Our 1 night stay here was awful. We could not find a car park in their carpark, the elevator from the carpark, took forever once we waited approximately 20mins for someone to leave and take their park. We got to our room with all our bags to find the card/key would not work. Back downstairs to get those reset. Upon entering the room was dishevelled. The carpet was raised and lumpy and coming away from the walls. There were 2 double beds even though we specifically booked a queen. Upon calling reception regarding this we were told there was nothing they could do and hung up.
The bathroom had mould spots on the ceiling above the shower and throughout the grouting. The shower curtain (how unhygienic are those things!!) kept 'sticking' to me while showering so had to place it outside the bathtub resulting in water all over the floor. There was also dark coloured hair in the bathtub/shower when we first walked in. Good job cleaners....not!!
I would not let my dog stay here and I don't even have a dog or like dogs!!
STAY AWAY from this place is my best advice!
- Official Description (provided by the hotel):
- Mercure Sydney's convenient location is the perfect place from which to explore Sydney's major attractions, making it the perfect choice when travelling for both business and leisure. Boasting 517 modern contemporary accommodation rooms over 14 floors, these rooms have been designed for guests requiring a combination of convenience and comfort. Unique facilities include 24-hour room service, 24-hour indoor rooftop swimming pool, gym with air-conditioning, sauna, 2 restaurants and secure parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Priceline and ACCOR so you can book your Mercure Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Sydney Hotel Sydney
- Accor Sydney