We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“not Pullman standard”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Sydney Hyde Park
Ranked #57 of 174 Hotels in Sydney
Certificate of Excellence
Sydney, Australia
Level Contributor
283 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“not Pullman standard”
2 of 5 bubbles Reviewed January 20, 2014

Maybe we've been spoilt, but our other Pullman adventures have been great. The air con was not coping and barely chilled the room, the cafe was closed, the windows were filthy so you could not see Hyde park, the swimming pool had a brown ring of yuk at the water line which was a pity because it looked over the harbour.
The bed was not comfortable, and that is usually not to case with any Accor hotel. the sofa was soft and not comfortable, the chairs were too low for the desk. Its location is brilliant, don't stay here unless you are going to be out and about a lot - so the room just does not matter.
Windows restaurant was the exception - really nice food, not too expensive and quick service - with clean windows so you could see the park!

Room Tip: If the windows were clean go for Hyde park side - but is hot as sun sets. Other side up high is goo...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank illana15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AccorPHGM1, General Manager at Pullman Sydney Hyde Park, responded to this review, February 2, 2014
Dear illana15,

Thank you for taking the time to write this review. We very much appreciate your feedback as it allows us to continually improve our service and standards.

Please accept our sincere apologies that your stay did not meet your expectations. Our pool is cleaned regularly however, thank you for brining this to our attention. We have had our Engineering team check the pool and can confirm that it is clean with no brown ring.

We regularly receive postive feedback about the comfort of our beds and we apologise that this was not the case for you. Shoud you have made our team aware we would have been able to rectify this immediately for you by providing a bed board or possibly moving to another room to ensure you had a restful nights sleep.

We are pleased to hear that you enjoyed your experience in our Windows restaurant. We are having all of our Windows cleaned over the coming weeks to ensure that all of our guests have a clear view of the spectular surrounds.

Illana15, once again please accept our apologies for the short comings you experienced during your stay. We certainly value your patronage and do hope that you would choose to stay with us in the future so that we may provide you with the service and standards we pride ourselves on.

Kind regards
Lorraine Mercuri
General Manager
Pullman Sydney Hyde Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,127 reviews from our community

Traveler rating
    808
    793
    337
    110
    79
See reviews for
458
785
135
452
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 19, 2014

Great view of Hyde park from our room, staff were friendly and helpful, loved having a lounge in the room to relax on. Very clean and tidy and enjoyable walk through park to CBD would definitely stay there again.


  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank gotsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, United Kingdom
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed January 19, 2014

The bed was outstandingly comfortable. Everywhere was spotlessly clean and the hotel staff were polite and helpful. We dined here on New Years Eve and had a lovely meal and the staff gave us a pass for the executive lounge where we watched the fireworks. The location is also very good within walking distance from all major attractions. We would definately stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helloitsonlyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballina, Australia
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

Away for a weekend in Sydney and the good wife had a rewards night through Accor Hotels. Would have been hard to pick a better place. If only we could have stayed longer. Right next to the beautiful Hyde Park, this Hotel is easy to get to and not far to all attractions in the center of the city. Service was effecient but not over the top and there was a complimentary drink voucher on arrival. If you want to hang out down at the "Quay" or the "Rocks" then you might want to go down town a bit more but otherwise, if you can afford it, this is the place to stay up town. The breakfast is really good. There is the usual large buffet with a good choice of foods but what I liked was that you had a reasonably priced "a la carte" menu to pick from if you didn't want to do the buffet or be stuck with the "Continental". Nice view over the park while you eat.

Room Tip: Ask for a room over the Park/City for the best views, the other side could also get hot in the summe...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smartywishbone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

Stayed 1 night, room was spacious with spa.We arrived late and left after breakfast.Staff where friendly and bar got a work out, as we were in a group of 12. Had breakfast next morning which was above average had a egg station in place with all the foods that a hot and cold buffet breakfast can offer.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Warren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yorkshire, United Kingdom
Level Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed January 18, 2014

Upside first: New Years in Sydney is expensive, chaotic and fantastic. This was my seventh time in Sydney but my first over New Years since the Millenium. Despite been very busy the staff were excellent - informed, proactive and superbly competent. The location is great: Darling Harbour, Circular Quay, Paddington Market (if you dont mind a stroll) Oxford Street, Kings Cross etc etc are all walkable. Hyde Park on your doorstep is a delight: morning jogs, lazy afternoon, evening stroll, whatever. The room was big enough for us: two adults, two kids, 4 and 2 and all the stuff that entails. Roof gym was small, and well used. Aussies love to work out. The pool is fine, if on the small side. The views and breeze are lovely on the roof. The number of beds/seats by the pool reflect the space i.e not many. It may be more relaxing at other times, New Years is not a fair time to judge. As others have mentioned, the windows were pretty dirty (on the outside) understandable in a city but not ideal for enjoying the view of the park. Not a biggy though. Internet was a bit hit and miss, but again, the hotel was very busy and demand probably high. If you are travelling with young kids, check out the rules on travelling in taxis. The drivers may refuse to take you claiming they dont have car seats. Then the next driver will tell you its no problem. Overall, I'd stay again.

Room Tip: Higher the better, park facing a must.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
Swissotel Sydney
Swissotel Sydney
#16 of 174 in Sydney
4.5 of 5 bubbles 1,569 reviews
Central Business District
Sheraton on the Park, Sydney
Central Business District
Primus Hotel Sydney
Primus Hotel Sydney
#10 of 174 in Sydney
4.5 of 5 bubbles 553 reviews
Show Prices
Show Prices
Show Prices
Darlinghurst
Oaks Hyde Park Plaza
Oaks Hyde Park Plaza
#101 of 174 in Sydney
3.5 of 5 bubbles 803 reviews
Central Business District
Amora Hotel Jamison Sydney
Central Business District
Fraser Suites Sydney
Fraser Suites Sydney
#28 of 174 in Sydney
4.0 of 5 bubbles 973 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Sydney Hyde Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Sydney Hyde Park

Property: Pullman Sydney Hyde Park
Address: 36 College St, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney > Darlinghurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Sydney
#53 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Sydney Hyde Park 5*
Number of rooms: 241
Official Description (provided by the hotel):
Located on the steps of Hyde Park and minutes from the Sydney CBD, our central Sydney hotel offers you a world class experience at the perfect location to enjoy all of which Sydney has to offer. Just moments away from Haymarket, our hotel in central Sydney is at the junction of downtown Sydney's business precinct(CBD), cultural delights and moments from Darling Harbour, the Sydney Opera House and Sydney Botanic Gardens. With views of Sydney Tower, our modern guest rooms blend comfort with convenience. We distinguish ourselves from other central Sydney hotels close to Haymarket with friendly staff and world class facilities, within easy reach of vibrant nightlife, Oxford Street restaurants and close to major stadiums such as Sydney Cricket Ground (SCG) and Sydney Football Stadium (SFS). Whether dining at our restaurant or relaxing by our rooftop swimming pool, the centrally located Pullman Sydney Hyde Hotel is sure to delight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Agoda, ACCOR, Priceline, TripOnline SA and HotelQuickly so you can book your Pullman Sydney Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Sydney
Sydney Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing