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“Perfect per cruise hotel Sydney”

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Holiday Inn Old Sydney
Ranked #43 of 178 Hotels in Sydney
Certificate of Excellence
GreenLeadersBronze level
australia
Level 6 Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Perfect per cruise hotel Sydney”
Reviewed May 7, 2013 via mobile

We recently stayed a night at this lovely old hotel before a cruise. It is a great old charm hotel opposite the overseas terminal so couldn't be closer did your cruise departure. The rooms are large, beds comfortable , breakfast excellent and staff attentive and motivated.
There was great dining options all around the hotel from cheap eats to quality dinings. The opera house is within walking distance , circular quay , harbour bridge. Night time view from the roof top is excellent and you can capture great sights of this wonderful city. Convenience store below hotel for last minute stock.

Not much more I could have wanted from a hotel. Thank you

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank parraboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 8, 2013
Dear parraboy,

As a Senior Contributor thank you for taking the time to review our hotel. Firstly I would like to commend you on your unique online name and profile picture of Fui Fui Moi Moi. I too share a passsion for the mighty eels. I was delighted to read that you enjoyed your stay with us and that you found the staff to be attentive and the hotel comfortable. Your honest review is much appreciated.

Thank you once again for choosing to stay with us, we look forward to being able to welcome you back to the hotel again in the future. I trust that you enjoyed your cruise prior to your stay with us.


Kind regards,

Rob
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (607)
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Scunthorpe, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 6, 2013

We booked this hotel and cheap it was not. We knew the location - The Rocks and on arrival we were sadly disappointed by the room and general appearance of the hotel. Here was a hotel with a very good location, the entrance to the hotel was drab coloured and no endearing features at all. The staff were very good couldn't fault them at all. During the evening when it was time to eat there were no facilities to eat an evening meal we had to go out looking for somewhere, the room lacked lustre too! Very basic but only just adequate, not what we expected for the price!
Perhaps we may suggest that Holiday Inn make something of the entrance to this hotel it has all the prospects of being made very nice and welcoming just s few plants to soften the quite typically 'Australian' drab colour scheme, try a drop of light coloured paint, add a few plants, pictures etc. We certainly won't be staying there again through choice.

Room Tip: If you want basic for 'non basic price' choose this hotel
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 7, 2013
Dear Chris H,

Thank you for taking the time to review our hotel. I am disappointed to read that the hotel was not what you had hoped. We appreciate your constructive comments about the décor of the hotel. As we are a heritage listed building we are limited as to the colour palette which we can use in parts of our building. In saying this it has all recently been painted. We are currently looking at some of the softer items in the lobby entry area which your raised in your review which will continue to improve our hotel. Thank you for your kind words about our staff who I am glad that you could not fault. I was also happy to see from your other reviews that you had a nice time exploring the Botanic Gardens and Sydney Harbour.

Wishing you safe future travels and thank you once again for your constructive feedback,

Kind regards,

Rob & Team Holiday Inn Old Sydney
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Washington DC, District of Columbia
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 5, 2013

It was a good location to see the Rocks, Bridge and Opera House, and of course great access to Circular Quay and ferry and train system. The rooms were blonde wood and minimalist. I was on the 3rd floor and there is Lots of street noise. Asks for a room on a higher floor. Bath rooms were OK; toiletries were meh. Holiday lInn offers 15 minutes of "free" Internet access if you have your own computer. However there are no dedicated computers to check in for flights and to print off boarding tickets. The front desk offered to do this and print out boarding tickets, but really no dedicated terminals? I would downgrade to 3.5 if I could for this point alone.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ERISADIVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 6, 2013
Dear ERISADIVA,

As a Senior Contributor, thank you for taking the time to review our hotel. I was pleased to read that you found our location to be convenient whilst you were in Sydney. Thank you for your constructive feedback.


I was disappointed to read that you believed that the hotel did not have dedicated computer terminals for customer use. Our hotel has 2 computer terminals located in the lobby as well as a colour printer which many of our customers use for printing boarding passes and checking emails. Perhaps you might have not seen the terminals as they are located next to the staircase in the lobby area. We offer 15 minutes complimentary access to these computers for our customers.

Wishing you safe future travels, thank you once again for your feedback.

Kind regards,

Rob & Team Holiday Inn Old Sydney
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Melbourne, Victoria
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 5, 2013

The hotel is in a great location, a short walk to circular quay and the Opera House. If travelling from the airport you can get a train direct to Circular Quay station and then walk providing you don't have huge bags.

The hotel is not luxurious, but the rooms are clean and simply furnished. The furniture seems a bit worn, but well looked after. Personally I would prefer this than paying lot more for more luxury and newer furnishings.

Breakfast hideously overpriced unless you have it as part of your room rate.

Low level rooms at the front can be noisy if there on busy weekends - I was there Anzac day and in the evening pubs and bars were full till late.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rdk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 5, 2013
Dear rdk1,

As a Senior Reviewer thank you for taking the time to share your comments. I was pleased to read that you found our location to be very convenient. I would agree with you and say that I think that we have some of the easiest access to the airport via the train system in Sydney. I am glad that you found our hotel clean and and simple. I also appreciate your constructive feedback which you have shared.

Wishing you safe future travels.

Kind regards,

Rob & Team Holiday Inn Old Sydney
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Brockham
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 4, 2013

We stayed here at the beginning of our Australia trip & it was so good that re-booked for the last part of our trip. We arrived very early in the morning so we could check in but the staff were very helpful, looking after our bags, gave us a key so we could access the pool area.
We decided that we would upgrade our room, it did mean that we had to wait for the room to become available, but it was worth while. We had room 610 which as fabulous views of the harbour most of the time. I say most of the time as when the liners come in they berth right in front of the hotel, still a spectacular sight.
As a first time visitor to Sydney the hotel is a perfect location to explore the rocks & harbour area. The Rocks market was on on the morning we arrived so we had plenty of time to wander around all the different stalls.
The two things that I marked the hotel down on are no free Wi-Fi & the breakfast. If you have the option don't pay for the breakfast, you can step outside the door & find cheaper & better quality food. The Good Earth cafe which is five steps outside the back entrance of the hotel does an excellent range of food at very affordable prices.
Other than these small things the hotel offers good value for money & the perfect location for the stay in Sydney

Room Tip: Ask for a room with a Harbour view
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AndrewPurser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 5, 2013
Dear AndrewPurser,

Thank you for taking the time to review our hotel.I was delighted to read that after your first experience staying with us that you decided to return. Thank you for your loyalty with so many choices in Sydney. It's nice to see that you got a chance to explore the Rocks Markets on a weekend which is always very popular

I wish to also acknowledge your constructive feedback which you raised.

Thank you once again for your review, wishing you safe future travels,

Kind regards,

Rob & Team Holiday Inn Old Sydney
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Launceston, Australia
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 3, 2013

We stayed for 3 nights at the Holiday Inn Old Sydney in a double bed room. It was the Expedia secret deal of the time, and suited us perfectly. It is a little walk to the main CBD, but nice and close to the ferries, and the view from the rooftop pool area is great.
Like many older style properties double glazing is not present, and at night the street noise does filter up, but the block out curtains work well, and the city lights more than made up for it. Some aspects are looking a little tired (the bathroom), but they were always clean and well presented.
Overall a good experience, especially to explore "the rocks".

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travellingbunnies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 5, 2013
Dear travellingbunnies,

Thank you for taking the time to review our hotel. I am happy to read that you enjoyed your experience here at the hotel. I also acknowledge your constructive feedback about the hotel.Thank you for choosing to stay with us and I trust that you enjoyed your trip to the Blue Mountains before returning home.

Thank you once again and wishing you safe future travels.

Rob & Team Holiday Inn Old Sydney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 3, 2013

Stayed here twice in 2012, at the beginning and end of a three week tour of Oz. Great value, great location, amazing breakfasts. Our favourite hotel of the tour. What made this hotel was the staff - they couldn't have provided better service and were so friendly - embodying the friendly, 'no worries' approach we found across Australia. It's a Holiday Inn and the rooms are fairly standard, as you would expect. The first room my parents were given wasn't great for wheelchair access but it was sorted out quickly. The kids loved this hotel - especially the station at breakfast which offered different specials each day, such as pancakes. The pool on the hotel was great for late evening swimming with an amazing view of the Bridge. Reception staff had great local knowledge and helped arrange a surfing lesson on the last day, recommending a great surf school. Spotlessly clean, great foyer area and bar, useful washing machine and drier (no expensive laundry costs). If we stayed in Sydney again, we wouldn't consider staying anywhere else.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DM-LondonTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RSDarwin, Hotel Manager at Holiday Inn Old Sydney, responded to this review, May 5, 2013
Dear DM-LondonTown,

Congratulations on your first review, and thankyou for taking the time to start a Trip Advisor account.

I was delighted to read that you enjoyed your stay with us so much. The title of your review says it all ! Thank you so much for your very kind comments in regards to our hotel staff and your breakfast experience. It as fantastic that you were able to stay with us twice during your travels around Australia.

Thank you once again for your exceptional review, we are very proud to have this shared with others.

Wishing you safe future travels,

Kind regards,

Rob & Team Holiday Inn Old Sydney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Old Sydney

Property: Holiday Inn Old Sydney
Address: 55 George St, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney > The Rocks
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Sydney
#42 Luxury Hotel in Sydney
#43 Family Hotel in Sydney
#47 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Old Sydney 4*
Number of rooms: 176
Official Description (provided by the hotel):
The Heritage Listed Holiday Inn Old Sydney is one of Sydney's little secrets,uniquely positioned between the Harbour Bridge and Sydney Opera House within the iconic area of The Rocks. Holiday Inn Old Sydney is the closest hotel to the Overseas Passenger Terminal providing a hassle free accommodation option pre and post cruise. The hotel is closely situated to the Circular Quay Ferry and Railway stations also providing easy access to Sydney Airport via the Airtrain. Each of our 176 guestrooms come equipped with a choice of soft & firm pillows, flatscreen TV's, high speed internet access. Enjoy spectacular views to Sydney Harbour or an outlook onto the historic Rocks from the comfort of your room. Stroll down the harbour-side promenade past the museum of Contemporary Art, to lively Circular Quay and experience an excellent selection of restaurants and bars. Here you can catch a ferry to Manly Beach, Watsons Bay, Taronga Zoo or enjoy a fabulous harbour cruise. Holiday Inn Old Sydney is only moments from the majority of Sydney's best attractions and a variety of great shopping options, including the Rocks Markets, Queen Victoria Building, Pitt Street Mall and Oxford Street. Experience spectacular views of Sydney Harbour, the famous Harbour Bridge and the world-acclaimed Opera House from the famous Holiday Inn Old Sydney rooftop, equipped with heated outdoor pool and spa. Holiday Inn Old Sydney also offers a complimentary business centre with computer and internet access to keep you connected whilst away from home. ... more   less 
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Also Known As:
Holiday Inn Old Sydney Hotel Sydney
Old Sydney Holiday Inn
Holiday Inn Sydney
Sydney Holiday Inn

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