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“Positive reception staff” 4 of 5 bubbles
Review of Holiday Inn Potts Point - Sydney

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Holiday Inn Potts Point - Sydney
Ranked #61 of 179 Hotels in Sydney
Coppell, Texas
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Positive reception staff”
4 of 5 bubbles Reviewed June 9, 2013

A great majority of the reception staff at the Potts Point Holiday Inn were cheery, positive and helpful during my 22-day stay at the hotel for the second time around over the past few years. The Kings Cross subway stop is truly three minutes' walk from the hotel and lies on the blue line between Eastern Suburbs and the Illawarra Line. The supermarket across the street from the hotel is Coles which opens at 6:00 and closes around midnight on most nights, and makes for good recesses from eating out constantly at the numerous good restaurants in the area. The hotel's fitness center is so-so, maybe sparse actually, but Fitness First club across the street on eighth floor is not much better because there are limitless members utilizing the club during the most opportune hours of the day and at quite a high price for short-term visitors such as Holiday Inn guests. There is a fine running track at Macquarie Park/Farm Cove past Woolloomoolloo (apologies for any misspelling of that name) and all the way to Opera House (after 7:00 opening hour). The hotel's breakfast is broad, but dear at AUD21 as of May 2013. There is no swimming pool or sauna at this hotel. Endless partying gets old after a while, so the hotel with its rather secure interior becomes an oasis after being in Kings Cross for a week. If I must live in the Kings Cross area for an extended, yet temporary period of time and can no longer bear the hostel atmosphere then Holiday Inn Potts Point is my favorite option there.

Room Tip: If you wish to avoid the noise from street urchin below then request a room not on the side of Darli...
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  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kwansaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, June 25, 2013
Dear Kwansaii,

Thank you for sharing your feedback regarding your stay at Holiday Inn Potts Point. I was delighted to see that you enjoyed your stay with us. Thank you for acknowledging our staff members, I will share your comments with the team. We are looking forward to welcoming you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,002 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (299)
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Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 3, 2013

From my check in to my check out three nights later, the staff here were friendly, helpful and courteous. Location is just near the Kings Cross Railway Station which allowed me to trip about to various places for the Head On and Vivid Festivals and I had a room that was a haven from the crowds. The view of Sydney Harbour Bridge and City night and day was mesmerising and the room was very comfortable.

Room Tip: Ask for a Harbour View room - it is worth it!
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  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank elliejan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, June 5, 2013
Dear elliejan,

Thank you for your comments regarding your recent stay at Holiday Inn Potts Point. I am glad to see that you enjoyed your stay with us and thank you for your fantastic feedback regarding our harbour view rooms and service. I hope to welcome you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 2, 2013

Very standard; friendly yet incomplete, insufficient service. Good breakfast and good view on Sydney. Very noisy though. This part of Sydney cannot be recommended.
And: don't take the shuttle service to the airport that the hotel proposes; it takes very long, is very uncomfortable; terrible driver.

  • Stayed April 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank My T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, June 5, 2013
Dera My T,

Thank you for providing feedback on your stay at Holiday Inn Potts Point. I totally agree with you regarding our harbour view rooms , they really have fantastic views. It also great to hear that you enjoyed our breakfast selection as well. We hope you stay with us in the future and thank you again for your feedback.

Kind Regards
Ashwin chetty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pender Island
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 29, 2013

This hotel was located within 3 minutes of the subway and on major bus routes. A large chain grocery store was just across the street--good place to get your munchies and stock up for breakfast in the room.
The area near the hotel is a bit of a red light zone but this made for interesting strolls in the evening.
The staff were very accomodating helping us to arrange excursions. Beware of the internet charges--rate was for EACH time you signed online!
Rooms were large, very clean and well lit.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mianbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, June 5, 2013
Dear mianbob,

Thank you for taking the time to leave your review on Holiday Inn Potts Point. We really appreciate your feedback, I am very glad to see that you enjoyed your stay. It is also great to hear that you enjoyed our location. Thank you again for your feedback and we hope to see you back at Holiday Inn Potts Point.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 23, 2013

Stay here 2/3 times a month, sometimes a little more. Each and every stay is consistent! Staff are awesome, really down to earth and always up for a chat. The city view on the 1-28 rooms is nothing short of spectacular. Rooms are always clean and tidy, and are sound proof for any shenanigans. Beds are uber comfy (I wonder how I get one of these in my house?!), and there are two types of pillows provided to satisfy! Super close to Kings Cross nightlife, hotel is situated directly above Kings X station also. There's a handy laundry inside the hotel, $2 for a wash (powder provided) and $2 for the drier.

Only 1 time have I ever complained due to a cockroach in my room and I was immediately changed rooms within minutes.

Room Tip: For an awesome city view, rooms on the half circular block (rooms 1-28) on the odd number side are f...
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  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thousandsofmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, June 5, 2013
Dear richard_of_bne,

Thank you for sharing your feedback regarding your stay at Holiday Inn Potts Point. I was delighted to see that you enjoyed your stay with us. Thank you for acknowledging our staff members, I will share your comments with the team. We are looking forward to welcoming you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Perfect location for anyone wanting to enjoy the nightlife that Sydney/Kings Cross has to offer. Walking distance to cafes, take away, nightclubs, bars, restaurants. The staff were very friendly and helpful. The room was spotless and the view over Sydney was stunning!

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, May 21, 2013
Dear Lisa F,

Thank you so much for taking the time to post feedback on your recent visit to Holiday Inn Potts Point!
It was great to hear that you found the hotel to be well-located and enjoyed our clean and large, spacious rooms. We agree, the views from the property can be quite breathtaking!

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingswinford
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 19, 2013

I stayed at the Holiday Inn Potts Point early this year and found it a very clean and comfortable hotel with Double and single beds tea and coffee facility fridge very useful TV.

But be careful if using WiFi it will cost in your room and they don''t tell you the charge

It is free but only in reception area

Its close to Kings Cross Station and walking distance to most interesting places

Room Tip: Ask for a room with the view of the bridge
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MazKingswinford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, May 21, 2013
Dear Max Kingswinford,

Thank you for your comments about your recent stay at Holiday Inn Potts Point.I was really happy to see that you enjoyed your stay with us. Thank you for your feedback regarding our location, service and spectacular room. We are looking forward to welcome you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Potts Point - Sydney

Property: Holiday Inn Potts Point - Sydney
Address: 203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Sydney
#56 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Potts Point - Sydney 4*
Number of rooms: 286
Official Description (provided by the hotel):
Holiday Inn Potts point is a 4-star, contemporary hotel located just 5 minutes from the city in cosmopolitan Potts Point. Each of our modern 286 guestrooms come equipped with a choice of soft & firm pillows, 32-inch flat screen TVs, high speed internet access and comfortable en-suite with dual pressure shower head. Enjoy spectacular views to Sydney Harbour or an outlook onto vibrant Potts Point from the comfort of your room. Experience some of Sydney’s best bars, cafes and restaurants only moments from our doorstep and explore the historical architecture and cultural embellishments Potts Point is renowned for. Kings Cross train station is located adjacent to the hotel. Just one stop will take you into the CBD and in the other direction it's just two stops to Bondi Junction, making Potts Point an ideal base for exploring both the city and the beachside eastern suburbs. Hotel facilities include the Mediterranean-themed Sirocco Bar & Restaurant, open for breakfast, lunch and dinner, a fitness centre, guest laundry and secure carpark. ... more   less 
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Also Known As:
Holiday Inn Potts Point - Sydney Hotel Sydney
Holiday Inn Sydney
Sydney Holiday Inn

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