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“Great location” 4 of 5 bubbles
Review of Sydney Harbour Marriott Hotel at Circular Quay

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Sydney Harbour Marriott Hotel at Circular Quay
Ranked #32 of 179 Hotels in Sydney
Certificate of Excellence
Sydney, Australia
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great location”
4 of 5 bubbles Reviewed February 15, 2013

This hotel is busy. At peak times, service may be slow. However, staff are polite and friendly, happy to help. Choose a room with a bridge/harbour view to take advantage of the location. A city view room makes the hotel no different from others in town. We thought that value for money was good at this hotel, compared with other CBD hotels in Sydney. The room was clean, the bar had a wide variety of drinks and snacks, and a good value breakfast (which was a pleasant surprise and probably better than using the restaurant). Live DJ on a Friday evening. Bell staff provided excellent service from driveway to room.
It's not as swish as say, the new Hilton, the Westin or the Four Seasons. But for a comfortable night near the harbour, it was pretty good.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CarbonOffset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,259 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (937)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Palm Desert, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

Agree that rooms are minimalist but functional, beds are great. Price is steep. Staff is universally cheerful and helpful. 5 star to the staff. Best feature is the location. Nice walk to the Opera House, Circular Quay, wonderful restaurants(The Sidney Cafe atop the Old Custom House is a must but PRICEY), bistros, all within walking distance. Learned that tipping in Australia is much less generous than in US. Not necessary but welcome if you feel that service has been extraordinarily good. After the first few US size tips the reaction was almost giddy. One waiter at a local sidewalk cafe quipped "I love Americans" after a 20% tip was added. Nuff said!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jimmydick10805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 14, 2013

This is my absolute favorite Marriott property. The location is outstanding as is the service. The staff is extremely friendly and the concierge staff were helping with all our bookings. Don't miss the executive lounge either. This one is not to be missed!

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eli2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyc
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed February 14, 2013

For the price you pay a night @aud$400 for regular room (no views, partial bridge view), this Marriott property is easily overpriced by international Marriott standards. This said, and price aside, location is good, bed is comfortable (standard Marriott bedding) and executive lounge free breakfast and evening hor'dourves for Gold members and higher are decent, not superb. Replenishments are slow, and spread is small, but its ok....if u are not expecting perfection, great service and not in a hurry. Wifi service in room n executive lounge is decent and free for gold members and higher. Housekeeping and concierge service is inconsistent but Robbie is very good at making up room and is detailed. Sometimes they are slow, and forget to send the right items requested from housekeeping, other times, they are fast and excellent.

The furnishings in the bedroom and bathroom are not luxurious like some Marriott properties (e.g. singapore, austria); minimalist design and functional with large screen lcd tv. Gym has a wide selection of equipment but some of the equipment are very dated. For the price u pay, one would think bottle water is provided, but this is not the case. So, in comparison to other Marriott properties in big cities, some things are lacking but overall, decent n somewhat pricey for what you get.

The buffet seafood lunch at Icon, their restaurant, was good but lacking in seafood varieties. The dessert spread was divine. The service was outstanding and price was decent.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LL608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dakota Dunes, South Dakota
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed February 13, 2013

The good stuff first: The staff were very friendly. The bellhop was timely and pleasant. The front desk was speedy and helpful. The bed was pretty comfortable, though we needed a couple more pillows to round it out. The location was perfect for getting into the heart of Sydney's tourist attractions.

Now the less good:

The room was small, compared to rooms in the United States. That was expected. The decor was boring. That was not expected. For the price, and the hotel brand, we expected far more upscale appointments in the room.

The concierge lounge was packed, every day that we partook. The food available for breakfast in the concierge lounge was mediocre, and very picked over. The coffee machine always had a long line.

The room service was boring. It was expensive, as expected, but not of great quality. The delivery pizza was a far better option, at half the price.

For qualification purposes: I am a Marriott Platinum member, having stayed in Marriott's for 1345 nights (as of this writing).

Room Tip: Request a high floor on the northeast side to get a good view of the harbor.
See more room tips
  • Stayed February 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DakotaDunesTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed February 13, 2013

We have traveled enough to know the service at the Sydney Marriott Circular Quay was way above average, even for a luxury hotel. We arrived well before normal check-in and they didn't have a room available yet which we expected. We had planned to tour while we waited and they couldn't do enough for us to make it convenient. From providing an Arrivals Room where we could shower and freshen up to taking us to the Club Floor (we were staying in a Club room) where we were able to have breakfast before walking around the Quay and The Rocks. On our last night, the card key wouldn't work and the night manager accompanied my husband to the room to make sure the new cards worked. Within minutes, someone was there to "clean" the lock which can cause the problem we had.

From the front desk to the bell captain to the concierge to the Club personnel, nothing was too small to handle and to do so in minimum time.

The hotel is about 2 blocks from both bus and train public transportation. With a tourist card you can ride all of them plus the ferries which leave right from the Quay. We walked and rode to everything we could possibly have wanted to see. Would DEFINITELY recommend this hotel.

Room Tip: The Club floors are worth the extra money.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasGal60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annapolis
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed February 13, 2013 via mobile

My husband recently went to Sydney the day before boarding a cruise ship that left from the Harbor. The hotel was very elegant. The rooms were spacious and modern. The concierge was very helpful. We ate at their delicious with quite a selection. Well worth the price. Highly recommend!

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rtchur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sydney Harbour Marriott Hotel at Circular Quay

Property: Sydney Harbour Marriott Hotel at Circular Quay
Address: 30 Pitt Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Sydney
#25 Romantic Hotel in Sydney
#31 Family Hotel in Sydney
#32 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sydney Harbour Marriott Hotel at Circular Quay 5*
Number of rooms: 595
Official Description (provided by the hotel):
Sydney Harbour Marriott at Circular Quay offers a distinctive blend of stylish comfort and modern convenience. Overlooking the sparkling Sydney Harbour and world famous opera house, our downtown hotel can be found at the doorstep of a shopping Mecca and moments away from the historic Rocks district. Guests are invited to indulge in luxurious treatments at our on-site spa or savour finely-crafted cuisine at the renowned Icons brassiere restaurant. Book your memorable trip now at Sydney's premier 5-star waterfront hotel. ... more   less 
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Also Known As:
Marriott Sydney Harbour At Circular Quay Hotel Sydney

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