This was the third time we have stayed at the Shangri-La Sydney and obviously wouldn't have gone back if we didn't like it. Having got married in Sydney Nov 2007 and spent our anniversary there in 2008 we wanted to go back for Christmas and New Year. We had booked a little late which meant we had to change rooms halfway through our stay. The first 5 nights we had in an executive grand harbour view suite which we had had when we got married. These rooms are on the corner of the hotel and come with a small hallway with a w/c, a lounge with views over the majority of the harbour, a large bedroom with dual aspect views from the harbour bridge to the heads from one side and Darling Harbour to Parramatta the other side, a large bathroom with shower and bath and separate w/c with views over Darling Harbour.
The second 5 nights we had in a deluxe grand harbour view room. These are large rooms with great views to the North overlooking the Bridge, Opera House and most of the harbour.
We also enjoyed the Horizon Club while we were there. This basically means you get access to the 30th floor club lounge at any time where you can have breakfast, soft drinks throughout the day and then alcoholic beverages and canapes in the evening. You can also check in and out there which is a bit more intimate than reception.
For us it is the Horizon Club that makes this place a must for us when we visit Sydney. The staff are generally excellent and sitting in the window looking over the Bridge and Opera House with endless sparkling wine for a couple of hours in the evening before going out to dinner is great.
There are several members of staff that we think deserve a mention. Sabina (Horizon Club Manager), Lin, Jerry and Melanie (Horizon Club) and Ashley (Front Office Manager). I won't go into detail but Sabina and Ashley sorted out a problem we had and were both extremely helpful with a few other things, Melanie was the most attentive member of staff in the Horizon Club always serving with a smile and Jerry is someone who is essential to a good hotel. He knows everything. He has been working at the hotel for a very long time and as such is very good at looking after you and being able to give advice on anything Sydney from where to go for dinner to which beaches are good at what times. He is also very attentive during service and makes sure glasses are topped up right until the end!
Basically our likes are:
Location- Right in the heart of things in the Rocks although a steep climb from George Street. Great views.
The rooms- well presented and a very good size. Great views if you pick the right rooms.
Horizon Club- Some excellent staff, great sparkling wine, great views.
The canapes in the Horizon Club are not always great.
The service at breakfast downstairs is usually lacking with most of the staff seemingly not particularly happy to be there.
Breakfast food quality is sometimes a little lacking downstairs.
We will be back!
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney