My mother and I (her adult daughter) recently spent 4 nights at the Four Seasons. Before arriving, we had some qualms about staying in such a large, commercial hotel because we were concerned that it wouldn't be as personable as smaller hotels or that it wouldn't provide a "local" experience. We were, however, more than pleasantly surprised upon our arrival. The staff were very friendly and low key, while also incredibly efficient. We had many requests during our 4-night stay, and each request was met quickly and with a smile.
It was particularly helpful that our room was ready more than 3 hours before the scheduled check-in, and we were upgraded to a full harbour-view room. The views of the opera house, harbour and harbour bridge couldn't be beat.
The restaurant at the hotel was excellent with a very knowledgeable staff (as was room service). The pool area and spa were also wonderful treats at the end of a long day. The location was ideal, within a 5-minute walk of the rocks, the ferries and shopping (and a 10-minute walk of the opera house). It was an ideal "home" during our trip to Sydney.
In sum, the hotel was truly focused on hospitality--I'm not sure I've ever stayed somewhere that was run so well at every level (check-in, housekeeping, room service, the spa, the restaurant, arranging reservations and activities in Sydney, etc.). The only downside (if I must give one) is that the rooms are a bit smaller than the other hotels in which I've stayed in Sydney (the Park Hyatt and the Sir Stamford). But the large picture window overlooking the harbour and the excellent service more than made up for the room size (as a side note, I would recommend booking the full harbour view instead of the city view in the event upgrades aren't available). When we go back to Syndey, this will be our preferred accomodation.
- Official Description (provided by the hotel):
- Stunningly situated overlooking Sydney Harbour in the historic Rocks district, a short walk from the city's shopping and business centres, Four Seasons is vibrant and elegant, with dramatic harbourfront views and a luxurious day spa featuring exclusive skincare and aromatherapy treatments. ... more less
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- Also Known As:
- 4 Seasons Hotel Sydney
- Four Seasons Sydney
- Sydney Four Seasons