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Novotel Sydney Central
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Reviews (1,426)
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1,205 - 1,210 of 1,426 reviews
Reviewed September 4, 2013

This was a disappointing stay for a Novotel and I think there's a lot better hotels than this one in Sydney. The location was central to Chinatown and the train station however. The rooms really need some TLC and updating - the room I was in was extremely stuffy and had a strange smell. I was glad I was only there for one night. The staff were helpful and friendly though.

  • Stayed: June 2013, traveled on business
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Thank Brisbanetraveller91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel_Syd_Central, General Manager at Novotel Sydney Central, responded to this reviewResponded October 3, 2013

Dear Brisbanetraveller91,

Thank you for providing us your feedback.

We would like to advise you that all the hotel rooms have been fully refurbished since you last stayed with us in June. The hotel is now upto date with all the modern facilities that you would expect from a Novotel hotel. If you give us another chance, I am sure you will really enjoy your next stay.

Your feedback regarding helpful and friendly staff has been passed onto all our team members.

Kind regards,
Danesh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 4, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 4, 2013

We were not very happy with the size of our room it was very small. We paid extra for a big room with a city view, however our room was small and we did not have much of a view. We did enjoy the pool and the breakfast

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank markandlahne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Novotel_Syd_Central, General Manager at Novotel Sydney Central, responded to this reviewResponded October 3, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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