Just back from a five-night award stay at the Park Hyatt Sydney. I'll echo the other enthusiastic reviews by saying that this is a fantastic hotel in a unique location--the only hotel right on Circular Quay, an area right on the Sydney Harbor with an array of glorious views as well as many bars and restaurants and a ferry terminal.
Wonderful harbor views from the hotel itself, as many have noted. A pleasant, ten-minute walk right along the harbor to where the ferries depart to many other parts of Sydney (e.g., Manly Beach) and from where buses depart to other parts (e.g., Bondi beach) if you don't want to shell out for a taxi. (Though if you're paying for a room at the Hyatt, spending money on taxis to even distant parts of the city probably isn't a concern!) Perhaps a 20-minute walk to the beautiful Botanic Garden and to parts of the central business/shopping district. And taxis are easy to get right at the hotel.
Service was excellent in terms of any requests or questions we had. The room service menu is a bit limited, but the couple of times we used it the meals were very good and the delivery was very fast--I'd actually rate this (on the very limited basis of just using it twice) the best room service I've ever had in terms of the combination or quality and speed. The fitness center is rather small--perhaps five exercise machines and an equal number of weight machines--but the machinery is in good shape and the center was never crowded any of the mornings I used it. Nice to have a (very small) pool and a jacuzzi on the roof, though we didn't use these because the hotel is situated such that the harbor views from most rooms are better.
Free computer access/internet use from the three terminals in the business center for 30 minutes at a time (though now one was checking this when we were there).
We had the most basic room, but it was certainly large enough for our purposes and was otherwise quite fine and comfortable. Very solid double glass doors to shut out most noise from the harbor. Sound-proofing between rooms pretty good but not perfect: We heard a bit of noise from the occasionally crying baby and parents in the next room, but it wasn't bad. I could see how this could be an issue if one had really noisy neighbors, but I'm sure that under such circumstances the hotel would do its best to accommodate you in another room unless it was full.
The hotel's shape is hard to describe, but I'll try because it pertains to the somewhat important matter of room location and views. All rooms run along one side of the corridor in this basically L-shaped (though somewhat curvy) building, with the long part of the L jutting out into the harbor and the short part of the L running along the water.
I'd categorize the location of the rooms in five ways. I provide my best guess regarding the room numbers for each category, but please take this with a big grain of salt since I did not check this carefully. Those who do want to check this out in advance might want to email the hotel to see if it can provide a room map. In any event, those categories:
1. Those at the tip of the long end of the L, extending into the harbor the most, seem to be the suites and have the best views of the harbor and its iconic Opera House. Folks who pay the highest rates and/or have the highest Hyatt status (Diamond?) would want to get these. My guess is that these might be about room numbers 02-05 on each floor.
2. As one faces the harbor, the worst-located rooms, which you'd want to avoid, would be those on your left, running a short way down the long side of the L. These are below and face the Sydney Bridge (which itself is beautiful, but much better viewed from a greater distance) and do not have harbor views. I believe that there are only a small number of such rooms, with their numbers perhaps 00-01.
3. Facing the harbor, running down the entire right side of the long part of the L, there are numerous rooms that provide a view of both the harbor and parts of the city skyline. In and of themselves, these views are fine, but the don't provide an even better view of the Opera House unless you lean out and look to your left. The numbers are about 06-31 or 32.
4. Most of the short part of the L, running along the water but not jutting out into it, provides better harbor and Opera House views than #3, but I believe none of them are suites and the views are more distant from the Opera House than those in #1. We were in room 233, in the curve of where the two parts of the L meet. It provided a fine view of the OH from the balcony but not from the room itself. To get a view of the OH from the room itself, I would think you'd want to start at 34 or 35. Those that directly face the OH probably run from about 35 to 44 (??).
5. The final two or three rooms (45 and 46?) at the end of the short part of the L begin to curve away from facing the OH. Folks in these rooms may well get views of the OH (and of course the harbor) from the rooms themselves and more likely from their balconies, but I can't be sure, so these may be slightly inferior to the rest of the short part of the L.
I'd like to add a few other matters to be aware of regarding the rooms:
1. The hotel has three levels on which rooms are located (in addition to the ground floor, where the lobby, restaurant, etc. are located.) Level three, as the highest, would of course be most preferred for taking in a view (over a glass of wine, if you like and as we like), but unlike other levels its balconies are not covered against the rain. It rained a couple of evenings when we were there, but being on level two we were able to sit on our balcony and comfortably watch it (including something of a thunder and lightning show one evening). We would not have been able to do so from level three. On a windy evening, though, the rain could come in onto any balcony on any level, since at least for the regular rooms they are on the small side and not too deep.
2. One out of every three rooms does not have a balcony large enough to sit on--it's very small and just set up for standing. Unless you don't plan on using the balcony at all (which would be a shame), you'd definitely want to get a room with a sit-down balcony that comes with a couple of comfortable chairs on it.
3. For our award stay (and with my Hyatt status just being Gold), I'd emailed ahead to the hotel asking, since this trip commemorated a special event for us, to have a room in the small part of the L facing the OH and with a balcony that one could sit on. The response from the hotel was that it would try to provide the best view available and (incorrectly) that all balconies had furniture on them and were large enough to sit on. Upon arrival, we were initially given a City/Harbor View Deluxe room (207), which was rather large but did not face the OH and that had the stand-only balcony. After I mentioned my previous correspondence to the reception person who showed us to the room, she checked into matters and came back with a duty manager who showed us to 233 instead. 233 was a regular room smaller than the 207 deluxe room (but still certainly large enough), and as I mentioned did now offer a view of the OH from the room itself, but only from the balcony. Still, on balance it was a definite improvement. The points of my story are that it might help to write ahead with such a request; that the Hyatt's initial handling of the matter (including the incorrect information re the balcony and not seeming aware of my previous correspondence when we checked in) was disappointing; but that the hotel nicely redeemed itself by giving us the kind of room we'd requested (and which, I realize, we had not been guaranteed).
Our budget is such that we could not have afforded the $700+ that the hotel normally charges for rooms. But as an award stay, this was a wonderful, unique experience. Those who have the cash or points to stay at the hotel will love the place itself as well as the location. Those who don't, might look into the nearby Holiday Inn, which is not on the harbor itself but (at least judging from the outside) offers harbor views from its upper floors.
- Official Description (provided by the hotel):
- Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more less
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- Also Known As:
- Park Hyatt Sydney Hotel Sydney
- Hyatt Sydney
- Sydney Hyatt