This centrally located Sydney CBD hotel is easy to reach from Sydney Airport's two railway stations (Domestic or International), alighting at Town Hall station. For the fastest trip, change at Central to platforms 15 or 16 to avoid having to go an extra four stops around the City Circle, as trains from the airport travel via St James with Town Hall the last stop. The hotel is 150 - 200 metres from Town Hall railway station. Better than a taxi anyday.
I was going to give this refurbished hotel five out of five but one thing really annoyed me.
Like many Australians, I prefer to have the choice of a top sheet on the bed. This is more comfortable than sleeping solely with a European style doona. Doubtless the Sydney Hilton does this to save money on hotel laundry - thousands of sheets a year that are not added to a commercial laundry's washing and drying must result in significant savings - but while I acknowledge that choice of bed linen is subjective, I am one who prefers the lightness of a top sheet. While the doona seemed clean, intrinsically it is more unhygienic than a constantly changed sheet.
That aside, my checkin was fast. As is the current day practice, Hilton asked for an A$100 (excessive) credit card (or cash) deposit to cover damage or incidentals. One wonders how many foreign tourists come unprepared for this. The couple of days' interest (when multiplied by X rooms) is a nice little earner.
The four lifts were fast. My 33rd floor room was small (dating as it does from the 1970s) but was pleasantly refurbished (my guess is about seven years ago) with electronic window blinds, a modern couple of lighting panels, a largish glass desk that was back from the bed next to the bathroom, a flat screen television, good bedside lighting and efficient airconditioning.
The bathroom had a decent sized bath, a very clean shower of a reasonable size but with a small rose rather than the rainshower rose that so many hotel guests like, a basin that sloped along with good lighting and adequate toiletries.
The minibar was electronic and well stocked. One potential difficulty is that if a guest moves any item, it will be charged to his account. There were generous servings of tea and coffee sachets.
Breakfast was quite good: not quite up to the standard of hotels in (for instance) Metro Manila, Philippines where the range of hot dishes (and cuisines) is typically far larger than in Australia, but nonetheless the Hilton's brekky had five or six choices of juice, a good range of cereals, properly cooked tasty bacon and scrambled eggs and yoghurts - all the items popular with Western guests. I was there early in the morning: the clientele was largely Caucasian at that hour but one wonders how well the breakfast caters to Japanese and Chinese tour groups. Of course, 'when in Rome...'
I checked out using the express envelopes placed under patrons' doors during the night.
The hotel's list of services disclosed that a morning newspaper could be ordered but that it 'may be charged for.' This is penny pinching given that the typical corporate rates for non-airline staff at The Hilton Sydney are A$200 a night including breakfast. Perhaps the hotel management needs to take a trip to cities such as Manila where guests normally receive complimentary newspapers at similar hotels (and where I might add Wi Fi is free).
Many of us understand that the Australian hospitality sector must pay hourly wage rates way in excess of southeast Asian hotels, but failing to provide these services 'free' is often rightly criticised. It's little wonder that the Australian tourism industry (whether guests for leisure, business or visiting friends and relatives) often struggles.
- Official Description (provided by the hotel):
- Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more less
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- Also Known As:
- Hilton Sydney Hotel Sydney
- Hilton International Sydney
- Sydney Hilton International
- Hilton Hotel Sydney