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“Excellent location - City rooms” 4 of 5 bubbles
Review of Novotel Rockford Darling Harbour

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Novotel Rockford Darling Harbour
Ranked #83 of 179 Hotels in Sydney
Adelaide, Australia
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Excellent location - City rooms”
4 of 5 bubbles Reviewed February 19, 2014

We booked this hotel for 1 night only on Saturday 8 February 2014. The location is excellent, close to Chinatown, Darling Harbour, Paddy's Markets, Captial Theatre & Entertainment Centre.

The rooms were large, comfortable, big bathroom, we had a room facing the Entertainment Centre and trees.

Checkin was quick and checkout was quick also.

The bed was comfortable, slept very well. Most rooms have a safe, ironing board, coffee machine, small fridge.

We did not eat in the Hotel, too many choices outside and throughout the Chinatown area/Darling Harbour area.

We did not require parking, because we walked everywhere and we were really only there for two full days in Sydney.

I would certainly book this hotel again, purely for the location, easy flat walking. This is a typical Novotel Hotel chain.

Room Tip: We had a nice room, overlooking trees and the Entertainment Centre.
See more room tips
  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank karin1959_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,206 reviews from our community

Traveler rating
    450
    911
    566
    180
    99
See reviews for
393
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (300)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Canberra, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed February 19, 2014

Hotel staff parked our vehicle in a car park right in front of the hotel. We asked for the keys to drive it out ourselves. A faulty bollard over which the vehicle was parked rose up and damaged our vehicle when we left. Some not very pleasant discussions with front desk staff ensued in the morning, and later various communications with the hotel manager. The upshot was that the hotel refused to accept any responsibility for the damage, citing valet parking conditions (on a ticket simply handed to you during the busy check in process), that we drove the vehicle out (not surprising given its location) and that the hotel did not own the bollards (although we were given conflicting advice by the agency that later inspected the bollard). We think that even if the hotel does own the bollards it is responsible for the damage given hotel staff parked our vehicle in an unsafe place. However,the amount it will cost us to fix our vehicle did not warrant us pursuing the matter further.
Otherwise, if you do not use valet parking the hotel is fine. Very close (in?) Chinatown and a great playground/water park is a short walk away in Darling Harbour too.

  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

Launceston, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed February 17, 2014

Upon stepping out of the lift and opening our room I was shocked. The chairs were filthy, the linen had marks on it. The walls and general room was very old and tired. The toilet came away from the wall and wouldn't flush. Our room wasn't serviced by 5.30 pm on one day and upon ringing reception I was told that I mustn't have left the sign out - there was no sign only a Do not disturb which was not left out. The reception did not apologise and no concern. The pillows were not fit to sleep on so we requested from housekeeping for two more pillows - the housekeeping staff explained their english was not good and could not understand our request. We finally managed to get a tri pillow delivered to our room (?). The chairs in the hall are really below standard as well for a Novotel and have dirty arms etc. I really can't believe that a Novotel hotel would be happy with this standard. Book into the other Novotel if wanting to stay at Darling Harbour - it was 100% better and I would only rate this hotel as a 3 star.

Room Tip: We stayed on the 6th floor - maybe check floor number as I have noticed other people saying that the...
See more room tips
  • Stayed February 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank aylward01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

Everything was perfect for the occasion. The hotel, room, staff and champagne as well as breakfast in the morning. It was the perfect combination with our celebration on the Sydney Showboat. Rockford is within walking distance of everything in CBD.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
173 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 bubbles Reviewed February 14, 2014

Well, not too far from darling harbour, be carrefull, there are 2 novotel, this one is far than the other one. Rooms have a good size, nevertheless it is very dated, the check in is ok, but impossible to have the room before 12 am. Therefore check a what time you land in Sydney. The breakfast is average also, honestly it is a 3 stars hotel with a average breakfast.
Moreover the wifi is 10 dollars per day...and per equipement...there is no desk in the bed room to work also. One night you ll survive, two you will regret. Not good for business purpose, ok for one night in sydney because clo

Room Tip: You have a shopping center and market center at 2 min. Consider a breakfast outside the hotel
See more room tips
  • Stayed February 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Johnawardforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 9, 2014 via mobile

We stayed for two nights as we had a wedding at darling harbour. This was in the perfect location and has great views of the Chinese gardens on one side of the building and not a bad view on the other side. Room service was very prompt. Rooms were clean. LOVE the king size bed! Staff were really friendly and provided us with good service. Overall we enjoyed our stay!

Stayed February 2014, traveled as a couple
Helpful?
Thank Julieanne-Loy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Rockford Darling Harbour

Property: Novotel Rockford Darling Harbour
Address: 17 Little Pier St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#73 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
Number of rooms: 230
Official Description (provided by the hotel):
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel

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