at Pullman Quay Grand Sydney Harbour, responded to this review, August 26, 2012
Dear Valued Guest,
Thank you for taking the time to share with us your experience staying at Quay Grand. I am happy to hear you enjoyed your stay and were able to make the most of our location and enjoy our unbeatable views. Please accept my apologies regarding your room service experience; I can assure you that this is not to our standard.
I am eager to advise that we have since your stay in March changed our entire room service menu and as you can see from other reviewers it has received great reviews.
I hope you will allow us the opportunity to show you that your experience was not indicative of the usually high standard of this Hotel.
If i may be of any assistance to you do not hesitate to contact me directly.
Sincerely,
Belinda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
InterContinental Sydney
InterContinental Sydney
#24 of 174 in Sydney
4,139 reviews
The Rocks
Four Seasons Hotel Sydney
The Rocks
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney
#26 of 174 in Sydney
6,083 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Sir Stamford at Circular Quay Hotel Sydney
The Langham, Sydney
#8 of 174 in Sydney
1,666 reviews
The Rocks
Quay West Suites Sydney
Quay West Suites Sydney
#22 of 174 in Sydney
1,242 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Quay Grand Sydney Harbour? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Quay Grand Sydney Harbour

Property: Pullman Quay Grand Sydney Harbour
Address: 61 Macquarie Street | East Circular Quay, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Sydney
#3 Romantic Hotel in Sydney
#11 Luxury Hotel in Sydney
#12 Business Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pullman Quay Grand Sydney Harbour 5*
Number of rooms: 68
Official Description (provided by the hotel):
5-Star apartment hotel located at the edge of East Circular Quay boasting stunning Sydney Harbour views. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, Sydney's best Bar by far ECQ, a newly refurbished restaurant on the mezzanine level of the hotel Q Dining, 3 versatile function rooms and superb hotel reacreation facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, ACCOR, Agoda, Priceline, TripOnline SA, Jetsetter and HotelQuickly so you can book your Pullman Quay Grand Sydney Harbour reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quay Grand Suites Sydney Hotel Sydney
Quay Grand Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing