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“Expected better”

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Ibis Sydney World Square
Ranked #93 of 178 Hotels in Sydney
GreenLeadersSilver level
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Expected better”
Reviewed November 25, 2013 via mobile

The staff were friendly but room it self was not very good. Room was tiny and was not clean. The bed had hairs all over it and was quite gross. Bed was uncomfortable and so were pillows, if attending make sure take own pillows. The hotel is located conveniently and was in walking distance to number out locations. Would find somewhere else to stay next time.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Maryboroughqld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, December 12, 2013
HI,

Thank you for reviewing the Hotel.

The team and I wish you a Merry Christmas a great new year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,824 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Newcastle, Australia
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 22, 2013

I was prepared to be disappointed as this was a last choice in CBD for the 2 nights I needed (all others booked out), but am happy to say I wasn't. After passing the very friendly reception, stayed on the 8th floor in a Queen bed room. The bed was comfortable as were the pillows and the room was relatively quiet. A few problems however: The toilet cistern leaked (loudly). The air conditioning was too powerful for the small space so I had to toggle between on and off to get the temperature right (too stuffy without it on and too cold with it on). Strange experience after first night was that cleaners took away the decorative pillows from the bed; left behind the wet towels and used toiletries (but left new ones); and stacked the empty waste bins from the bathroom and bedroom next to each other in the entrance hallway. The TV was nice and big but strangely was very difficult to turn off - kept turning itself back on again. Finally worked out the very special "light touch" needed on the remote. Apart from that I would stay there again as it is relatively cheap and very conveniently located (for me).

Room Tip: Be specific about the bedding you want. Heard someone at reception complaining about two single bed...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Firsttimecruiser52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, December 12, 2013
HI,

Thank you for reviewing the Hotel.

The team and I wish you a Merry Christmas a great new year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
332 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed November 18, 2013

I saw Accor Hotels having a sale on, and managed to get a hold of this hotel for about $70 per night, stayed for two in September. Got two single beds, and the room was clean. A bit on the smaller side but had all the necessities. Very, very close deep within Sydney city, a lot of other things nearby all within walking distance. The gym itself is probably more geared towards those with endurance/cardio training in mind. I would stay there again for sure.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, November 19, 2013
Hi,

Fantastic rate, well done you are a smart shopper.

Yes, the earlier you book the better the rate. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosford, Australia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 14, 2013

The Ibis is an older motel but done up well inside. Close to Chinatown, Central station, George St and plenty of restaurants and clubs this is a great place if you need to stay in the City overnight. Directly opposite is world square with shops and supermarket. Bed was comfortable but the rooms aren't really big. Shower was hot and good. Breakfast available if you want it in a nice breakfast room.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Springo67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, November 19, 2013
Hi,

Yes are are in a great location for a night out, so many clubs to choose from. We are glad you had a good night.

We hope to see you again before Christmas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

Talk about a perfect location! This hotel literally situation in the center of Sydney which makes traveling by foot super convenient. I traveled here for business so it was easy to get transportation from airport to main locations to meet clients.

The staff was very friendly and helpful. They also helped steer me around to a couple local hotspots. The rooms were clean, well equipped with comfy bed and linens, but nothing too fancy. Just simple comfort.

If your looking for a cheap hotel strategically placed in the city, I would highly recommend them.

Room Tip: I stayed in the standard room - it has a desk, queen bed, flat screen, but you have to pay for inter...
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annaleacrowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, November 19, 2013
Hi,

Thank you for taking the time to review the Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Sydney World Square

Property: Ibis Sydney World Square
Address: 382 - 384 Pitt St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Sydney World Square 3*
Number of rooms: 166
Official Description (provided by the hotel):
Ibis Sydney World Square is in the heart of the Sydney CBD, within easy walking distance of Darling Harbour, Cockle Bay, Sydney Convention and Exhibition Centre and Chinatown. The hotel features 166 rooms and is conveniently close to the Sydney Light Rail and Central Station. The hotel has been recently refreshed with new bedding, carpet, in room amenities and upgraded dining facilities. The ibis Sydney World Square hotel in Sydney's CBD offers Standard and Deluxe room type, ideal for both corporate and leisure travelers in Sydney! From the solo traveler needing a comfortable queen sized bed for a night, to large two king sized bed rooms for the family holiday or a group of friends wanting to share. All hotel rooms are clean, wonderfully comfortable and have the convenience of a private en-suite bathroom with shower, new smart TVs, direct dial IDD / STD, tea & coffee making facilities, iron & ironing board, hair dryer, high-speed broadband internet access, in-house movies and fluffy towels. Guests staying at the Ibis Sydney World Square can also take advantage of the extensive hotel facilities including the 24 hour Reception, tour desk and on-site self-service laundry and dry cleaning services. ... more   less 
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Also Known As:
Accor World Square Hotel

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