We have 2 small children so stress free getaways are important! We arrived yesterday straight into the underground carpark (flat rate $29-bargain!), efficient check in, great room-deluxe room type with 2 double beds plus spacious lounge area with sofa, armchair and desk.
We met friends for drinks in the bar. Kerry (hope spelling correct) was superb and so hospitable with us, our friends and our little ones (making them the best milkshakes!) Margot was lovely also. We then retired to our room and ordered room service from another polite understanding staff member, Laura I think. It arrived promptly and was good and value for money.
The room was very clean with modern decor. we slept well and thought the preferred pillow option was very cool!
Buffet Breakfast the next morning was very good and staff very efficient, observant and friendly again-particularly a young french man.
I took the kids to the indoor heated pool overlooking the city before another efficient experience with reception at checkout. You can leave your car in the carpark until 6pm giving you another day to explore. Great value.
We would opt for the superb family fun package for the next stay which had movies parking and breakfast included from what I read on the website.
Overall a well managed hotel with wonderful, well trained staff and good facilities.
2nd time for us at Accor in Australia after a disappointing stay at a now closed hotel. Thanks to this superb stay-we have signed up for their club.
- Official Description (provided by the hotel):
- Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more less
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- Also Known As:
- Mercure Sydney Hotel Sydney
- Accor Sydney