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“Top class - perfect if you want to spoil yourself” 5 of 5 bubbles
Review of Hilton Sydney

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Hilton Sydney
Ranked #36 of 179 Hotels in Sydney
Certificate of Excellence
Adelaide, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Top class - perfect if you want to spoil yourself”
5 of 5 bubbles Reviewed March 24, 2008

My wife and I stayed at the Hilton Sydney on the Easter long weekend 2008 and it was one of the most extravagant hotel experiences we have ever had.

The service was unique, with the staff managing to pull off cool, hip and highly professional at the same time.

On the Saturday night we had the hotel's famous 'Provocateur' package, which is no more innocent than it sounds. The package, that included lots of little surprises, also includes a selection of sensual foods in your Relaxation Suite and a bottle of champagne.

We spent one night in a standard room, and two in the Relaxation Suite. The standard room was finished to the highest standard and every attention has been paid to the details, from the furniture to feature walls. It was on the smaller side, but still had room for a work desk and large bathroom.

The Relaxation Suite was an absolute treat and is absolutely worth the price-tag. It provides lots of floor space and corner views of the city skyline.

The bathroom in the Relaxation Suite was fit for Hollywood, including an amazing shower with 5 jets (a rain jet from directly above, three body jets that sit vertically on the wall, and a hand held shower head). The bath was the biggest two person spa I have ever seen, and you could easily fit more people in there if that's your thing.

If you stay in a Relaxation Suite or on the Executive Level, you get access to the 36th Floor Executive Lounge. An intimate breakfast, refreshments throughout the day and cocktails in the evening make the lounge a perfect addition to a stay.

Overall, the service was truly 5 star, the internal architecture is breathtaking and the rooms are the best in Sydney.

  • Stayed March 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank RebeccaAndDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,182 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Sydney
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed March 21, 2008

I stayed here for one night in October last year. My friend made the booking and asked for a non-smoking room.
When we entered our room, the first thing that hit us was the stench of smoke. We both became annoyed. Once my friend made a call, our request to change to a non-smoking room was granted.
A person was sent to help with our bags, however he did not take any of our bags. Admittedly we had guests with us at that time - four girlfriends - however he should at least have taken the bags of my friend and I - those paying. I had packed an overnight bag and had been given gifts that day, so I had additional things as well (My lovely friends helped me move).
My room key also did not work so I had to return to reception and get another.
The room itself was small in comparison some of the other comparable hotels I've stayed at in Sydney. It had the usual things you'd expect from a five star hotel. I liked that the mini toiletries were La Source by Crabtree & Evelyn - my favourite out of the hotels I've stayed at.
Aside from the room error and non-existent service from person that came up, we enjoyed our stay.
The gym was the best one I've used in a hotel. It had a variety of machines, a mat work area (for stretching etc.), group exercise studios and a pool suitable for laps, as well as large steam rooms. Unfortunately the jacuzzi was out of order when I stayed there.
Buffet breakfast was included in our package (which was about $300) and there was a lot of variety on offer. I quite enjoyed one of their custard donuts.
My friend and I were also happy that check-out was 12.
Would I stay at this hotel again? I'd recommend other hotels to those who want a five star stay, such as The Observatory Hotel.

  • Liked — Late check-out!
  • Disliked — Room mix-up and non-assistance from staff member
  • Stayed March 2008, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SamfromSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
90 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 bubbles Reviewed March 17, 2008

Knowing we were using Hilton honors points for a free stay we were expecting the smallest room looking over the dustbins at the back.. What we actually were given was a superb suite on the 31st floor.

Large bedroom with a super comfortable super king size bed. Hi tech hi spec bathroom, all glass, mirrors and marble. Two person Jacuzzi bath right under a picture window. Great view of the Sydney skyline as you sip your evening champagne and watch the flat screen TV in the bathroom wall. Walk in shower with 5 separate heads. Two hand basins and separate toilet.

Next to the bedroom, an equally large and equally impressive lounge and hall area with another toilet and in all 3 flat screen TVs scattered around the suite. A telephone and communications system that you probably need a pilots licence to operate.

And all this done in exquisite simple modern taste.

The Hilton is downtown whilst most of their competitors cluster around the harbour. But downtown is great for shopping and restaurants and it is only a 10 minute walk from the ferries.

Undoubtedly the Hilton Sydney is, for me, the queen of the Hilton group in Australasia.

  • Stayed February 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank roger39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
77 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 bubbles Reviewed March 16, 2008

Stayed at the hotel for 2 nights and really enjoyed it. The other reviews are correct about the size of the rooms, but they are quite functional. I used points to stay there, but would not have paid the asking price of $375/night. The location is great and staff was very professional and accomodating. One nice feature are the automated blackout blinds. I woke up one morning around 9AM thinking it was 2 am. When I raised the blinds it was a very sunny day. The beds are very nice too! If you were paying, you can probably find a hotel with a bigger room, but not as nice. If you are using points, I would highly recommend using them at this hotel.

  • Liked — Location
  • Stayed February 2008, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank BILLJ_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnham Market, United Kingdom
Level Contributor
90 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed February 22, 2008

Stayed here twice during a recent visit to Australia
Re-vamped rooms and excellent central location. Business / Executive floors get additional service and the Executive Lounge for the complimentary breaksfast and pre dinner canapes and drinks is excellent.

  • Liked — Pleasant room with modern toches
  • Disliked — Quirky lifts with buttons for room numbers differntly located in each lift
  • Stayed February 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank FromNorthNorfolkUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orangevale, California
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed February 10, 2008

I stayed at this hotel over New Year's so it was completely full. I had an executive room as a Diamond but it was tiny and more like what you'd expect at a Motel 6 than a Hilton. Executive lounge was packed, again because of the holiday but the staff did a good job at keeping the food and drinks replenished despite the crowds. The buffet breakfast downstairs was a better choice because of the crowds. The location is not my favorite as I would prefer to be closer to Circular Quay.

  • Liked — Was able to get in over New Year's Eve
  • Disliked — The tiny rooms
  • Stayed January 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Califdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berkshire, england
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed February 4, 2008

We stayed in an executive floor room. The recently refurbished hotel was very stylish. The room was modern and beautifully arranged, also very clean; the bathroom had a superb shower, but there was little space around the basin area. The executive lounge had free internet access, and provided generous canapes and drinks early evening, and a good buffet breakfast.
We stayed over New Year and found it very good value compared to hotels located in the harbour area.

  • Stayed December 2007, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank annieo15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Sydney

Property: Hilton Sydney
Address: 488 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Sydney
#17 Business Hotel in Sydney
#20 Romantic Hotel in Sydney
#35 Luxury Hotel in Sydney
#36 Family Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Sydney 5*
Number of rooms: 579
Official Description (provided by the hotel):
Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more   less 
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Also Known As:
Hilton Sydney Hotel Sydney
Hilton International Sydney
Sydney Hilton International
Hilton Hotel Sydney

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