We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location, bed and breakfast buffet!”
Review of Hilton Sydney

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Sydney
Ranked #37 of 175 Hotels in Sydney
Certificate of Excellence
Port Vila, Vanuatu
Level Contributor
69 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Great location, bed and breakfast buffet!”
Reviewed February 7, 2013

I stayed at the Hilton for a couple of nights getaway, and I had a good time.

Would be difficult to get a better location- close to shops, trains, buses, the lot. Buffet breakfast was excellent - great choices and fresh options. Service was pretty good, although bags took an hour to make it to the room, and other requests were slowly attended to as well. Perhaps the ratio of staff to number of rooms is not quite accurate?

Room was clean and on the small side. would not have wanted to stay there with kids!

Internet was ridiculously expensive, at $15 per hour - there is no excuse or reason for this anymore.

Overall was a good experience and I would stay at the Hilton again.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malolava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for your feedback following your stay at Hilton Sydney.

I was happy to see that you enjoyed your overall experience; however I have also noted your comments regarding the delay in service from our Porters and we sincerely regret any inconvenience caused as a result. Please be assured I have relayed this feedback to the Department Manager concerned to ensure we are delivering prompt and efficient service, as is expected of us.

Thank you again for your time and we hope to serve you again at Hilton Sydney in the not too distant future.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

4,302 reviews from our community

Traveler rating
    2,042
    1,429
    534
    185
    112
See reviews for
405
1,547
421
1,509
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (745)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Adelaide, Australia
Level Contributor
1,331 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 1,046 helpful votes
Reviewed February 6, 2013

The Sydney Hilton offers reliable and consistent hospitality, in an excellent mid-city location, a adjacent to the Town Hall and a short stroll from Sydney highlights.

A good feature is the proximity to the Town Hall train station, meaning the hotel is near the airport train line, making it easy for guests to take advantage of that excellent and economical service (15-20 minutes to and from the airport). Also, the train will take you to Circular Quay and the Overseas Ship Passenger Terminal.

The hotel is modern, with the usual Hilton service.

The standard rooms are compact, but well designed and comfortable. Business travelers will appreciate the full size desk.

However, there is limited sitting area.

It's worth considering taking advantage of the Executive Lounge facility- offering significant additional hospitality at a modest cost- continental breakfast, pre-dinner drinks and canapés as well as access to the lounge during the day. The afternoon Devonshire tea scones are most welcome!

Highly recommended when you're staying in the Sydney CBD.

Room Tip: Consider the Executive Lounge. The standard rooms are quite compact- enough room to sleep and wor...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adelaidiantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for your comments following your stay at Hilton Sydney.

I was glad to see that you enjoyed our Executive Lounge service and facilities; and we hope to have the opportunity of welcoming you back to Hilton Sydney very soon.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Ontario
Level Contributor
78 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 5, 2013

We try to stay at Hilton family hotels whenever possible, this year attaining Gold Status. Well this plan has certainly paid off for us. We checked in for our five night stay and were upgraded to the Executive floor, plus Gold Status offered us free breakfast. We started and ended our days in the Executive lounge, where we enjoyed great food and service. We thoroughly enjoyed our stay, all the staff are top notch. The rooms are not large but comfortable and clean.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barryandjoan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for your review following your stay at Hilton Sydney.

I am delighted to see that you are enjoying you Hilton Honors Gold benefits and we all look forward to serving you again soon.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed February 4, 2013

Its true that the rooms are quite small for a 5 star hotel but they aren't cramped either; the rooms are well designed and spotlessly clean and modern. This is still very much one of the better hotels in Sydney. The location is perfect and the service/staff are all top notch.
Breakfast is buffet style and about what you would expect though I'd love to see a hotel serving breakfast buffet style to cook less bacon at a time and place it in the bain marie more often; there's nothing worse than pre cooked bacon - leather at best.
However, I would definitely recommend The Sydney Hilton

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rikkimca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for sharing your comments on Trip Advisor.

We appreciate your feedback regarding Breakfast and I am glad that you enjoyed your overall stay at Hilton Sydney.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 4, 2013

I recently stayed at the Hilton and after I checked out I realized I left behind an expensive necklace. When I called the staff at the hotel to let them know, they let me know that they did find the necklace and would ship it to me in the US. They shipped the necklace to me and I received it a few days ago.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanyj328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for taking the time to post your feedback about Hilton Sydney.

It was our pleasure to assist you and I hope we will have the pleasure and privilege of serving you again at Hilton Sydney during your next visit to Australia.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2013

The Hilton was in a perfect location and an easy walk to most destinations. The Hotel staff made you feel at home. Available WiFi in the Hotel lobby was very convenient. Enjoyed Sydney and I hope to return soon.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danielmarc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Many thanks for your review about Hilton Sydney.

I was pleased to read you enjoyed our hotel‘s services, facilities and location.

We all look forward to serving you again in the not too distant future.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 4, 2013

In short, hotel is an average business hotel without any specific charm. Our king bed room turned out to be two twin beds pushed together and when we enquired about another room we were told that all the rooms were in that configuration. The automated min-bar charge system made the hotel feel nothing more than a cheap formula 1 hotel concerned only about money.

We have stayed at many 5 star hotels in Sydney and we would not consider this in the same category.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank unde1dav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichaelBourne01, General Manager at Hilton Sydney, responded to this review, February 12, 2013
Thank you for your feedback following your stay at Hilton Sydney.

I was sorry to learn of the disappointment you experienced with your stay and we have taken your comments on board.

Once again, thank you for your time and for visiting Hilton Sydney.

Sincerely,
Michael Bourne
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sydney hotels
Central Business District
Sheraton on the Park, Sydney
Central Business District
Swissotel Sydney
Swissotel Sydney
#14 of 175 in Sydney
4.5 of 5 bubbles 1,609 reviews
Central Business District
The Westin Sydney
The Westin Sydney
#32 of 175 in Sydney
4.5 of 5 bubbles 3,105 reviews
Show Prices
Show Prices
Show Prices
Central Business District
QT Sydney
QT Sydney
#13 of 175 in Sydney
4.5 of 5 bubbles 1,874 reviews
Central Business District
Radisson Blu Plaza Hotel Sydney
Central Business District
Sydney Harbour Marriott Hotel at Circular Quay
Show Prices
Show Prices
Show Prices

Been to Hilton Sydney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Sydney

Property: Hilton Sydney
Address: 488 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Sydney
#17 Business Hotel in Sydney
#20 Romantic Hotel in Sydney
#36 Family Hotel in Sydney
#37 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Sydney 5*
Number of rooms: 579
Official Description (provided by the hotel):
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Hilton Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sydney Hotel Sydney
Hilton International Sydney
Sydney Hilton International
Hilton Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing