We stayed in this hotel twice, once in 2001, and later 2004. We loved it. When we were first there we were moving out of the Waldorf Apts which were awful and for less money found this one. Our rooms were beautiful with lots of space and high ceilings. The next time we arrived into Sydney at 7:30 am after a very long flight from the states and they got our apt. ready by 10am. Really very nice people. Well located but you do need to use the buses to get around. That is no problem as they stop outside. I would stay here any time we are in Sydney.