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“perfect” 5 of 5 stars
Review of Park Hyatt Sydney

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Park Hyatt Sydney
5.0 of 5 Hotel   |   7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia (The Rocks)   |  
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Ranked #3 of 179 Hotels in Sydney
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“perfect”
5 of 5 stars Reviewed October 15, 2013

stayed here for 1 night on my honeymoon in 2013
we got the opera house view. we reserved for bridge view, but then the staff upgraded our room to opera house view because we asked more about this view when we checked in
it was just perfect. the room is big, clean, complete.
the staffs are very friendly and helpful

Room Tip: you can get bridge view and opera house view the price will be different
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank riyadi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 17, 2013
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us.

We were pleased to hear of your positive experience at Park Hyatt Sydney, and will be sure to share your feedback with our entire team.

We strive to exceed our guest’s expectations and really appreciate you taking the time to provide such valuable feedback.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Warm regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Any
English first
Auckland
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 13, 2013 via mobile

Best hotel in Sydney without a doubt. The service was fantastic and the hotel has one of the best views in the world. We stayed in an Opera King room. They definitely didn't over promise on the view! Will certainly be staying again. Expensive but well worth it. Recommend the restaurant and bar too even if you're not staying in the hotel.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank DACKSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for your kind feedback .

I am pleased to hear that you were well taken care of by our team and had enjoyable experiences in The Dining Room, The Bar and your Opera room. As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you again and we look forward to welcoming you back to our harbourside residence in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 13, 2013

This is no exaggeration: The Park Hyatt Sydney is one of the best, if not the best, hotel I have had the opportunity to visit. I had a harbour city view (with a bit of a view of the Opera House) on the third floor. The rooms are beautifully appointed having been recently renovated with nice bath amenities. But I think its the service that makes this hotel a stand out. The attention to service is similar to that of the Four Seasons at its peak. No detail is unnoticed. Housekeeping happens quietly and discreetly. Staff jumps up the moment you come in dragging a suitcase. I came back from a run in the Botanical Garden (highly recommend) and was greeted with a towel and a bottle of water when coming back through the lobby.
I was staying for business but this hotel would be worth the splurge.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank redheadmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for your generous feedback and for taking the time to write about your recent stay with us. We are delighted to hear that you enjoyed your stay at our harbourside residence.

We continuously strive to exceed our guest expectations and your kind feedback is a gracious commendation of our team.

Thank you once again and we look forward to welcoming you back to Park Hyatt Sydney in the very near future.

Kind regards,

Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2013

Just one word " Amazing " - I had a fab stay in Hyatt during business visit , always recommended. The rooms were great and clean. The staff , especially the concierge guys were very helpful , every time I reached out to them with restaurant recommendation for Dinner . Excellent spot to stay in Sydney!!!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vikki424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for taking the time to write about your recent time with us and for your valuable feedback.

We were pleased to read you enjoyed the convenient location of our harbourside residence for your recent business trip and we are delighted to hear that you were well taken care of by our concierge team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 10, 2013 credit card Amex Card Member Review

You can't beat the gorgeous views of Sydney Opera House across the bay of Circular Quay. The bar next to the restaurant is absolutely classy and a great place to hang out for a pre-dinner cocktail with your friends. Absolutely hotel grade and an adult, classy hangout.

Stayed October 2013, traveled as a couple
Helpful?
Thank Alicia X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for taking the time to write about your recent time with us.

We were pleased to read you enjoyed the convenient location of our harbourside residence and had a memorable experience in The Bar.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed October 10, 2013

I stayed here earlier in the year. As a Diamond member, I was upgraded to an Opera Deluxe room. I've stayed here several times prior to the renovations, and the changes have dramatically increased the room's amenity and design! Dinner in the dining room was excellent, wonderful service, great food. No complaints at all.

Stayed February 2013, traveled solo
Helpful?
Thank norby86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for taking the time to write about your recent stay with us and for your valuable feedback.

I am pleased to hear that you were well taken care of by our team and had enjoyable experiences in both The Dining Room and your Opera Deluxe room. As we strive to exceed our guest expectations, we appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 9, 2013

Truly a class act. From the moment my wife and I checked in the service was perfect. Sincere and not overwhelming. The views of the sunset were spectacular. The pancakes with fresh fruit made us wake up earlier than normal. Could not have been better!

Room Tip: Ask for a room facing the Opera House!
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew M, General Manager at Park Hyatt Sydney, responded to this review, October 14, 2013
Dear valued Guest,

Thank you for your kind feedback . We are always delighted to receive feedback on our guest’s experiences and are thrilled to hear that your recent stay at our Park Hyatt Sydney was a memorable one

We appreciate you taking the time to provide such valuable feedback and will be sure to share it with the team.

Thank you once again, and we look forward to welcoming you back to Park Hyatt Sydney in the near future.

Kind regards,
Andrew Mensforth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sydney
#2 Spa Hotel in Sydney
#2 Business Hotel in Sydney
#3 Luxury Hotel in Sydney
#4 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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