We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Better than expected”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Pullman Sydney Hyde Park
Ranked #59 of 175 Hotels in Sydney
Certificate of Excellence
Los Angeles, California
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Better than expected”
Reviewed February 4, 2013

I must admit it was a little disappointing to arrive after 20 hours of travel time to a hotel under construction, so it took a day for this hotel to grow on me. After traveling throughout Australia and staying in many hotels, I felt the Pullman was definitely the best of the bunch.
Great location, nice gym, friendly staff, the room was big enough for all of our stuff, and it had a giant tub (even if the tile was tacky, but now I'm nitpicking). I don't think our room had been renovated yet, but it was nice enough. I wasn't disturbed by the work being done on the hotel, however it was somewhat inconvenient to have the lobby on the 2nd floor when schlepping bags.

Although it feels like a business hotel, I think it's fine for anyone. Luckily, we booked our room with the breakfast included, as it turns out Australia can be pricey for Americans. Normally, we're more adventurous with that kind of thing, but the breakfast buffet was really nice and the staff in the restaurant was lovely. We had ample opportunity to sample many of the restaurants in nearby Surry Hills.

Room Tip: Probably best to request a renovated room.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank therealmissrita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Guest,

Thank you for taking the time to share your feedback about your recent stay at the Pullman Sydney Hyde Park .

We are happy to see that you found our hotel comfortable, and enjoyed your stay with us.

We are also pleased to read that you enjoyed the location of the hotel and all the facilities on offer.

We hope that we have the opportunity to welcome you back to the Pullman Sydney Hyde Park sometime in the future.

Kind Regards,
Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,160 reviews from our community

Traveler rating
    820
    805
    345
    111
    79
See reviews for
467
797
136
459
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 4, 2013

Stayed here on our first night in Sydney, arriving at 11pm in the dark! We were aware there were renovation works underway to some rooms and the lobby however the temporary lobby was really impressive so I can only imagine that the new lobby will be outstanding. The room was amazing - very modern and immaculately presented being newly renovated. The bathroom looks like the original so a bit dated but massive bath and still very very nice! We had a huge window in the room and upon waking up had the most amazing city and sea view that really took our breath away. The pool, gym and spa look as though they could do with a spruce up but still impressive with amazing views! You could hear some building noise in the day but we were out for most of it so made no issue for us at all. Cant wait to see the end result of this hotel and we will defiantly come back given the fantastic location and predicted finish!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minirick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Minirick,

Thank you for your recent review of Pullman Sydney Hyde Park, I hope we will see you again when you are next in Sydney.

Kind regards,

Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 4, 2013

this hotel is doing renovation during Australian day long weekend. It make aloud noise. I couldn't sleep at all. I have complain to hotel a few times. they changed my oom from lower floor to higher flood. but it is still same. and they keep telling me ask them stop it but renovation has never stopped. then they said to me they can change me back to lower floor. if the renovation doesn't stop what's the point i change back to lower floor?they only offter me one chocolate for this. they said me I can get half price breakfast but actually they only give 25% off. when i changed room from lower floor to higher floor I forget my tooth brush and I asked them take my tooth brush back to me. they told me they couldn't find house keeping has throwed away. when I check out, I still pay full price. I won't stay this hotel again. No way.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luckyian168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Luckyian168,

Thank you for your recent comments on TripAdvisor. Please accept our sincere apologies for any inconvenience caused to you during the outlined incident.

All public area refurbishment work has now been completed, I hope we will see you again in the future.

Kind regards
Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 3, 2013

We might have visited on the tail end of the renovations so many of the concerns expressed by other reviewers seem to have been resolved. We found the check-in/out process hassle-free, with the help of friendly staff. We had a nice room with a wonderful view of the park. The beds were extremely comfortable and the bathroom very spacious which always helps with the little ones. We didn't have a chance to try the food as we only stayed for one night. We were happy with our stay.

Stayed December 2012, traveled with family
Helpful?
Thank Claudia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Guest,

Thank you for taking the time to share your feedback about your recent stay at the Pullman Sydney Hyde Park .

We are happy to see that you found our hotel comfortable, and enjoyed your stay with us.

We are also pleased to read that you enjoyed the location of the hotel and all the facilities on offer.

We hope that we have the opportunity to welcome you back to the Pullman Sydney Hyde Park sometime in the future.

Kind Regards,
Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 3, 2013

My wife booked us in for 2 nights based on the Pullman's location without reading any reviews - after reading some of the reviews here I was mildly concerned. Firstly - there are indeed major renovations in progress so I requested a renovated room which was not a problem. Secondly it was confirmed that we wouldn't be disturbed by noise. As for other listed problems on this site, we must have been lucky - lifts were fast, quick checkout, well priced parking, the air conditioning blew ice old, great continental breakfast and staff were very friendly (especially the waiter Tony). My wife and I love gym work, and the gym was well appointed both for cardio and weights. My only criticisms pertain to a lack of a working exhaust fan in the bathroom and the fact that on the Saturday night the pool was not open 24 hours as per the hotel signage. We swam on the Friday night around midnight, but after talking to a cleaner on the Sat night after attempting to access the pool after midnight, he believed it was open only till 11pm. This won't affect the majority of clients (and I don't blame the hotel for not wanting to deal with 24 hours of pool use), but the signage is incorrect and the staff are confused on this matter. Location is fantastic - right next to the Sydney museum and Hyde Park, and we enjoyed the walks to China Town, City Central and Darling Harbour. The 18th floor room itself was clean, spacious, well appointed and had a great range of movies + well equipped fridge. Stunning views from the room, gym, spa, pool and lift areas. We definitely plan to be back in the near future.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brendan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Guest,

Thank you for taking the time to share your feedback about your recent stay at the Pullman Sydney Hyde Park .

We are happy to see that you found our hotel comfortable, and enjoyed your stay with us.

We are also pleased to read that you enjoyed the location of the hotel and all the facilities on offer.

We hope that we have the opportunity to welcome you back to the Pullman Sydney Hyde Park sometime in the future.

Kind Regards,
Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 2, 2013

Watch out with this hotel. They are doing renovation and it gets noisy even on weekends and holidays! There some kind of business between floors 3-7. So right now you register on floor 2 so you really never even have a chance to see the staff since you exit on the ground floor. I believe they might have a lot of flight attendants coming in and out because it was quite noisy at different times of early morning and late nights. And don't ask for a late checkout (1 hour is $25). I can understand why Marriott dropped this hotel from their inventory.

Room Tip: We told to get the park side because of renovation but still didn't help.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lene12-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene H, Manager at Pullman Sydney Hyde Park, responded to this review, February 26, 2013
Dear Lene12-13,

Thank you for your recent review regarding your stay at the Pullman Sydney Hyde Park. Please accept my sincere apologies for any inconvenience caused to you during the outlined incident. We are glad to confirm that all public area refurbishment work has now been completed.

I hope we will see you again when you are next in Sydney.

Kind Regards,

Eugene Human
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
Swissotel Sydney
Swissotel Sydney
#14 of 175 in Sydney
4.5 of 5 bubbles 1,615 reviews
Central Business District
Sheraton on the Park, Sydney
Central Business District
Primus Hotel Sydney
Primus Hotel Sydney
#10 of 175 in Sydney
4.5 of 5 bubbles 582 reviews
Show Prices
Show Prices
Show Prices
Darlinghurst
Oaks Hyde Park Plaza
Oaks Hyde Park Plaza
#100 of 175 in Sydney
3.5 of 5 bubbles 811 reviews
Central Business District
Amora Hotel Jamison Sydney
Central Business District
Fraser Suites Sydney
Fraser Suites Sydney
#28 of 175 in Sydney
4.0 of 5 bubbles 991 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Sydney Hyde Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Sydney Hyde Park

Property: Pullman Sydney Hyde Park
Address: 36 College St, Sydney, New South Wales 2010, Australia
Location: Australia > New South Wales > Sydney > Darlinghurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Sydney
#54 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Sydney Hyde Park 5*
Number of rooms: 241
Official Description (provided by the hotel):
Located on the steps of Hyde Park and minutes from the Sydney CBD, our central Sydney hotel offers you a world class experience at the perfect location to enjoy all of which Sydney has to offer. Just moments away from Haymarket, our hotel in central Sydney is at the junction of downtown Sydney's business precinct(CBD), cultural delights and moments from Darling Harbour, the Sydney Opera House and Sydney Botanic Gardens. With views of Sydney Tower, our modern guest rooms blend comfort with convenience. We distinguish ourselves from other central Sydney hotels close to Haymarket with friendly staff and world class facilities, within easy reach of vibrant nightlife, Oxford Street restaurants and close to major stadiums such as Sydney Cricket Ground (SCG) and Sydney Football Stadium (SFS). Whether dining at our restaurant or relaxing by our rooftop swimming pool, the centrally located Pullman Sydney Hyde Hotel is sure to delight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, Hotels.com, ACCOR, Travelocity, Cheap Tickets, Agoda, Cancelon, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Pullman Sydney Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Sydney
Sydney Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing