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Reviewed May 29, 2018 via mobile

Came here with friends on a promotion for Vivid. The meal was OK, however the staff spent the entire meal trying to up sell which became completely annoying. Still waiting for the Petit Fors which did not arrive. Would not bother again.

Date of stay: May 2018
Trip type: Traveled with friends
Thank Lizzyp12016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FS_Hotel_Sydney, Manager at Four Seasons Hotel Sydney, responded to this reviewResponded May 29, 2018

Dear Lizzyp12016,

Thank you very much for taking the time to review Four Seasons Hotel Sydney.

Whilst I am pleased that you enjoyed the Vivid dinner special in Mode Kitchen & Bar, it is disappointing to hear of your unusual experience regarding your petit fours and the service from our team. Thank you for sharing this valuable feedback so that we may further investigate, as this is something we take very seriously.

I hope that you enjoyed all other aspects of your stay and that you enjoyed exploring Vivid Sydney.

With kind regards,
Simon Barnett
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2018 via mobile

A tired 4 star type property but people like Nassar from Mauritius as well as Merone at the front office makes it an excellent. Average room but good view of the harbour. Old carpets or lobby is neat. Friendly staff.

Date of stay: May 2018
Trip type: Traveled on business
Thank Nouzab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FS_Hotel_Sydney, Manager at Four Seasons Hotel Sydney, responded to this reviewResponded May 30, 2018

Dear Nouzab F,

Thank you so much for taking the time to review Four Seasons Hotel Sydney.

It is wonderful to hear that our team made your stay memorable. Thank you for your kind comments. Your feedback regarding the decor of our hotel is appreciated as well, and will be taken onboard by our team.

We hope to welcome you back again in the future.

With kind regards,
The Communications Team at Four Seasons Hotel Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2018 via mobile

From the moment we first entered the property we were greeted with incredible attention and care for our two day stay. We couldn’t have asked for a better located place to stay during our short stay and every person from the reception to concierge to restaurant staff to the mates at valet were exceptional!

Date of stay: May 2018
Trip type: Traveled with family
1  Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FS_Hotel_Sydney, Manager at Four Seasons Hotel Sydney, responded to this reviewResponded May 30, 2018

Dear Jeff,

Thank you very much for your review.

It is wonderful to hear that you enjoyed your stay, especially your interactions with our various team members. We are delighted to receive your comments as there is nothing more pleasing to us than to truly connect with our guests.

Thank you again, and we hope to welcome you back in the future.

With kind regards,
The Communications Team at Four Seasons Hotel Sydney

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Reviewed May 27, 2018 via mobile

Very nice hotel, close to everything, bar in the hotel Grain is really good, they try to accommodate to any drink you ask for. Breakfast at the hotel was amazing. Stuff was great. Would go back anytime

Date of stay: May 2018
Trip type: Traveled as a couple
1  Thank saca27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FS_Hotel_Sydney, Manager at Four Seasons Hotel Sydney, responded to this reviewResponded May 30, 2018

Dear saca27,

Thank you for your review of Four Seasons Hotel Sydney.

We are delighted that you enjoyed you time at our hotel and in both Grain and Mode Kitchen & Bar.

We look forward to welcoming you back in the future.

With kind regards,
The Communications Team at Four Seasons Hotel Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2018 via mobile

What a great Hotel! We have been to many Hotels in Sydney and Four Seasons is definitely a favourite. Great service, great room, great food. It’s a little pricey but you get what you pay for. Surprised us with a bottle of wine as it was our anniversary. It was a lovely touch.

Date of stay: May 2018
Trip type: Traveled as a couple
1  Thank MonandWil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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