Two parts to this review...great and mediocre:
Great because of the spectacular views. breakfast, staff in the dining room who are outstanding and lovely room.
Mediocre because of the attention received when I complained of the noise in the next room. I have never, ever called the desk in any hotel to complain about anything, however the noise from the room next door was terrible- loud voices, children shouting etc...
Spoke to desk clerk who told me he would alert the duty manager and that's the last I heard. After 50 minutes I had to go and knock on the door and politely ask them to quieten down...they were throwing a 30th birthday party!!! very lovely man who told me it was for his wife and they would keep t down, which they did. Feel disappointed that my concern was not recognised by management. This is the second time I have stayed here in 6 months and will stay again, just disappointed as I was nervous approaching the room , unsure of their reaction!!! Bit disappointed really...More