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“Excellent Location for Mardi Gras!”

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Pullman Sydney Hyde Park
Ranked #66 of 178 Hotels in Sydney
Reviewed June 2, 2014

I stayed here for Mardi-Gras with a friend. We had a twin room on the Executive Level. The room was spacious and well decorated with two king-size beds and a large bathroom with bath and shower. The room had a view overlooking Hyde Park. However the windows were so filthy it was hard to see out! This would be one of my only complaints. The only other was that the Maid service didn't change my bedding on the second day, which had some dirty marks from my shoes.

We used the Executive Lounge which was fabulous, with views over Hyde Park and the city (dirty windows again!). A good choice of food, replenished frequently and nice drink options. The waiter who was there was an absolute sweetie, really good customer service.

On the first night I returned very late on my own without my room key and as I wasn't the main guest, I almost didn't get let back into the room. Eventually the manager agreed to let me in. Their security check consisted of a phone call an hour later (waking me up) asking me to describe the main guest, luckily my friend is quite distinctive with a mohican hairstyle and so I passed the security check.... Bizarre. Despite this, I thoroughly enjoyed my stay in the Pullman hotel and would highly recommend it :)

Room Tip: Stay in an Executive Room and enjoy the comforts of the Exec lounge
  • Stayed: March 2014, traveled with friends
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Thank Munchkin8it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 4, 2014

Dear Munchkin8it,

Thank you for taking the time to provide feedback on your Mardi Gras stay with us.

We are happy to advise that our windows have since been cleaned. Due to weather conditions earlier in the year, we had to reschedule the clean when there was no wind or rain. Please accept our apologies that our windows were not squeaky clean during your stay.

Here at the hotel, we have strict security procedures which we adhere to for all of our guests safety. We apologise for any inconvenience this may have caused.

We look forward to seeing you again soon.

Kind regards
Lorraine Mercuri
General Manager

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Reviewed June 2, 2014 via mobile

My partner and I stayed here over two nights on a Sunday and a Monday. He booked through lastminute.com mystery hotel. We both really enjoyed our stay; the rooms were of good size and modern, all the staff friendly and great park/city views. Easy walk down Liverpool street to George street, china town and further on to darling harbour. We also got parking included which was for the entire length of our stay. All around great hotel and we were happy we stayed.

Stayed: June 2014, traveled as a couple
Thank alysha4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 4, 2014

Dear alysha4,

Thank you for your review. We are pleased to hear you enjoyed your mystery stay with us and that you were happy to have stayed with us.

We hope to see you again soon.

Kind regards
Lorraine Mercuri
General Manager

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Reviewed May 30, 2014

Clean rooms some with a Park view in central location, easy train ride from Sydney airport. Because it overlooks Hyde park you get a sense of space which you don't get in other CBD hotels in central Sydney.

  • Stayed: May 2014, traveled on business
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2  Thank cjmit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 2, 2014

Dear cjmit,

Thank you for your review and we are pleased to hear you enjoyed your stay with us and our location.

We hope you had a safe journey back to Canberra and we hope to see you again soon.

Kind regards
Lorraine Mercuri
General Manager

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Reviewed May 30, 2014

Stayed here for 2 nights on a recent work trip. Located on the city fringe overlooking hyde park so slightly cheaper than staying in the city centre. Rooms are of a quality you would expect for a high star rated hotel. Free wifi, but this may have been part of the room package my employer gets here and not the norm. Staff are very helpful.
Arrived late so ordered room service pizza which when it arrived was light on toppings. One piece of sausage, one piece of tomato and a heap of cheese per slice is not what I expected for the price.
The bar is a nice place to enjoy a few pre and post dinner drinks.

Stayed: May 2014, traveled on business
1  Thank jest_crusin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 2, 2014

Dear jest_crusin,

Thank you for your review. We are pleased to hear you enjoyed your business stay with us.

Thank you for your feedback on the room service and please accept our sincere apologies that your meal did not meet your expectations. We have passed this feedback onto our Executive Chef.

Thank you again and we hope to see you again soon.

Kind regards
Lorraine Mercuri
General Manager

Report response as inappropriate
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Reviewed May 29, 2014

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank Jillian W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 29, 2014

  • Stayed: May 2014, traveled with family
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Indianajones16
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 28, 2014

  • Stayed: January 2014, traveled with friends
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    • Sleep Quality
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    • Service
Review collected in partnership with Accorhotels.com
Thank Foodsnobbs
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this reviewResponded June 2, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Pullman Sydney Hyde Park

Address: 36 College St, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney > Darlinghurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Sydney
#59 Luxury Hotel in Sydney
Price Range: $170 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Sydney Hyde Park 5*
Number of rooms: 241
Official Description (provided by the hotel):
Located on the steps of Hyde Park and minutes from the Sydney CBD, our central Sydney hotel offers you a world class experience at the perfect location to enjoy all of which Sydney has to offer. Just moments away from Haymarket, our hotel in central Sydney is at the junction of downtown Sydney's business precinct(CBD), cultural delights and moments from Darling Harbour, the Sydney Opera House and Sydney Botanic Gardens. With views of Sydney Tower, our modern guest rooms blend comfort with convenience. We distinguish ourselves from other central Sydney hotels close to Haymarket with friendly staff and world class facilities, within easy reach of vibrant nightlife, Oxford Street restaurants and close to major stadiums such as Sydney Cricket Ground (SCG) and Sydney Football Stadium (SFS). Whether dining at our restaurant or relaxing by our rooftop swimming pool, the centrally located Pullman Sydney Hyde Hotel is sure to delight. ... more   less 
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Also Known As:
Marriott Sydney
Sydney Marriott

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