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“Friendly and Upscale”
4 of 5 bubbles Review of Park Hyatt Sydney

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Park Hyatt Sydney
Ranked #4 of 174 Hotels in Sydney
Certificate of Excellence
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Friendly and Upscale”
4 of 5 bubbles Reviewed January 6, 2013

Best location; walking distance to ferries, restaurants, opera house, botanical gardens, shopping, harbor bridge. Incredible concierge service. Dining room service was excellent and delicious. Loved the minimalist room decor and our view of the Opera House. Business Center was lacking; unable to access internet. Pricey.

Room Tip: Ask for an Opera House view when booking.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RickandDeborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,323 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (485)
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English first
San Francisco, CA
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed January 4, 2013

We stayed here twice in December, both for a night, and both using Hyatt Points. Both rooms faced the back of the hotel, meaning the views were of the bridge and a tiny bit of harbor underneath it. Both rooms were beautifully redone and very well maintained. Both were large, especially by Sydney standards. The new minimalist decor makes a big improvement from the previous rooms. About the only problem we had was with a dinner in the Dining Room; we were ignored for awhile, and then once our order was placed, we were ignored again (we could see other tables getting service), having to ask for bread and water. But the bigger problem came when the main courses arrived and one of our dishes was not prepared as directed. We were ignored again, until finally, we grabbed the sommelier and asked him to send it back, after which we were ignored again for 30 minutes, while one of us ate and the other stared. Finally, once the dish came back (it was good this time), we asked for a manager who made everything right. It marred an otherwise lovely dinner, and two wonderful stays. These things happen, we know, but we generally don't expect them at hotels of this calibre. That said, the hotel did make it up to us.

Highly recommended.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALKDVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

Great place awesome position only bit of a let down in the kitchen.I received a complimentary birthday cake with a moldy raspberry perched high on top.the meal we had in the downstairs cafe area not the restaurant.meal was average undercooked pasta clagging together if they can improve in this area I don't think their is much out their to compare with we stayed in the opera house sweet beautiful.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jason k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed December 31, 2012

This property is in the absolute best location to see the attractions, be within walking distance to transportation, great restaurants, etc. Expensive, yes. Worth it, yes. The staff is great. Ask for a room that has views of the Opera House.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChgoSlsGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freehold, NJ USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

My husband and I stayed for 4 nights at the Hyatt in Sydney ( 2 at the beginning of our trip and 2 at the end). We arrived early in the morning from the US and they were kind enough to let us have our hotel room immediately. Both our rooms overlooked the Opera House. It was so nice to sit on our balcony and watch the ferries and the people touring the Rocks. We were able to walk all over Sydney from our location and it was only a few short blocks to the train station. Our daughter who is studying abroad in Sydney loved the rooftop pool. The staff was always helpful, friendly and efficient. The concierge was especially wonderful recommending places in the area to eat and always remembering our names.

  • Stayed October 2012, traveled with friends
    • Service
Helpful?
Thank MiBre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
189 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed December 28, 2012 via mobile

The location takes your breath away, as you wake up in The Harbor and overlooking Opera House. The facility, after renovation is what you can expect from a Park Hyatt, service is outstanding. A "must stay" place when I am in town.

Stayed December 2012, traveled with family
Helpful?
Thank Mau-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 25, 2012

As Sydneysiders we have dined and had drinks at this stunningly located hotel before, but never stayed. Used Gold Passport points to stay for 2 nights over Christmas. Having had a facelift recently the hotel is incredibly stylish and has great attention to detail in the rooms. All the staff we dealt with were attentive, courteous and very professional. Clearly a great hotel of the world!
Our only disappointment is that our room (127) was directly above the harbourside entrance to the hotel and an area where people stood outside to smoke - the hotel management have put an ashtray on the wall so people are obviously allowed to stand there to smoke! When they did, their smoke wafted directly into our room whenever we had the door open or were sitting on the balcony. Very unpleasant! A great pity as it detracted from what is a great hotel!

Room Tip: Avoid rooms directly above the harbourside entrance due to noise and smoke!
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sydney
#2 Business Hotel in Sydney
#2 Spa Hotel in Sydney
#4 Luxury Hotel in Sydney
#4 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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