Recently stayed at the Shangri-La on two separate occasions in a week span. The first stay was actually my first visit to Sydney. I picked this hotel because of its location to the major sights and reviews. The hotel does not disappoint.
My only complaint was a potential noise problem with the room during my first stay. Even though we booked a Imperial Club room, we ended up in room 2910 which is the floor below the Club. Our room was actually directly underneath the main foot traffic area of the Club, and you could easily hear the noise from dress shoes, chairs being pulled out, etc. The more frequent noise was in the evening hours, especially on the weekend, when the Club was being used most. We were not in our room much during the day and evening hours so this did not bother us. However, you should avoid this room and those in the immediate proximity if daytime/evening quietness is a must. This is my only complaint. I got the impression that if we had complained to the hotel, they would have quickly accommodated us. On the flip side, this room had a tremendous view of the Sydney Harbour including the Harbour Bridge, Rocks, ferries, and Opera House. Apparently, the actual Club rooms don't have such a direct view because the Club itself has a multi-floor atrium occupying the space.
Overall, the hotel rooms are quite spacious for a large city, and include all the amenities you could possibly need. Wireless internet is even included. If you can, spring for an Imperial Club room. There are great food presentations throughout the day as well as non-alcoholic and alcoholic drinks. The Club is well staffed with very professional and courteous people. The Club has a dramatic, towering view over Sydney Harbour including the Bridge, ferry area, Rocks, and the Opera House. There is a private check-in/check-out service within the Club which is nice when the downstairs lobby gets busy. This was a great place to grab breakfast in the morning, and to relax after a long day of sight seeing or for pre-dinner cocktails.
During the first stay, as mentioned, we did not have a "Club room" even though we had Club access. On the second stay, we did have a "Club room" located on the same floor as the Club entrance - the 30th floor. We had a great side view of part of the Harbour including the Opera House. There are some minor differences in the rooms such as upgraded amenities (espresso coffee and bathroom amenities). Otherwise, both rooms were equally comfortable. It is the amenities in the actual Club which make the higher price worth it.
For a first time visiter, the location of the hotel to all of the major Harbour sights was priceless. We could easily walk to the Harbour Bridge, all of the pubs, shops, and restaurants in the Rocks district, the ferries, and the Opera House. Darling Harbour is an easy 10 minute walk.
All of the hotel staff were extremely friendly and helpful. I would highly recommend this hotel, especially for those looking for an upscale hotel within walking distance to the major sights. I would certainly return to this hotel.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney