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“Great for our family”

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Metro Apartments On Darling Harbour
Ranked #96 of 178 Hotels in Sydney
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great for our family”
Reviewed July 4, 2013

Suited our needs perfectly. Terrific price (around $230 a night) and great location - we walked to the powerhouse museum, darling harbour playground, maritime museum and caught a ferry to circular quay - all with young kids. The apartment was clean, with a nice enough kitchen, bathroom and laundry facilities and had a brilliant view of darling harbour. It was serviced daily, including washing our few dishes which was much appreciated. We were on the 4th floor and although we could hear the traffic noise it didn't wake us or disturb us at all. The stairs at the front of the building and in the apartment were fine since we new about them in advance. We were pleasantly surprised to have lots of foxtel channels, including footy and cbeebies, and free wi-fi.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank onlinemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, July 8, 2013
Thank you for taking the time to review our property.
We have one of the best locations in Sydney for serviced apartments, walking distance to most of Sydney’s major attractions a great place for a family to stay. We are glad you enjoyed what we had to offer – a new full kitchen, bathroom and laundry facilities and we have free wifi. As we are in the city noise is expected, we recommend guest to book an Executive apartment, these apartments are from the 4th to 7th floor.
And yes there are 12 steep steps leading into the property from the street. But we are more than happy to help you with your luggage.
Hopefully we have you stay with us again.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
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English first
New Delhi, Delhi, India
2 reviews
Reviewed June 24, 2013

We stayed here for 2 nights in June'13 as our main objective was to stay closer to the Darling harbor and be able to walk down as many times as possible. To that effect, this apartment scores high as you just get down from the building (those 12 or 14 steps), cross the road and you're at the Darling harbor which was very nice. As far as the amenities go, it was fully stacked with all utensils, crockery etc. which also helped. Coffee mugs were stained and need immediate replacement. Bed on the loft was cosy, neat & clean and also the bathroom had all necessary toiletries. They changed the towels also w/o asking which was good.
I'd advice travelers to this apartment to ensure you book a higher floor (min 5th) to avoid unwanted traffic noise as we stayed at Level 6 and had no complaints. But do take care you mention that upfront and also get it when you arrive. We had requested for a high floor upfront at the time of booking 2 months in advance despite that when we reached the front desk, the Duty Manager offered a room at Level2. So I insisted he looks at my booking details and gives us a higher floor which he finally did so we really appreciate his kind gesture. But I think this was our right as we had already put it in writing upfront. Overall, nice apartment if you just wanna short stay.

Room Tip: Rooms on the higher floors are worth going for. Not ideal for young kids due to duplex model and ste...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pooja M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, July 2, 2013
Thank you for taking the time to review our property.
We have one of the best locations in the city, close to almost everything
I’m glad you enjoyed the use of brand new fully-equipped kitchen and thank you for pointing out the need to replace the coffee mugs. We have now replaced them with new ones.
Due to the occasional traffic noise it is recommended that guests book and Executive apartment as these are all 4th floor and higher, and high floor requests unfortunately can’t be guaranteed when booking a Standard apartment
Once again, thank you for your review, and I hope you can visit us again soon.
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West Coast
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 17, 2013 via mobile

Stayed two nights. Thought it was over priced but most of Sydney appears to be. Good location. Fold out couch mattress stained and could be replaced otherwise it was a clean enough apartment. We were level four. Nice view.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank jellybeanbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, July 2, 2013
Thank you for reviewing our property I'm grad you enjoyed the apartment and the location.
These apartments are truly so well located to see almost all the main attractions of Sydney and Darling Harbour. We have replaced the sofa bed mattress and thank you for bringing this to our attention. I do hope that you can come again soon to our wonderful apartments.
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San Francisco
Level 5 Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 4, 2013

The only reason I say AMAZING is because I was fortunate enough to get a free upgrade to an apartment which had two stories to it. I've never stayed at a hotel which gave me two floors so I jumped at the chance.

The best feature of the apartment is - because it had two floors - the windows were huge (the size of the entire two-story wall) so we practically had a two floor view of darling harbour. It would be the ideal room to stay in had fireworks been lit.

I must say however, it can get quite a bit loud due to the traffic down below.

  • Stayed June 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank JonoAroundTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, June 5, 2013
Thank you for taking the time to review our property. It was a great pleasure to show all my staff your review it made us all smile, as that’s what we are here for to make all our guests happy.

Thank you for mentioning about the great views and the two story cathedral windows overlooking Darling Harbour, We think that look amazing as well, we are truly in the perfect position in this amazing city, and at the moment with Vivid on it’s a great time to visit the city, and see all the lights and fireworks, and this year Darling Harbour has the fireworks on Every Saturday night.

We do hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2013

The Metro Apartments on King and Sussex are great if you only need to sleep between 3 and 5 am, love having no hot water and appreciate the complete disdain of the staff on reporting matters like our hot water issue ( no apology, just a sigh and "do you want a shower in another room?" as we checked out).

Do yourself a massive favour and ignore the place.

Room Tip: Stay in a real hotel
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank f0rtune8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, June 3, 2013
Thank you for reviewing the property. You mentioned Metro Apartments on King and Sussex, these are two different properties that we manage, after reviewing our daily log I found that you stayed in our Metro Apartments on Darling Harbour. It is true that our location is close to a everything in the city and therefore close to all the city noises, but we rarely get comments with regards to the noise of the city from our rooms, and this is very hard for the motel to control the city noises.
With regards to no hot water there was no mention during your stay of no hot water, it was on check out that this was mentioned, I have spoken to the staff member of 10 years that checked you out and they claim that they were apologetic to your situation and offered to fix the issue by offering you another room to shower in before leaving. The issue was found after you had departed that the circuit breaker was found to be switched off, this happens rarely when guests use appliances from home are faulty. I am very sorry for any inconvenience that was caused during your stay, I feel that this could of be resolved quickly if we were advised of the issue. I do hope that your next stay with us is a better one.
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Travelers are raving about these Sydney hotels

Adelaide, Australia
Level 5 Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 13, 2013

We stayed here for 5 nights and found the location itself very good especially for access to Pyrmont/ Darling Harbour and obviously to the CBD

Our apartment had a great view of the Darling Harbour which was wonderful to watch day or night. The apartment was clean and serviced daily. We noted the new kitchen area and beds

The Reception staff were friendly and helpful - Steve was great with assisting us with our luggage for check in / out via the entrance staIrs which we really appreciated as we were traveling by car with limited parking on the street.

The only draw back for us was the noise especially on friday& saturday nights from the pub across the road( have management considered double glazing ?)

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Wanderingx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, May 22, 2013
Thank you for taking the time to review our property.
It was a pleasure to share your review with my staff.
As we ALL take great care in trying to make our guests feel at home and enjoy their stay with us.
I do hope that you are able to visit us soon, next time you visit be sure to visit our website and put in the code "tripadvisor" to receive a FREE upgrade or 10% discount off the best available rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 10, 2013

I came to Sydney for business and the Convention Centre in Darling Harbour, was the center of action. Metro Apartments is only 10 minutes walk to the Convention Centre and reasonably priced. I have to say that has some issues that, unfortunately, can't be fixed but the traveler needs to be aware. Is located right on the corner and taxis can't stop to drop or pick up you there and there is a steep stairs that could be inconvenient for some elderly people. This is mentioned on theirs website. The rooms are okay, reasonably clean but don't expect a flashy hotel room. Inside my wardrobe, on the top shelf, an exposed air duct occupied half of the shelf... not a nice sight and would be a blessing if the entire place has a face lift. Staff at Reception ? Some better than others... room for improvement. Overall, is just okay and very good location.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIR_00, Manager at Metro Apartments On Darling Harbour, responded to this review, May 12, 2013
Thank you for taking the time to review our property.
I have addressed the issue of the air vent and I thank you for bringing it to my attention.
Thank you for mentioning the great location. As you would of enjoyed the new kitchens and the FREE WiFi in your apartment. Also thank you for mentioning the steep steps into the building my staff and I are more than happy to help guests with their luggage, as we are more than happy to hail a taxi out the front of the building. I hope you can visit us again soon .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metro Apartments On Darling Harbour

Property: Metro Apartments On Darling Harbour
Address: Darling Harbour 132-136 Sussex St | Corner of King and Sussex Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service
Hotel Style:
Ranked #96 of 178 Hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Metro Apartments On Darling Harbour 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Enjoy Darling Harbour views from your balcony. Whether on business or leisure you will enjoy the benefits of staying in a loft style apartment right in the heart of Sydney's CBD. Easy walking distance to Sydney's Convention & Exhibition Centre and many of Sydney's shopping precincts, theatre and entertainment venues. The loft style apartments are fully serviced with plenty of room to relax and enjoy your stay. The bedroom and bathroom is located on the mezzanine level and the fully equipped kitchen and lounge with balcony downstairs. Complimentary WIFI in all apartments. The Executive loft style apartment offers the same features and cathedral style windows from floor to ceiling overlooking Darling Harbour. Nearby Darling Harbour attractions are the Chinese Garden of Friendship, Sydney Aquarium, IMAX, Australian National Maritime Museum, harbour cruise departures, Tumbalong Park for concerts and events and Sydney Entertainment Centre. This is a smoke free apartment hotel. ... more   less 
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Also Known As:
Metro Apartments On Darling Harbour Hotel Sydney

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