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“great staff” 5 of 5 stars
Review of Park Hyatt Sydney

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Park Hyatt Sydney
Ranked #3 of 179 Hotels in Sydney
Certificate of Excellence
Munich
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“great staff”
5 of 5 stars Reviewed January 11, 2013

Visited a lobby lounge. Lady staff were really kind & keen to help.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,969 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (434)
Date | Rating
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English first
Leeds, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 10, 2013

Really nice hotel, for $1000 a night not too pretentious either. Great rooftop pool and spa with views of the opera house, also you can wave to people doing the harbour bridge climb! We had some room service which was great as you would expect. The room itself was spacious and comfortable with mod cons, electric shutters and great views.

Our bags weren't in the room by the time we got up there (im talking 3 minute delay) and they sent a bottle of $65 wine as an apology without us having to say anything...says a lot!

Room Tip: the hotel is in a kind of 'L' shape. I would recommend trying to get in the angle area as th...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank tony621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 10, 2013 via mobile

Stayed in Opera Suite (room 212) for 2012/13 New Year. Can go to sleep and wake up with gorgeous views of Sydney Opera House. Room large (two full size balconies), very well appointed and the double glazing is effective at cutting out any harbour and walkway noise. Hotel is perfectly situated for sightseeing, getting into city, and is well appointed. Book early for high tea (yummy). Food choices are great, room service efficient, staff are superb and the hotel itself very modern but elegant.

We shall return.

Stayed December 2012, traveled as a couple
Helpful?
1 Thank David16Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed January 9, 2013

Stay often at Hyatts and decided on the spur of the moment to extend our anniversary by a use points to stay.

The room faced the city but looking to the left you could see the bridge. the room was nice but the position of the table in the room meant that if you were sitting and closing the blinds it hit the chair. Also bubbled surface of the table didn't look very complimentary to the room.

We dined that night in the restaurant and enjoyed the meal. The pillows proved a challenge for my husband to get comfortable.
All in all a nice night away

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fivestarsandbeyond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 6, 2013

Best location; walking distance to ferries, restaurants, opera house, botanical gardens, shopping, harbor bridge. Incredible concierge service. Dining room service was excellent and delicious. Loved the minimalist room decor and our view of the Opera House. Business Center was lacking; unable to access internet. Pricey.

Room Tip: Ask for an Opera House view when booking.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RickandDeborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed January 4, 2013

We stayed here twice in December, both for a night, and both using Hyatt Points. Both rooms faced the back of the hotel, meaning the views were of the bridge and a tiny bit of harbor underneath it. Both rooms were beautifully redone and very well maintained. Both were large, especially by Sydney standards. The new minimalist decor makes a big improvement from the previous rooms. About the only problem we had was with a dinner in the Dining Room; we were ignored for awhile, and then once our order was placed, we were ignored again (we could see other tables getting service), having to ask for bread and water. But the bigger problem came when the main courses arrived and one of our dishes was not prepared as directed. We were ignored again, until finally, we grabbed the sommelier and asked him to send it back, after which we were ignored again for 30 minutes, while one of us ate and the other stared. Finally, once the dish came back (it was good this time), we asked for a manager who made everything right. It marred an otherwise lovely dinner, and two wonderful stays. These things happen, we know, but we generally don't expect them at hotels of this calibre. That said, the hotel did make it up to us.

Highly recommended.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ALKDVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 3, 2013

Great place awesome position only bit of a let down in the kitchen.I received a complimentary birthday cake with a moldy raspberry perched high on top.the meal we had in the downstairs cafe area not the restaurant.meal was average undercooked pasta clagging together if they can improve in this area I don't think their is much out their to compare with we stayed in the opera house sweet beautiful.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jason k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sydney
#2 Business Hotel in Sydney
#2 Spa Hotel in Sydney
#3 Luxury Hotel in Sydney
#4 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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