Cockroaches throughout the room,
Unsympathetic staff (tried to blame the cockroach infestation on us for opening the window. We'd just arrived!)
Attempted to fumigate the room without relocating us to another room,
No phone in room to call reception (a real problem for international travellers),
Broken-down lift, necessary to lug heavy bags 5 floors up and down,
Noisy street noise if you open the window instead,
Great part of town, if you can, get a different hotel nearby!
In summary, absolute nightmare. No compensation offered.
- Free Wifi