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“Great family hotel”

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Novotel Sydney on Darling Harbour
Ranked #74 of 178 Hotels in Sydney
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4,415 reviews from our community

Traveler rating
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    1,792
    817
    255
    177
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (644)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Swedish first
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  • Any
English first
Newcastle, Australia
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 14, 2014

generally the hotel has a lot of good points such as locality,and room size etc , but all was ruined by deciding to have a leisurely breakfast at the buffet. this had to be the worst experience we have had anywhere in the world. The buffet was unable to keep the food up to the overcrowded diners and having to line up for 20 minutes for any hot food that may be left was stressfull to say the least. At $31:00 a person you need to do better. Also $45;00 parking on top of room rate is too expensive even for this local.Would we stay here again, No ,Your Ibis hotel next door is far superior experience having stayed there last year and better breakfast.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSydneyDHH, General Manager at Novotel Sydney on Darling Harbour, responded to this review, January 15, 2014
Dear Guest,

Thank you for sharing your comments on trip advisor.

We are glad you enjoyed your room and the hotels location and we thank you for the comments you have made in regards to breakfast.

With 525 rooms, there are times in which breakfast can be extremely busy, especially during holiday periods and we have passed your comments on to our Food & Beverage team to review.

We look forward to welcoming you back in the near future.

Kind Regards
Novotel Sydney on Darling Harbour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 13, 2014

Great location for visiting all of Sydney's attractions, fantastic service, all of the staff were very friendly and courteous. Ideal location and facilities for families.
Recommended for families!!!!!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Bronwyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 13, 2014

This Hotel is very average. I have stayed here over the last 20 years and noticed a marked deterioration. The Parking is very expensive. We waited long periods for check in and check out. Rates do not not equate to what you get.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Kim17_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney on Darling Harbour

Property: Novotel Sydney on Darling Harbour
Address: 100 Murray Street | Darling Harbour, Pyrmont, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Sydney
#23 Family Hotel in Sydney
#36 Business Hotel in Sydney
#38 Romantic Hotel in Sydney
#68 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Novotel Sydney on Darling Harbour 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
Enjoy a warm welcome and stunning view of Darling Harbour and the city skyline at the Novotel Sydney on Darling Harbour, proudly located in one of the world's great waterfront destinations. Connected via undercover walkway to Harbourside Shopping Centre, you can walk right outside our doors to an array of restaurants and clubs along with Sydney's premier attractions. Venture over to Sydney City and Darling Harbour, pay a visit to Sydney Opera House and Sydney Harbour Bridge, get up close and personal with a Koala at WILD LIFE Sydney Zoo, walk under water at SEA LIFE Sydney Aquarium or experience world-renowned exhibits at Powerhouse and National Maritime Museums. Modern and comfortable, the hotel provides a variety of facilities and services all for our guests' well being - Business Centre, 24-hour room service, The Ternary - our brand new restaurant offering Asian & Grill Kitchens along with a Wine Bar & Charcuterie and great recreational facilities including swimming pool, gymnasium and an outdoor tennis court. From our convenient and comfortable accommodations to a myriad of free entertainment and festivals in the precinct, embrace the vibrancy of Sydney at Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Novotel Sydney On Darling Harbour Hotel Sydney
Novetel Sydney
Accor Sydney On Darling Harbour
Sydney Novotel
Darling Harbour Novotel

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