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“Astounding view, tired carpet”

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Holiday Inn Potts Point - Sydney
Ranked #58 of 179 Hotels in Sydney
Brisbane, Australia
Level 6 Contributor
91 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“Astounding view, tired carpet”
Reviewed October 27, 2013

Commensurate with the advertised 4 star grading, this hotel has an acceptable bar and restaurant (with pleasant but pedestrian offerings), a hotel gym, but no pool. Located basically at a very busy Kings Cross intersection and on top of Kings Cross station, it was busy and noisy on Saturday night, but pretty good the rest of the week. Restaurants abound, Fitness First and Coles supermarket across the road, but many girly & backpacker bars dotted the close proximity.

Our room in the upper floors were quieter, but I did note many rooms on this semi-circular building faced straight out to the intersection. The rooms facing the harbour have an amazing unobstructed view of the Bridge, tower and Opera House, a view I have not seen from many other inner Sydney standard rooms.

The rooms are normal sized, with typical marble tiled bathroom, with energy saving lighting. Furnishings were in good state, bed very comfortable with a good choice of soft and firm pillows. It looks like the facility has been maintained, re-painted but not revamped since 2005, as its' carpets were cleaned but dated and stained. If it had new carpet, the rooms would feel far superior.

Room Tip: Harbour rooms have a much better aspect and noise control. Higher floors may reduce pedestrian/party...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheQueenslander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 29, 2013
Dear The Queenslander,

Thank you for your detailed review. Our hotel at Holiday Inn Potts Point although as you mentioned is well maintained and clean, is due for a refurbishment. I am pleased to announce that management are currently in negotiations for future refurbishment. Thank you for your positive comments regarding our location and the view from our rooms, we too believe they are outstanding. We hope that you will be able to see our efforts for improvement on future stays.

Kind Regards,
Aprelle Coady
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (317)
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Queenstown, New Zealand
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 27, 2013

Stay here often, it's a great hotel. Comfy beds, cosy rooms, and a good bar/food. Easy to get around Sydney from the train station too, which is underneath the hotel. Plenty of good local spots for a $10 steak as well, within 30 seconds or 2 mins walking max.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jetlad22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 29, 2013
Dear Jetlad22,

Thank you for your review and thank you for your loyalty to Holiday Inn Potts Point. It is great to read that you have found the great local restaurants which are only part of the benefits of our location! As you mentioned, the train station just outside the hotel is another huge benefit to the location here at Potts Point. Thank you again and we look forward to welcoming you back on your next visit.


Kind Regards,
Aprelle Coady
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 25, 2013

It's good place to travel around Sydney, If you come with family. Room size is ok. I got Biggest one room no. 272. There are two king bed and big bathroom. Staff at front is ok but seem like no bar bell service ? Or I check-in late. My room have alot of ant and it's bite.

Manager seem serious everything not like other staff.

Breakfast is ok not much food but you can try special chef everyday. Breakfast close 10:30AM. Staff in restaurant is great. They all try to clean every minute.

Conclusion : Room great for couple and family and who need to be rest with special pillow from IHG, You will feel fresh same holiday inn over the world. Staff is ok at reception and restaurant except manager with no bar bell staff. Food is OK.

Hope you enjoy to sleep here. :)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaLaPaOSiWaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 29, 2013
Dear SaLaPaOSiWaN,

Thank you for your review on your recent stay with us. Furthermore, thank you for the photos you have attached to your review. I am glad to hear that the location and our option for the perfect pillow had positive impacts on your stay. We look forward to welcoming you back on your next trip.

Kind Regards,
Aprelle Coady
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devonport, Australia
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 22, 2013

I stay in Sydney all the time for business and get a bit jaded with Hotels but as a member of Priority Privileges I thought I would go back to the Holiday Inn. I was given an upgraded Harbor view room and I had requested a top sheet on the bed when I booked and this was done, well done to management and housekeeping. I also arrived at midnight, flight delays and after a speedy check in I was famished and ordered room service, best hotel burger Ive had in a long time!

Room Tip: Dont be afraid to ask for what you would like :)
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 29, 2013
Dear Kim S,

Thank you for your review on your recent stay at Holiday Inn Potts Point. I am glad to hear of your positive comments regarding our service and food quality. I will be sure to pass on the message to our departments. We look forward to welcoming you back on your next trip.

Kind Regards,
Aprelle Coady
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2013

Several business trips to the Holiday Inn. Rooms are comfortable, staff are friendly and downstairs restaurant/bar is nice. Located in Kings Cross, weekends can get noisy during the night but generally not to much of an issue. Railway station/subway next door. Very convenient quick trip to city centre.

Room Tip: Avoid "adjoining rooms". Try for city views up on high levels.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gulfstream_550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 22, 2013
Dear Gulfstream_550,

Thank you for your review on your recent stay at Holiday Inn Potts Point. I am glad to hear that you felt the rooms were comfortable and the staff members were friendly. Furthermore, it is great to read that the location was beneficial with the rail way station located next to the hotel. We look forward to welcoming you back to the hotel on future trips.

Kind Regards,
Aprelle Coady
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 17, 2013

When my colleagues found out I had booked this hotel, they told me to stay away due to it's proximity to King's Cross. However, I had a great experience and have stayed here twice. It's not far from a nice park, cathedral, Westfields mall and sky tower, etc. I was there for business, but I would happily stay here with my family. King's cross isn't bad to walk around during the day, but I would probably stay away at night. The room had a distant view of the opera house and Sydney Harbour Bridge.

Room Tip: The higher rooms have the best view.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 22, 2013
Dear Kevin S,

Thank you for your review and loyalty to Holiday Inn Potts Point. The hotel is located in a vibrant area of Sydney with easy access to the CBD. I am glad that you felt this location had many positive aspects. We are aware of our guests concerns for safety and do provide hotel security at night time for ease of mind. Thank you again and we look forward to welcoming you back on your next trip.

Kind Regards,
Aprelle Coady
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lavonia, Georgia
Level 4 Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 14, 2013

While the hotel is of average quality, there are a few redeeming factors. First, it is located, literally, on top of the "Kings Cross" subway station. It is a very quick trip to/from the airport via the train and one change at "Central" station. Second, it is in the midst of a very popular night life area at Victoria Street and Darlinghurst. Many restaurants in the area worth checking out. I'd recommend Ms. G's, Apollow and The Roosevelt. Finally, the views from the right rooms in the hotel of the Harbor Bridge, Botannical Garden, Downtown and the Opera House are amazing. Photos were all taken from room 708.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kruser67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, October 15, 2013
Dear Kruser67,

Thank you for your feedback on your recent stay at Holiday Inn Potts Point. Thank you for the photos attached to your review – the view is amazing! I am thrilled to hear that you were able to experience a few of our local restaurants and we look forward to welcoming you back on a future visit.

Kind Regards,
Aprelle Coady
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Potts Point - Sydney

Property: Holiday Inn Potts Point - Sydney
Address: 203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Sydney
#54 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Potts Point - Sydney 4*
Number of rooms: 286
Official Description (provided by the hotel):
Holiday Inn Potts point is a 4-star, contemporary hotel located just 5 minutes from the city in cosmopolitan Potts Point. Each of our modern 286 guestrooms come equipped with a choice of soft & firm pillows, 32-inch flat screen TVs, high speed internet access and comfortable en-suite with dual pressure shower head. Enjoy spectacular views to Sydney Harbour or an outlook onto vibrant Potts Point from the comfort of your room. Experience some of Sydney’s best bars, cafes and restaurants only moments from our doorstep and explore the historical architecture and cultural embellishments Potts Point is renowned for. Kings Cross train station is located adjacent to the hotel. Just one stop will take you into the CBD and in the other direction it's just two stops to Bondi Junction, making Potts Point an ideal base for exploring both the city and the beachside eastern suburbs. Hotel facilities include the Mediterranean-themed Sirocco Bar & Restaurant, open for breakfast, lunch and dinner, a fitness centre, guest laundry and secure carpark. ... more   less 
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Also Known As:
Holiday Inn Potts Point - Sydney Hotel Sydney
Holiday Inn Sydney
Sydney Holiday Inn

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