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“City break in Sydney”

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Sydney Harbour Marriott Hotel at Circular Quay
Ranked #37 of 179 Hotels in Sydney
Certificate of Excellence
Shoreham, United Kingdom
Level 5 Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“City break in Sydney”
Reviewed April 9, 2013

Superb location, easy access to the whole city, all the normal hotel services you would expect of this brand, but with a smile, nice clean hotel with nice staff, from the bell boy, receptionists, to the room service, we would use this hotel again, we stayed room only, parking available, the complete hotel was busy but no noise at night, just what we wanted

Room Tip: Go for a bridge view, it was superb we were on the 24th floor
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,735 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,061)
Date | Rating
  • Chinese (Traditional) first
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English first
Ft. Lauderdale
Level 5 Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 8, 2013

My husband is platinum at Marriott, so when we checked in, we got an instant upgrade and the welcome guest food tray. ( I was starved after our flight, so it was perfect.) We stayed at this hotel twice in one big trip. The first room we stayed in had a beautiful view of the bridge! The only downside is that there was an odd layout and we had little closet space.
The second and last time, we got the upgrade again and got a decent view of the Opera House and city lights. The layout was better and we had more space.
In general staff was friendly and helpful. Executive lounge had heaps of goodies at cocktail hour and breakfast had a decent variety of cold and hot food.
Last but not least, my hubby treated me to a spa morning on our last day. The lady giving me my massage and facial was professional and experienced. My skin was glowing and I left so relaxed!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Assassin8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Mi
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 8, 2013

We stayed here during 5 nights of our Honeymoon while visiting Australia. The location is perfect for visiting the city. There are many major attractions within walking distance and you are at the central point of all forms of public transportation. The hotel is very clean and offers great views of the harbor and opera house. We arrived in Sydney at 9am after about 30 hours of traveling and they were very accommodating to let us shower and hold our bags to a room was available.

Room Tip: Being a part of Marriott's rewards program and having their credit card will get you free upgrad...
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThommyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 8, 2013

Enjoyed staying at the Marriot the last 3-4 times I've travelled to Sydney on business, and last time also stayed in non-business/personal context. It's staff are welcoming, efficient, nice really comfy king sized beds. Gym could be bigger and better equipped, but it did has the equipment to get a reasonable workout done. Rooms smaller than at the Four Seasons, but well appointed. Food and room service is good. Location is close to everything, and good for corporate travellers. I really liked it - and more so than some of the slicker ultra modern looking hotels which I feel are soulless (e.g. Westin Sydney, Martin Place).

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BohdanAbrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 8, 2013

Very clean rooms, well appointed with tremendous helpful and cheerful staff. Location to all transportation was less than a block away.....Very nice family owned restaurant in the alley next door ...Alfredo's....and convenient early breakfast ...6:00 am ...at a locally owned quick store also next door

Room Tip: Great Hotel for a transit evening!! Boofus Michigan
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 8, 2013

As a former airline employee (now retired), I have traveled to Sydney on numerous occassions, and have stayed at many downtown Sydney hotels - but none better than the Marriott Sydney Harbour. First off, the location can't be beat - an easy one-block walk from Circular Quay (and it's Ferry hub/railway station) that makes it VERY easy to get to via the Airport Express train (no stops). And, from Circular Quay, one can easily transit to just about any destination within the greater Sydney area via ferry/subway/train/bus - especially with a MyMulti weekly travel pass (currently priced at 44 AUD/adult). The Hotel also offers exceptional value for the price (ALL hotels in this area are priced similarily HIGHER than those outside the downtown area) - a predictably clean and spacious room with all the amenities (we especially like the views of Sydney harbour from our room) that one would expect from a hotel of this caliber, along with a very helpful/cheerful front-desk staff that was eager to assist us last week during our trip down-under - we REALLY appreciated the early-morning check-in (based on availability, of course) from our 7am flight arrival from the USA to clean up and move on to our first day of sightseeing. And, for those who have access to the Concierge Lounge, you may not find a more substantial food service offering (especially breakfast) from ANY other Marriott property - easily enough to result in overall meal cost savings (another reason why we choose Marriott properties in general). Give this hotel a try - I doubt you will be dissapointed.

Room Tip: Ask for a room as far from an elevator as possible, and one with a room of the Sydney Opera House, i...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, General Manager at Sydney Harbour Marriott Hotel at Circular Quay, responded to this review, April 10, 2013
Dear Joseph R, thank you very much for taking the time to share with us your review from your recent stay. I appreciate you choosing Marriott as your preferred home away from home on this occasion and glad to hear you enjoyed all aspects of your stay with us. We received great reviews on our prime location and certainly pride ourselves in delivering unforgettable experience which in line with the Marriott standard. Our team work hard in ensuring the consistency in the standard is not only reflected globally but more so across all departments within the hotel. Once again, I want to thank you for your lovely review and hope to have the pleasure of having you back in the hotel soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 7, 2013

Things i liked
======================
Bathroom was clean and modern. Appeared recently renovated and well lit.
Room was spacious and clean. Beds were neat and tidy. Mattress a little soft for my liking. Thermostat appeared new and operated quietly during my stay.
Great location. Nice views of circular quay and syndney harbour, depending on which side of the building your room looks on to. Within walking distance (about 10 mins) to the ferry terminal, free city shuttle bus stop, Airport train connection, The Rocks and Sydney Harbour attractions.
Gym was servicable and met my expectations for accomodation of this type. I found the gym room to be a satisfactory but thought that it may get a bit sweaty and cramped if the gym was fully occupied given the area and the amount of equipment in the room. Best to go early to avoid the crowds and so you don't have to wait for a go on a machine.

Things that could be improved upon
============================
house keeping was slow to respond. request for rollway bed were not fulfilled 5 hours after check-in. Had to make request 3 times before it was fulfilled. Not the standard that we expected from a 4 star hotel.

No slippers or bathrobes supplied. I am wondering if this is now the standard practice or whether our room was overlooked. I was too pre-occupied during my stay to follow up with housekeeping.

Room Tip: request a harbour facing room on a higher floor when booking, to get the views.
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OzzieOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer B, General Manager at Sydney Harbour Marriott Hotel at Circular Quay, responded to this review, April 10, 2013
Dear OzzieOnTheGo, I appreciate your comprehensive review. We do take all feedback very seriously and rest assure that I have shared your comment regarding the delayed rollaway request with our housekeeping department, I do apologised for any inconveniences this have caused you. Although, slippers and bathrobes are not placed in every room, these are certainly available upon request. I appreciate and glad that you found our room and location to your liking. The team and I hope to have the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sydney Harbour Marriott Hotel at Circular Quay

Property: Sydney Harbour Marriott Hotel at Circular Quay
Address: 30 Pitt Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Sydney
#25 Romantic Hotel in Sydney
#31 Family Hotel in Sydney
#37 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sydney Harbour Marriott Hotel at Circular Quay 5*
Number of rooms: 595
Official Description (provided by the hotel):
Sydney Harbour Marriott at Circular Quay offers a distinctive blend of stylish comfort and modern convenience. Overlooking the sparkling Sydney Harbour and world famous opera house, our Circular Quay hotel's location can be found at the doorstep of a shopping Mecca and moments away from the historic Rocks district. Guests are invited to indulge in our Sydney Harbour hotel's luxurious treatments at our on-site spa, or they may savour finely-crafted cuisine at our renowned Icons brassiere restaurant. Book your memorable trip to Sydney now at our premier 5-star waterfront hotel. ... more   less 
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Also Known As:
Marriott Sydney Harbour At Circular Quay Hotel Sydney

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