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“Comfortable hotel”

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Holiday Inn Old Sydney
Ranked #43 of 178 Hotels in Sydney
Certificate of Excellence
GreenLeadersBronze level
Queensland, Australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Comfortable hotel”
Reviewed August 24, 2013

Wonderful location and friendly staff. Room is spacious and clean.
If you want to spend a lovely time in Old Sydney/Circular Quay, this is a wonderful location.

Beautiful walks to Circular Quay and to the Old Town market on the weekends.

Amazing view from the roof top and if you go in summer you can sit in the pool and enjoy the harbour bridge. Wonderful.

  • Stayed April 2013, traveled with friends
    • Value
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Helpful?
3 Thank Dreamer028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear Dreamer028,

As a Senior Contributor thank you for taking the time to review our hotel.

I was delighted to read that you enjoyed your stay with us,your positive comments about the hotel are greatly appreciated. Our roof top views here are certainly very special and a real hidden gem. It's great that you had an opportunity take in the views and explore the local area.

Wishing you safe future travels,

Rob & Team Holiday Inn Old Sydney
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English first
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 23, 2013

Beautiful location right in the Rocks! Part one of our family trip to Australia, the land down under ever for our family of three, my wife and son. It was a pilgrimage of sorts, to meet with long lost relatives and family members not seen for 30 years. Coming off a 25 hour flight from Toronto, Canada, Sydney was our first stop on our way to Hong Kong and Phnom Penh. The hotel is a little bit older but we're quite faithful to Holiday Inn as my wife worked there for several years. The rooftop pool is wonderful, but please remember to wear sunscreen! The hot Australian sun can burn within just a few minutes as my son found out later that night! The front desk was wonderful and offered us an upgrade to a larger room. Stayed for 5 nights and like all things Australian, it was rather overpriced but it was a good comfortable choice for our first time. There was a weekend market going on at the time so the streets below were very lively.

Stayed November 2012, traveled with family
Helpful?
3 Thank lhfamilyto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear ihfamilyto,

Congratulations on posting your second review on Trip Advisor. The team here at the hotel appreciate that you have taken the time to review our hotel after your Australian visit last year.
It sounds as though you had a wonderful family reunion! Thank you for your positive feedback about the hotel which we are pleased to recieve, I am glad to read that you enjoyed the roof top pool during the summer period.

Thank you for your loyalty to the Holiday Inn brand.

Wishing you safe future travels.

Kind regards,

Rob & Team Holiday Inn Old Sydney
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Birmingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 23, 2013

If you want to discover everything Sydney has to offer this is the hotel for you, its in the Rocks area, which itself is beautiful, oldey world meets modern.
We caught the train from Sydney airport to Circular Key, then walked to the hotel (10mins).
From the hotel- Sydney Bridge 10mins. Opera house 20mins. Circular Key for all your boat trips 10 mins and the open top bus tour of Sydney and Bondi Beach stops outside the hotel.
Our room was very clean and comfortable and came with aircon. We had a full buffet breakfast included which set us up for the day.
The little hidden gem of this hotel is the roof top pool, we went in August so the pool was a little chilly but we warmed up afterwards in the hot jacuzzi, but the views are to die for. I did the Bridge Climb while i was in Sydney but the views from the pool were just as good!!

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
4 Thank Chapscpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear Chapscpa,

Thank you for taking the time to review our hotel. I was delighted to read that you enjoyed both the hotel and our convenient location.

It looks as though you had a fantastic time in Sydney seeing all of the sights. I agree that our roof top views are almost as good as the bridge climb, and they come with the price of the room !

Wishing you safe future travels,

Rob & Team Holiday Inn Old Sydney
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Salmiyah, Kuwait
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 23, 2013

We were there in July , we found the location excellent, very near to Sydney harbour, we were a family of 4 & had adjoining rooms, spacious & excellent views from the rooms overlooking the street. The hop on hop off Bus stops just in front of our hotel. The breakfast was excellent & the staff friendly. The price for that spot was unbelievably fair.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank Balwant63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear Balwant63,

Thank you for taking the time to review our hotel. Thank you for your very kind and fair review of our hotel. I love the title that you gave your review.

I was happy to read that you and your family truly enjoyed the hotel and thank you for sharing some of your photos with us online.

We hope to be able to welcome you back to stay in Sydney again in the future.

Kind regards,

Rob & Team Holiday Inn Old Sydney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United Kingdom
Level Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 23, 2013

My husband and I stayed at this hotel form 1st-5th August. We had booked about a week beforehand and if I'm honest we had a better stay than we were expecting! The location is perfect for the Harbour Bridge and for Circular Quay, the staff are helpful and friendly and give the impression that they actually care about their guests. One of the desk staff even pulled out a whole bundle of chargers to see if there was one to fit our camera as we had forgotten to bring ours with us!

We arrived early in the evening and there were quite a few people checking in infront of us, but everyone was dealt with quickly and efficiently.

Our room was lovely. It was clean, comfortable and, on the whole, quiet. The only time there was a bit of noise was about 6am when the rubbish was being collected from the street outside our window.

We had breakfast on 2 of the mornings we were there as we were going out on trips and were being collected early. There was a large selection and everything remained topped up.

The hotel is ideally placed for the best of Sydney. We'll certainly stay there next time we're in town!

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank HorseyGirlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear HorsieGirlie,

As a Senior Contributor, thank you for taking the time to review our hotel and for awarding us a with a five star review. I was absolutely delighted to read that the hotel exceeded your expectations. I have the pleasure of leading a very genuine customer focussed team and your positive feedback is greatly appreciated.

Thank you once again fo staying with us, we look forward to welcoming you back to the hotel again in the future.Wishing you the best of luck in 2013.

KInd regards,

Rob & Team Holiday Inn Old Sydney
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newcastle
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2013

All I can say is fantastic, the hotel has the best location ever. Sydney is a beautiful, amazing city. The hotel complements the city perfectly,nice rooms(bathroom a bit small and bath not big enough) but sleeping area great. Really pleasant staff especially reception they were always happy to help you in any way they could. The roof top pool with views of opera house and bridge just top it all off. Can't recommend this hotel and Sydney enough.

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D_DNewcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 25, 2013
Dear D_DNewcastle,

Thank you for taking the time to review our hotel. Thank you for your very complimentary review of our hotel and for recommending our hotel to others. We absolutely loved the title of your review.

We are glad that you enjoyed your time in Sydney and hope to be able to welcome you back again in the future.

Kind regards,

Rob & Team Holiday Inn Old Sydney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 22, 2013

Location, Brilliant, right in the heart of the Rocks. Some minor issues I encountered:

1. Windows in the room where the old sash type windows and rattled all night long even with the slightest gust of wind. Some rubber wedges would have fixed that problem. The maintenance guy used folded cardboard but it wasn't very effective.
2. No restaurant but that is not a major issue because there are a lot of great places to eat in the Rocks.
3. Noisy air conditioning.
4. Snacks are available in the Lobby Bar but mine came uncooked.

Not all bad news, the bed was awesome and the staff friendly.

  • Stayed August 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Capt_Camper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, August 27, 2013
Dear Capt_Camper,

As a Senior Contributor thank you for taking the time to review our hotel. I was pleased to read that you found our staff to be friendly and that your bed was 'awesome.'

I am pleased to let you know that in the coming months the hotel will be carrying out a full modernisation of the cooling and heating systems in the hotel which should rectify the issue which you have kindly raised.

We are limited at the hotel to modify the windows to the guest rooms as we are a Heritage listed building. In light of your feedback, I have shared your feedback with our maintenance team for further investigation as it appears as though this may be an easy matter to resolve. Thank you for bringing it to our attention.

I wish to apologise for your bar snacks, I have spoken with our Head Chef who has followed up with his team. Once again I apologise for any inconvenience.

Kind regards,

Robert Stewart
Hotel Manager
Holiday Inn Old Sydney
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Additional Information about Holiday Inn Old Sydney

Property: Holiday Inn Old Sydney
Address: 55 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Sydney
#41 Luxury Hotel in Sydney
#43 Family Hotel in Sydney
#47 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Old Sydney 4*
Number of rooms: 176
Official Description (provided by the hotel):
The Heritage Listed Holiday Inn Old Sydney is one of Sydney's little secrets,uniquely positioned between the Harbour Bridge and Sydney Opera House within the iconic area of The Rocks. Holiday Inn Old Sydney is the closest hotel to the Overseas Passenger Terminal providing a hassle free accommodation option pre and post cruise. The hotel is closely situated to the Circular Quay Ferry and Railway stations also providing easy access to Sydney Airport via the Airtrain. Each of our 176 guestrooms come equipped with a choice of soft & firm pillows, flatscreen TV's, high speed internet access. Enjoy spectacular views to Sydney Harbour or an outlook onto the historic Rocks from the comfort of your room. Stroll down the harbour-side promenade past the museum of Contemporary Art, to lively Circular Quay and experience an excellent selection of restaurants and bars. Here you can catch a ferry to Manly Beach, Watsons Bay, Taronga Zoo or enjoy a fabulous harbour cruise. Holiday Inn Old Sydney is only moments from the majority of Sydney's best attractions and a variety of great shopping options, including the Rocks Markets, Queen Victoria Building, Pitt Street Mall and Oxford Street. Experience spectacular views of Sydney Harbour, the famous Harbour Bridge and the world-acclaimed Opera House from the famous Holiday Inn Old Sydney rooftop, equipped with heated outdoor pool and spa. Holiday Inn Old Sydney also offers a complimentary business centre with computer and internet access to keep you connected whilst away from home. ... more   less 
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Also Known As:
Holiday Inn Old Sydney Hotel Sydney
Old Sydney Holiday Inn
Holiday Inn Sydney
Sydney Holiday Inn

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