We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Pace before a Cruise”
Review of Park Hyatt Sydney

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Park Hyatt Sydney
Ranked #4 of 178 Hotels in Sydney
Certificate of Excellence
Reviewed November 21, 2013

We stayed in the Park Hyatt for 2 nights before boarding the Solstice for a cruise. The hotel is in a great location that is easy walking distance to the Cruise terminal, the Rocks, Circular Quay ands the Opera House. The staff was extremely friendly and helpful. The view from our harbor side rom was fantastic.

Room Tip: Rooms facing the Harbor have a great view of the harbor and the opera house
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank albert39l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 24, 2013

Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,521)
There are newer reviews for Park Hyatt Sydney
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,743 - 1,749 of 2,521 reviews

Reviewed November 19, 2013

We've stayed at the Park Hyatt in Sydney a couple of times now.
The rooms are modern and beautifully furnished ooze quality and style. The service is outstanding to the degree that the staff seem to know all the guests surnames.
The location couldn't be better.
This is a truly world class hotel, hence the price but worth every penny.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rachelil20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 21, 2013

Dear valued Guest,

Thank you for your generous feedback and for taking the time to write about your recent stay with us. We are delighted to hear that you continue to enjoy your stays at our harbourside residence.

We continuously strive to exceed our guest expectations and your kind feedback is a gracious commendation of our team.

Thank you once again for your support thus far, and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

Stayed here for 2 nights during a recent trip to Australia. I used some of my long accumulating Hyatt points as a Hyatt Diamond. Magnificent stay at one of the best hotels I have ever had the pleasure to stay at. I wished I had not wasted 2 days staying at the IC earlier in the week and had just spent 4 at PH. Check in was super friendly and pleasant. One of the best parts about Hyatt is that they grant all status related benefits and perks on any stay, even award stays, so I did not have to feel like a second class citizen since I paid with points, not cash. When I was checking in, I made a joke to the front desk clerk that I was disappointed that I would not get to enjoy their delicious breakfast on my second morning, since we had to leave VERY early (3am) for a flight to Cairns. The gentleman immediately told me that we could order room service, have it delivered early when we wanted it and they would treat it as my Diamond breakfast amenity, which is normally in the restaurant. Top notch service without even being asked.

I had requested a specific room that I had been told was a great view, which turned out to not be available when we checked in, because someone else had it. However, they already had it noted in the system when I checked in, and told me that they could not give me that room, but instead gave me the same room, just 2 floors lower. Same view, just a little lower, and it was SPECTACULAR.

We went to the room, and found it to be exceptional. We were upgraded to a Deluxe Opera View room, which is always based on availability of course, but we were fortunate. The view was beyond stunning...I mean I really cannot say it enough. The view of the bay and the opera house was magnificent. I could have sat there all day and enjoyed it. The room was large and spacious and very nicely appointed, with a superbly comfortable bed. The bathroom was huge and had a tub where you could look out over the bay at the opera house while you soaked if you wanted. The shower was excellent and the room itself was clean and nicely appointed.

We ordered breakfast for 2am delivery on the 2nd night when we had to be out early to catch the flight. I had ordered two breakfasts and my wife had asked for a hard boiled egg as well. They brought the 2 meals as well as a 3rd meal consisting of eggs, rather than just 1 simple hard boiled egg, and comped the entire thing, rather than be sticklers to the "rules" and only allow 2 "breakfasts". The food was excellent. We enjoyed the breakfast in the restaurant the first morning, which consisted of a good size menu of excellent choices in addition to the moderate sized buffet, which was included for Diamonds. A top notch breakfast.

When we wanted to go out for dinner the first night, we asked the concierge to recommend a good steakhouse serving rustic, simple, locally sourced meat and he gave us a perfect recommendation. Everyone in the hotel genuinely seemed to go out of their way to help you with every request and honestly seemed like they cared if you were pleased with the outcomes. When we returned from dinner a few hours later, the concierge saw us and stopped to ask how we enjoyed the dinner and chatted it about it. Very genuine and pleasant.

Overall, the hotel had nothing negative. The location is excellent, the property itself is superb, the treatment and amenities are second to none. A superb use of points, and honestly, even to pay for. One of the best hotels I have ever had the pleasure to stay at, and I genuinely was disappointed I did not get more time to stay there, which is saying something, since the hotel is not generally the point of the trip.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank antonius66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 19, 2013

Dear valued Guest,

Thank you for your kind feedback .We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one.

I am pleased to hear that you were well taken care of by our team and had enjoyable experiences with both our concierge and In Room Dining. As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

What a lovely hotel. Located just below the harbor bridge in the Rocks area. We had a fabulous view of the opera house - sunrise over it every morning. Two restaurants, one casual, one a little more formal. Both served very good food. Though, like all of Sydney, food was fairly expensive. Highly recommended.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TedCGreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 19, 2013

Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed both the convenient location of our harbourside and our two dining areas.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

We spent a week looking out our window at the Sydney Opera House and it we never tired of the view. The room was great the service was fantastic and we only had one snag all week and that was in the middle of the week when we received a wake up call at 4:30AM by mistake but the manager and staff made up for that mistake with a basket of fruit and a sincere apology.
Great location to visit Sydney and there was a lot of things to see and do within walking distance of this fantastic hotel.

Room Tip: There is no bad room in the hotel until they bring in a cruise ship and then view is a little obstru...
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mrvacation13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 19, 2013

Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence, and were impressed with the level of service provided by our team. We will be sure to share your positive comments with them.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013 via mobile

This was a very good hotel. The service, breakfast and room were top notch. The only thing I could possibly think of that would improve the place is better lighting in the bathroom. Oh and maybe free wifi. The location is stunning and the views equally so.

Stayed: November 2013, traveled on business
Thank megpowis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 19, 2013

Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to read you enjoyed the convenient location of our harbourside residence and that you enjoyed your breakfast and room amenities. We are also delighted to advise that internet is complimentary for all guests in house.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Best regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

The Park Hyatt Sydney is a great hotel to stay at, especially if you are a first time visitor to the city. This is the first hotel that I stayed at many years ago and I recently had the opportunity to stay at the hotel again. The hotel is beautiful, as one would expect from a Park Hyatt. The location is ideal and the views are fabulous! You are close to the Sydney Opera House, where I saw Prince Charles and The Queen many years ago, as well as several good restaurants and shops. The Sydney Harbour Bridge, which I recommend for the BridgeClimb, is a must see. It is absolutely beautiful and the views are breathtaking! Another sight that I would recommend while staying in the Rocks is the Lord Nelson Brewery. The beer is great, the restaurant features a pretty great wine list and the food is truly heavenly.

Room Tip: You can't go wrong with a view of the Harbour Bridge or Opera House.
  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this reviewResponded November 19, 2013

Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,
Andrew Mensforth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
The Rocks
Four Seasons Hotel Sydney
Ovolo Woolloomooloo
#1 of 178 in Sydney
1,318 reviews
The Rocks
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney
#32 of 178 in Sydney
6,470 reviews
Show Prices
Show Prices
Show Prices
The Langham, Sydney
#8 of 178 in Sydney
1,812 reviews
Central Business District
InterContinental Sydney
InterContinental Sydney
#26 of 178 in Sydney
4,422 reviews
Show Prices
Show Prices
Show Prices

Been to Park Hyatt Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Sydney

Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Sydney
#2 Business Hotel in Sydney
#2 Spa Hotel in Sydney
#4 Romantic Hotel in Sydney
#4 Luxury Hotel in Sydney
Price Range: $712 - $1,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hyatt Hotels Corporation, Hotels.com, Priceline, Travelocity, Agoda, Ctrip TA, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Park Hyatt Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing