This hotel is in a prime location overlooking Circular Quay. We chose to stay in one of the larger rooms (premier grand harbour) which included a sitting area. As previous reviewers have stated however, if you are on foot the hotel is located at the top of a steep hill including 2-3 dozen steps. The welcome we received in the very pleasant reception area was warm and helpful.
As I said, our room had extra space and the view of a lifetime including the harbour bridge and the iconic opera house. The bed was huge and sumptuous, I particularly liked the turn down service and the bookmark placed on the bed. The marble bathroom was also luxurious with a bath, shower and delectable toiletries. I also liked the hairband that was provided to tie back hair on breezy days.
Another highlight was the breakfast buffet. In a word - awesome - with every conceivable breakfast option available and friendly, attentive staff. Well done Shangri la.
If I were to nitpick I would point out the static electric shocks from the taps (not the hotel's fault) and a dubious exchange rate when settling the bill in sterling.
Overall a wonderful experience. Thank you :)