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“Poor Standard for Accor members”

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Novotel Rockford Darling Harbour
Ranked #89 of 175 Hotels in Sydney
Brisbane
1 review
“Poor Standard for Accor members”
Reviewed November 11, 2012

This was the first time, in many times we stayed at this hotel for the last three years the hotel standards dropped. As an Accor member there was recognition upon arrival, and the room allocated was a standard very poor room. Coffee in the breakfast buffet was downgraded from Nespresso to a sub-standard machine making poor coffee.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrancisBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,255 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
2 reviews
Reviewed November 10, 2012

Novotel Rockford are blessed with having allot of good people on their staff. Everybody was very friendly, helpful with that smile we come to expect in class accommodation. The food was exceptional. I had roomservice for dinner & ate in the restaurant for breakfast. Beds were very comfortable. Unfortunately the rest of the room was a little outdated. The old bath to step into for a shower etc. Mould on the grouting in the shower was unexpected. This hotel has the people & food, just needing to spend some money to upgrade their rooms.

  • Stayed November 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Bill726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed November 9, 2012

Great service right from check in through to breakfast. Free internet is a bonus and newspapers everyday. Loved our Chinese gardens view. Location is great close to Paddy's markets and Darling Harbour. Have stayed here before and will always stay here whenever back in Sydney.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank whyte69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esperance
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 8, 2012

Excellent location & very close to Chinatown & Darling Harbour. Hotel is quiet with low traffic noise and a very attractive outlook on both sides of building. The restaurant is not within the building nor a typical style and is more a bar, whereas the breakfast area is adequate.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slowtripperEsperance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oulu, Finland
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 8, 2012

My husband and I, with some other seniors, stayed here for five nights just recently. We had a standard twin-bedded room looking towards the entertainment centre. The room was clean and quiet, equipped with TV and coffee/tea-making facilities, the bathroom was ok, basic with some toiletries. The reception staff were friendly, always greeting with a smile. The restaurant was a bit small, breakfast ok, although I would have expected some more choices to be offered, e.g. rolls and buns. We had some dinners there as well, but unfortunately the meat offered was every time a bit 'raw'. The best thing was the location near the Darling Harbour. The hotel was only a few minutes' walk from nearly every important sight of Sydney.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank ssinikkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 8, 2012

I stayed at the Novotel Rockford Darling Harbour when I was attending a conference at the convention center. The hotel is only about 5 mins walk to the convention center so it makes it extremely convenient to commute there every morning the four days I was there. The location is also near to the city center, and the restuarants at the Darling Harbour. If you are there for a conference at the Darling Harbour Convention Center, this hotel would be highly recommended.

  • Stayed July 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank sherrrbet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
301 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed November 6, 2012

We had a standard twin bedroom on the third floor. The area was about 250 SF. The furnishings were clean but basic. There were only 4 small drawers, which were inadequate, so some clothes were placed on various surfaces.

The bathroom was large, but was getting old looking. The shower-tub was designed with a narrow bottom, so that it was difficult to stand comfortably for a shower.

The staff was friendly and helpful. The restaurant had small plain tables. The breakfast was fair.

The best thing about it was the location, touching Darling Center, which led, by a pleasant walkway to Darling Harbour, with its many good restaurants and shopping places. Within walking distance is a good part of the CBD and Hyde Park, although it is far from the Opera House.

There is no free WIFI, but there are 4 free computers that are usually available.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jed3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Rockford Darling Harbour

Property: Novotel Rockford Darling Harbour
Address: 17 Little Pier St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#77 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Rockford Darling Harbour 4*
Number of rooms: 230
Official Description (provided by the hotel):
Novotel Rockford Darling Harbour is ideally located in vibrant Darling Harbour within easy walking distance of the city centre of Sydney. Perfect for business trips, holidays and city breaks, the hotel is adjacent to the QANTAS Credit Union Arena. Guests can enjoy a drink or delicious meal in our renowned heritage listed Pumphouse Bar and Restaurant. Other features include meeting facilities, a heated indoor lap pool and a gym. Close to all the excitement and attractions Sydney has to offer. ... more   less 
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Also Known As:
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Hotel Sydney
Novotel Sydney
Sydney Novotel

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