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“Unpretentious luxury”
Review of Park Hyatt Sydney

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Park Hyatt Sydney
Ranked #4 of 178 Hotels in Sydney
Certificate of Excellence
Sydney, Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Unpretentious luxury”
Reviewed July 23, 2014

My husband and I stayed at Park Hyatt to celebrate a special anniversary and I have nothing but praise for this amazing hotel. It is pure luxury but totally relaxed and unpretentious. Every staff member from the cleaner in the gym to the concierge was totally professional, warm, friendly and genuine. The position overlooking Circular Quay and the Opera House is beautiful; the rooms are fabulously appointed with every amenity and more; I noticed the attention to small detail everywhere throughout the hotel and I think this is what makes the Park Hyatt stand out from others. It is expensive but worth it just once in a while. We came away feeling our 24 hours was just a wonderful experience. Thanks Park Hyatt

Room Tip: It all comes down to price here
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  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank dccon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (496)
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English first
Chicago, Illinois
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 23, 2014

Its everything you expect from the Park Hyatt, Rooms were spacious, comfortable, and all luxury. Staff was gracious and polite (to me that goes along way). Stunning views of opera house. My suggestion to everyone visiting for the first time is to spend a little more on Hotels like the Park Hyatt etc.. for the first few days at least. After a 16 Hours flight (24hour total door to door) a good hotel will start your trip off right, its worth it trust me. I travel 240 days out of the year and I know a thing or two about hotels, your first day or two is rough and you dont want that to set the tone of your trip. Relaxing in a great hotel and getting acclimate to the time change and surroundings will make your trip to oz that much better.

  • Stayed June 2014, traveled on business
    • Cleanliness
    • Service
Helpful?
1 Thank aih312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 14, 2014

We just spent 4 days at the Park Hyatt and the stay was perfect. The rooms were spacious, comfortable and clean and our view of the Opera House was simply amazing. We had a terrific breakfast in the hotel each morning and a delicious dinner the afternoon we arrived. But what impressed me most was that when the braces on my son's teeth broke the day before we were to leave Sydney for a more remote area of the country, the hotel concierge went above and beyond to find us a wonderful local orthodontist almost immediately to repair my son's braces. I have no complaints about this fabulous hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Smoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for your kind feedback. We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one.

I am pleased to hear that you were well taken care of by our team and had positive experiences in both The Dining Room and with our concierge team. As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 13, 2014

A fabulous stay. We have no words. The staff, the facilities, the location. Could not recommend staying here strongly enough. Stayed with our kids (6,10) in connecting rooms with a stunning view of the Opera House.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Travel_with_Kidz12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 10, 2014

We are here for 3 days on our way to Hawaii. We are so pleased with this hotel the staff have been so friendly and our rooms are amazing. Park Hyatt is in a perfect position close to everything . We will definitely be Back once again Hyatt has not let us down .

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Michele3062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2014

My husband and I stayed at the hyatt to kick off our honeymoon! Nothing but class all the way. We were welcomed with a bottle of champaign and a box of delicious truffles. We loved the luxury rooms and the kind staff. Excellent location with a great view of the famous opera house.

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MYarbrough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Congratulations on your recent wedding and thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
123 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
Reviewed July 8, 2014

Park Hyatt Sydney has been on my bucket list for some time and when the stars aligned and afforded me the opportunity to stay I took it in an instant. Unknowingly my stay coincided with the Vivid Sydney festival and being a weekend the hotel was understandably full. The staff member who checked us in was apologetic for not being able to upgrade us (Hyatt Passport Diamond member) and very kindly offered a bottle of wine to make amends and promised to let us know when an upgraded room might be available. I am not one who counts on (or normally cares about) upgrades and gifts and given Vivid was in full-swing it wasn't an issue. We were kindly offered 2 rooms to choose from and the invitation to check them both before deciding which we wanted. The same staff member escorted us to the rooms, shared insights on the property and some ideas for keeping ourselves busy during our stay, and during our 4 days there referred to us by name each time we saw each other. In fact, most staff - even those we never came into contact with - greeted us by name. The rooms are spacious, bright, airy and generously appointed. The bathroom with doors that open on two sides mean that when opened up the room feels instantly larger. The toilet is in a separate room furthest away from the living space and comes with top-of-the-line washlet and small sink. The room itself offers both a comfortable sofa and large dining table that doubles as a work desk and it goes without saying that the bed is sumptuous. The large balcony has comfortable seating to sit during the day with a book or enjoy a cocktail as the sun sets in the evening. Room service and restaurants are all sublime. The hotel's location is obviously one of the most stunning elements of the property but the level of service surpasses even the beauty of the Sydney Opera House and Sydney Harbour Bridge. You can find rooms this comfortable, luxurious and practical at many hotels around the world, and many cities have stunning landmarks that enhance properties but what not other hotel in the world has is the level of service that the Park Hyatt Sydney offers. It truly felt like each and every member of staff was intensely proud of their jobs in a way that struck the perfect balance of making guests feel welcomed and well taken care of with absolutely no fuss at all. This really is the touchstone of perfect service.

  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
7 Thank LuxeTravelerHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcvArnim, General Manager at Park Hyatt Sydney, responded to this review, September 8, 2014
Dear valued Guest,

Thank you for your kind feedback .We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Marc von Arnim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sydney
#2 Spa Hotel in Sydney
#2 Business Hotel in Sydney
#4 Romantic Hotel in Sydney
#4 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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