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“Excellent luxury refurbished city centre hotel”
5 of 5 bubbles Review of Park Hyatt Sydney

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Park Hyatt Sydney
Ranked #4 of 174 Hotels in Sydney
Certificate of Excellence
Godalming, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent luxury refurbished city centre hotel”
5 of 5 bubbles Reviewed November 20, 2012 via mobile

We stayed in a Harbour Suite with 4 balconies and stunning views across the harbour to the Opera House.

The staff were very attentive and helpful in arranging our schedule.

We wouldn't stay anywhere else in Sydney.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonnycm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Los Angeles, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

From the moment we arrived to our reluctant good-byes with the staff everything was spot on. You couldn't ask for a better location in Sydney. The Opera House is a stone throw away and the location is in "The Rocks" - plenty of dining and shopping all within walking distance. There are other luxury hotels in the area such as the Shangri-La and the Four Seasons but the Park Hyatt is far superior. The food at the in-house restaurant The Dining Room was magnificent. I had the Barramundi - a hard to find treat in Los Angeles but native to Australia. My group all had 1 hour massages in the spa and it was fabulous. I highly recommend the Park Hyatt if you are looking for exquisite luxury and gorgeous views of Sydney Harbour.

  • Stayed November 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank HollywoodTravelAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed November 20, 2012

Sydney has lacked a truly top quality international hotel - have stayed in most of them and would regard most as good 4 star - ceratinly not able to compete with other international cities and their top hotels. Since the Park Hyatt has been totally refurbished Sydney now has one.
The staff and management are excellent, food and wine very good ( excellent somellier - French !) and the location speaks for itself. Rooms are very tastefully designed. Overall, the hotel has a classy and welcoming appeal about it. Not cheap but about par for the course with other top hotels.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adder26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

My husband stayed at the Park Hyatt on the night of our Wedding - we were lucky enough to have it included as a part of our reception package!

The room is modern and luxurious with wonderful spelling toiletries and big bath and shower! The 'hook' though is the view. We were able to view the Opera House from a 'basic room'.

My understanding is that it is quite pricey but from what I can see you get what you pay for.

The buffet breakfast was fantastic. We were able to order off the alacarte menu as a part of the deal. Would love to return to celebrate 'special occasions'.

Noise wasn't an issue despite being by the water. The curtains were thick enough to block out just about everything.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

My husband and I had an unforgettable time during our recent stay at the Park Hyatt Sydney.

The newly renovated property is absolutely stunning and is in a perfect location right in the Sydney Harbour with spectacular views of the Sydney Opera House and the bridge. It also is located within walking distance to many tourist locations, Circular Quay, restaurants, pubs, cafe's, and the weekend market at The Rocks.

The staff is unbelievably accommodating, helpful, and friendly. They made us feel like royalty during our stay at The Park Hyatt Sydney... We even had an on-floor butler! On our check-in day, we arrived to the hotel early and our room wasn't ready for check-in, so the hotel let us order some complementary refreshments and snacks after our long flight to Sydney... It was so nice of them!

The rooms are amazing and have great views of the city. The rooms and bathrooms are large, bright, and comfortable. They even come equipped with an espresso machine, and MP3 dock for your iPod, blackout curtains, etc. Everything in the rooms is so luxurious and made us feel so pampered during our stay.

The restaurant, The Dining Room was exquisite! It has spectacular views of the Harbour from the floor to ceiling windows encapsulating the restaurant, which is beautiful during sunset. The Dining Room’s chef, Andrew McKee, makes phenomenal Australian-inspired contemporary dishes using only local produce. During our stay, we participated in the Dining Room's five course tasting menu with Australian wine pairings and were blown away with each and every dish - HIGHLY RECOMMEND!

The Dining Room also has a wonderful breakfast. The coffee is great, the buffet has almost every breakfast item you could ever imagine, and the menu has delicious pancakes, french toast, etc.

Overall, we absolutely LOVED our stay at the Park Hyatt Sydney and are already dying to go back!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LandingStanding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
122 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed November 19, 2012

Maybe we came with too high expectations. Before arrival we've read reviews of how terrific the Park Hyatt is, and how many awards it has won. It's one of the best hotels in Australia, if not the world. How we anticipated.

Our verdict after a 3-night stay in the? No doubt it is pretty good. The view from our City Harbour Room is amazing. The Sydney Opera House can be seen at an angle. It is pampering to see Circular Quay from our room both day and night.

The unit, even though the hotel's standard room, is huge, pretty and comfortable. We enjoyed the nice touches, from the full-length windows with motorised blinds, extra long thick towels to the lovely spa toiletries. We counted 3 sinks in our room. They even left little notes to us, addressed to my little girl and me by name. And the bed! It's one of the nicest we've ever slept in. No kidding. Once we get in we don't want to get out. The bed's THAT good.

The heated pool and jacuzzi on the roof-top enjoys the same good view over Circular Quay, and we could even see the throngs of people climbing the Sydney Harbour Bridge. Pity the pool's only open in the day.

The room service also impressed. Once we asked for help to heat up some pasta for my daughter (there's no microwave oven in the room). Noticing that the portion is too small, the concierge went above its call of duty and brought up some extra bread and juice just in case, at no charge.

While staying there (or even when not), it's worth taking up the all-in breakfast at the Dining Room downstairs. For AUD45 you get a buffet of both pre-cooked and ala carte foods, even freshly squeezed juices. The serving is substantial and quality impeccable. Plus the restaurant sits beside the lovely broadwalk on the bay. On most days the windows are lifted, so you can feel the cool breeze blowing in and hear the sound of the waves. It's really worth the price.

Overall the hotel delivered a good overall experience for the price it commands. But besides our encounter with room service above, the hotel didn't really really wow us that much. The view from the room is good, but Circular Quay is a public area and you don't have to stay there to enjoy it. Or you can get the same view having a drink at the hotel restaurant.

The vaunted butler service is a glorified guest service that most people won't use (the difference to typical room service is that they can run errands for you on request). Our papers stopped arriving after a day. Our room occasionally blacks out due to a circuit problem, which they weren't able to find a fix as hard as they tried (though at one point they did offer to change a room for us). The tv signals are also fidgety so the programs sometimes freeze.

The hotel's spa service is kinda ok, which quality depends on who you get. They charge a lot for wifi access which I don't agree with (surely they can make it complimentary for the premium pricing?).

And while the food at the restaurant is good, the service isn't necessarily so especially on busy weekends. One day we were seated for 15 min and lots of waiters came and went, but no one even stopped to give us the menu.

That said we did enjoy ourselves on the stay there and were sad to have to leave. We'd likely return, maybe not to stay next time but for breakfast, just to enjoy the terrific views from the hotel.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WeeKee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

stayed at the park hyatt before they renovated, it was a fabulous stay with all the staff making you feel so special, the restaurant was superb, the location amazing probably the best in sydney to stay, now they have refurbished not sure how it is but if its anything as good as before then its a great place to stay

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gazoz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Sydney

Property: Park Hyatt Sydney
Address: 7 Hickson Road | The Rocks, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sydney
#2 Spa Hotel in Sydney
#2 Business Hotel in Sydney
#4 Luxury Hotel in Sydney
#4 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Sydney 5*
Number of rooms: 155
Official Description (provided by the hotel):
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience. ... more   less 
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Also Known As:
Park Hyatt Sydney Hotel Sydney
Hyatt Sydney
Sydney Hyatt

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