We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Never stay at this hotel unless there's nowhere else to stay in Sydney”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ibis Sydney World Square
Ranked #92 of 179 Hotels in Sydney
GreenLeadersSilver level
Melbourne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Never stay at this hotel unless there's nowhere else to stay in Sydney”
Reviewed October 9, 2010

Never again! Hotel was dreadful. Mould in shower. Blood stain on bathroom wall. Dirty sink. Old funiture in bedroom. Not at all pleasant or cheap for what you get.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freq_biz_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Front Office Manager at Ibis Sydney World Square, responded to this review, October 12, 2010
Thank you for taking the time to tell us about your experience at the Hotel Ibis World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,833 reviews from our community

Traveler rating
    222
    701
    606
    199
    105
See reviews for
286
556
317
451
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Brussels, Belgium
Level 6 Contributor
686 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
Reviewed October 7, 2010

Sadly, the other poor reviews are consistent with my experience.
Wotif regularly advertises rooms here for under $200 claiming the full rate is $479. That full rate and the Ibis website suggest this is a smart, modern hotel. But even the discounted rate seems steep. My room was poky and tired and the hotel corridors were shabby. Amazingly, the (very necessary) air conditioner could only be switched on by reception.
The reception area is also not what you expect - small and a bit too close to the footpath at the seedier end of Pitt Street.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank higvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Front Office Manager at Ibis Sydney World Square, responded to this review, October 12, 2010
Our rates start from $139.00 per night. I am sorry you were not able to get a better rate. May I suggest booking early for the best possible rate.
Pitt Street and Goulburn street is the most exciting part of the city, I am sorry you did not enjoy this end of town. It is the new hip and renovated part of Sydney.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Michelle Taylor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Sydney hotels

Milwaukee, Wisconsin
1 review
Reviewed October 5, 2010

I was very pleased with the Ibis World Square Hotel. Its location is perfect. In the center of Sydney. Very easy walk to Circular Quay, Darling Harbour, Chinatown and right near George Street which has many shops and restaurants/bars. The rooms are small, but comfortable and clean. The staff was attentive and friendly. Special thanks and great job to Carina who over-extended herself to help me with whatever I needed – directions and transportation to the airport. She is the definition of excellent customer service. The business center is great and provides high speed internet at $4 per 30 minutes which is a little pricey – but very convenient for quickly checking email. The breakfast room is small but offers a nice greeting from the host every morning and well rounded breakfast choices. Overall, a great place to stay. Would definitely recommend to friends. Thanks World Square!

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank startinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 26, 2010

This hotel is value for money (we booked online on special) and excellent for location, right in the heart of the city, really central and close to everywhere, room is clean but small, everything about this hotel is small and minimal, even the service. Came across as being short-staffed and we as guests felt like we were staying at a hostel, where everything was self service and we had to be self sufficient as service was not provided.
Overall not counting the service, this hotel is recommended for value, location and cleanliness but don't expect much more.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aspiring_Traveler28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Front Office Manager at Ibis Sydney World Square, responded to this review, September 30, 2010
Hi,

Thank you for your review, I am sorry we do not offer concierge service at the Hotel. The front office team can make reservations for you, if you need to make a booking of a tour. We are a small property and do get very busy, Iam sorry during your stay you had to wait for service, this is something that has been brough to the attention of the rostering staff.
I am glad you enjoyed Sydney and I hope you will stay with us again..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 21, 2010

I stayed at the Ibis world square for two weeks and would stay there again. what a lovely place to stay on my first trip to sydney. The staff were professional and always helpful. They made my trip with friendly advise and places to see. Nothing was a bother to them. The hotel had a good location and was good for local shops especially Coles shopping market and small gift shops. A special thanks to Kartina and Ralph who went that extra mile to make me feel welcome as a lone traveller is was lovely to be greeted as a a member of the "family" and not as a stranger as i have found in so many other hotels. The bar area was small but friendly enough to have a coffee or wine while waiting to go out. To one and all a big thank you and I hope to visit you all again in the future.

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ManxkittenScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Front Office Manager at Ibis Sydney World Square, responded to this review, September 30, 2010
Thank you for your time to let us know how your stay was.
Our property is ideally located in the centre of the city and would have to be one of the cities most popular hotels. Iam glad to hear our staffs were never too busy to assist you and our other guest. It is our goal to make all guests feel at home.
We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 17, 2010

Agree with other reviews of this hotel. It is well located, but.... the staff are friendly but non-caring; room was smaller than envisaged and needed a good clean; woodwork was filthy and there were only 3 pillows for two people. The shower was absolutely filthy, and my request to have it cleaned after our first use was accepted readily with lots of promises, but it was never touched in the four days we stayed at the hotel, and it clearly had not been cleaned before we arrived. The bathroom walls, tiles were suspiciously dirty, and the doors etc needed a thorough clean. Disappointing, as this hotel was recommended as a good budget, and well located hotel by Flight Centre. We agree with others, the 'bar' is a joke. Hotel website says breakfast until midday but this is not true...all off by 10.00 am.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fuzz46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2010

The Ibis World Square is a convenient hotel in Sydney. Chinatown, Paddy's Market, Darling Harbour, Central Station and the Sydney Tower are sights you can easily walk to. A little bit further you'll find the Opera and the Harbour Bridge. The rooms are not overwhelming, but okay. It simply has a good value and therefore is a good choice.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Achim02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, September 8, 2010
Hi,

Thank you for your review. We are in a perfect location for the traveler on the go. You have hit all the great spots in Sydney, I am glad you enjoyed your stay.
We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
Rydges World Square Sydney Hotel
Central Business District
APX World Square
APX World Square
#106 of 179 in Sydney
362 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Vibe Hotel Sydney
Vibe Hotel Sydney
#72 of 179 in Sydney
3,036 reviews
Central Business District
Ibis Sydney King Street Wharf
Chinatown
Pensione Hotel Sydney - by 8Hotels
Show Prices
Show Prices
Show Prices

Been to Ibis Sydney World Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Sydney World Square

Property: Ibis Sydney World Square
Address: 382 - 384 Pitt St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Sydney World Square 3*
Number of rooms: 166
Official Description (provided by the hotel):
Ibis Sydney World Square is in the heart of the Sydney CBD, within easy walking distance of Darling Harbour, Cockle Bay, Sydney Convention and Exhibition Centre and Chinatown. The hotel features 166 rooms and is conveniently close to the Sydney Light Rail and Central Station. The hotel has been recently refreshed with new bedding, carpet, in room amenities and upgraded dining facilities. The ibis Sydney World Square hotel in Sydney's CBD offers Standard and Deluxe room type, ideal for both corporate and leisure travelers in Sydney! From the solo traveler needing a comfortable queen sized bed for a night, to large two king sized bed rooms for the family holiday or a group of friends wanting to share. All hotel rooms are clean, wonderfully comfortable and have the convenience of a private en-suite bathroom with shower, new smart TVs, direct dial IDD / STD, tea & coffee making facilities, iron & ironing board, hair dryer, high-speed broadband internet access, in-house movies and fluffy towels. Guests staying at the Ibis Sydney World Square can also take advantage of the extensive hotel facilities including the 24 hour Reception, tour desk and on-site self-service laundry and dry cleaning services. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Agoda, Orbitz, Hotels.com, Expedia, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Ibis Sydney World Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor World Square Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing