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All reviews state theatre great location market street the executive lounge pitt st mall shopping district high tea valet parking darling harbour queen victoria building the heart of the city room service large bathroom star hotel central location buffet breakfast corner room
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Reviewed July 11, 2019 via mobile

Cant beat hotel's location. High street brands, major shopping malls, woolsworth supermkt, train station, short walk to darling harbour.
Despite being in the midst of all the action, the hotel's lobby situated on 8th storey maintained the hotel's exclusiness.
Stored luggage for couple nights with conceirge when we made our way to hunter valley.
Room n bathroom was huge, clean n well maintained.
Definitely recommend.

Date of stay: June 2019
Trip type: Traveled with family
Thank Irene P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lorraine Mercuri, General Manager at Swissotel Sydney, responded to this reviewResponded March 17, 2020

Dear Irene P,

Thank you for taking the time to write this review and we are so glad you experienced such a fantastic Swissotel experience. We hope to welcome you back again, soon.

Kind Regards,
Lorraine Mercuri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2019 via mobile

Great location, right in the city centre. Walking distance to Darling Harbour, World Square and train stations. On top of MYER (department store) and food court under it.

Clean rooms, polite, staff. Breakfast can be improved (daily variety) especially people pay for it on top of the stay.

Date of stay: July 2019
Trip type: Traveled with family
Thank SnoopyTown2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lorraine Mercuri, General Manager at Swissotel Sydney, responded to this reviewResponded March 3, 2020

Dear SnoopyTown2018,

Thank you for your review, and we agree - Swissotel Sydney has a fantastic location, close to shops, transport and sights. I hope to see you return again soon, in the near future.

Kind Regards,
Lorraine Mercuri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

Stayed at the hotel many years ago when I last visited Sydney and had a good experience so decided to stay here again. General upkeep of the hotel is ok, but the rooms are a bit dated and need some refurbishment, especially the small TV and leaking shower screen/door with water flooding up the bathroom floor.

Weekend package with breakfast and valet parking included was a good deal. However, we did not manage to have breakfast one of the days as the check-in staff advised breakfast was until 11am but restaurant was already closed by 10.30am on weekdays. F&B staff Anjie saved the situation by offering us takeaway coffees and packed the leftover pastries for us. She is truly a gem to your hotel. On weekend, the chef at the egg station was extremely reluctant to cook for us even though the buffet was not yet closed. The F&B offerings at the breakfast buffet are mediocre for Swissotel standards. If it was not included in my hotel package and I had to pay the full price (AUD40), I would not go for it.

Date of stay: June 2019
Trip type: Traveled as a couple
Review collected in partnership with swissotel.com
Thank FarAway267530
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2019 via mobile

Hotel was really clean and well maintained. Staff were very friendly. Food was good .Loved the spa!!

Close to malls ,restaurants and public transportation.i would recommend a stay at this hotel for both a vacation or business

Date of stay: July 2019
Trip type: Traveled on business
2  Thank Anneleen N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lorraine Mercuri, General Manager at Swissotel Sydney, responded to this reviewResponded March 17, 2020

Dear Anneleen N,

Thank you for taking the time to write this review, and I am so happy to hear you enjoyed your time spent at Swissotel Sydney. We look forward to seeing you, upon your return.

Kind Regards,
Lorraine Mercuri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2019

We will def be back! Everything from the location to the valet parking was seamless, we loved it! We could drop our bags & car early with the Concierge, and left them later after checkout to do one last shop. Our room was super clean & comfortable. The only small downside was the price per head for breakfast but it was convenient and we could have eaten more to make up for it if we wanted. Overall we loved it!

Date of stay: June 2019
Trip type: Traveled with friends
Review collected in partnership with swissotel.com
Thank 277katrinab
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lorraine Mercuri, General Manager at Swissotel Sydney, responded to this reviewResponded March 17, 2020

Dear 277katrinab,

Thank you for taking the time to write this review. I am so happy to hear that you enjoyed your experience at Swissotel Sydney, and it is a delight to hear that you are wanting to return. We look forward to seeing you again, soon!

Kind Regards,
Lorraine Mercuri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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