The hotel is superb, we chose the Shangri La from recommendations on trip advisor and our guidebooks to make sure we picked a great location and a touch of luxury during our Australian trip. All the reviews and research paid off and we were overwhelmed by the hospitality received.
Our room had a great view of the Sydney Harbour with the famous Opera house and circular quay. For three of us travelling we opted for a sofa bed at an extra surcharge which fitted neatly in the sofa/tv wing of the room and still had lots of room left.
The hotel is right in the Rocks area which is a charming part of Sydney, make sure you visit the market if you are staying over a weekend, the tasty pizzas of the Australian Heritage Hotel around the corner and the excellent value at the Scarlett restaurant, notwithstanding trying all the great eateries on site. We enjoyed the starter buffet at the Café Mix and the cocktails and the sunset at the Blu Bar. We also enjoyed the pool and spa area - very relaxing. As an added bonus they were filming Masterchef for the next Australian series during our stay too! As fans of the UK series, this was a nice little extra.
Unfortunately one of us was taken ill during the stay. The hotel could not have been more helpful and understanding at what became an extremely stressful time. In particular the hotel manager, Loa Menon was simply outstanding. It is the last thing you expect to happen on holiday and her support and assistance to us was amazing and unfaltered.
As an advocate of smaller hotel chains and boutique accommodation, I rarely opt for the larger chains as I often feel they lack the personal touch. However, Shangri La have simply changed my mind and without a doubt I would recommend them again and again. Their customer service was second to none and their support to my family was unconditional. We are hoping to make another visit to Shangri La soon.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney